Phillips Buick GMC - Service Center

Folks in service dept. we’re very helpful in resolving car issue. Thank you all! we’re very helpful in resolving car issue. Thank you all! More

With Phillip's Buick dealership I have never had any difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by difficulties; however, with the body repair shop, I am totally dissatisfied! They cannot repair my vehicle, damaged in a car accident and covered by insurance (not mine) until April 11! The accident happened in early January, 2022! Parts came in the week of March 14, and they cannot find the time to repair my GMC Terrain in a timely fashion! Originally, I was to take my vehicle in for repair on March 14, but now, not until April 11! And, to think, I chose this body repair shop and they cannot help me get my car back to 100%! This is totally unacceptable for me, a former GM salaried employee for 33 years! More

Even though this was a recall service and my first time at this dealership they treated me like a regular paying customer. They also warned me of the possibility of additional cracks that could occur while at this dealership they treated me like a regular paying customer. They also warned me of the possibility of additional cracks that could occur while replacing the passenger airbag and that did not happen after all. They were very careful and even provided me with transportation so I didn’t have to wait over 4 hours. More

They were very courteous & efficient. They were able to solve our problem that doesn’t commonly occur. They were able to solve our problem that doesn’t commonly occur. More

Very helpful and took care of issues, without a problem . Listened to my concerns first time. Listened to my concerns first time. More

Great service advisor, poor diagnostic/repair process. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. Replaced a part known not to be the issue to forego or delay more complex but necessary repair. More

Jim and all the other techs did a wonderful job in finding the problem and replacing the parts. I am glad that I chose this dealership for my vehicles service . finding the problem and replacing the parts. I am glad that I chose this dealership for my vehicles service . More

Appreciated the promptness in getting my car serviced. Gave a complete detailed explanation of the problem. Car is running great, and we will use your service dept in the future if we have additional iss Gave a complete detailed explanation of the problem. Car is running great, and we will use your service dept in the future if we have additional issues. More

Phillips did a great job with my repair. Very satisfied with the repair work and all the people involved. Very satisfied with the repair work and all the people involved. More

Very clean, and the staff was very helpful. Thank you again for getting me back on the road. Thank you again for getting me back on the road. More