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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
973 Reviews

973 Reviews of Phillips Buick GMC - Service Center

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December 13, 2024

I have worked with Jim since I moved here. He is a good man who has helped me understand my car issues when something isn't right. More

by S.MORDENTI51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who ran me home when you needed my car for a longer period of time.
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Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re glad to hear that Jim has been able to assist you with your car issues and provide clarity. At Phillips Buick GMC, our goal is to ensure our customers feel supported and informed. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

Great experience with very courteous people. No hassle and delivered everything promised. Would highly recommend Phillips Buick GMC for your car needs. More

by twiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with our team at Phillips Buick GMC. We always strive to deliver on our promises and provide courteous service. Your recommendation means a lot to us, and we look forward to assisting you with any future car needs! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

It’s to much money for the service and I like 👍 you but say to much money for a disable veteran like me More

by Sabater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns regarding pricing. At Phillips Buick GMC, we strive to offer competitive rates and high-quality service. We appreciate your business and invite you to contact us directly. We value your service and would be happy to explore options that best meet your needs. Sincerely, the Team at Phillips Buick GMC

December 11, 2024

Nice dealer, took care of my warranty work before the end warranty. Like the first come scheduling. More

by Oracle
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're glad to hear that we could assist you with your warranty work at Phillips Buick GMC before it expired. We appreciate your feedback on our first-come scheduling, as we strive to make the process as smooth as possible. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 11, 2024

Excellent service from everyone I had interaction with, thank you for your service, highly recommend More

by FARKHAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We at Phillips Buick GMC are thrilled to hear you had an excellent experience with our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 11, 2024

Satisfied with the work done, however communication as to the completion was disappointing. Blah blah. Since you want 15 words More

by Billa32778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate your insight and encourage you to contact Phillips Buick GMC to discuss further. Your experience is important to us, and we are committed to providing excellent service. Sincerely, the Team at Phillips Buick GMC

December 10, 2024

Excellent work. I dropped it off after hours, Sun. They replaced the thermostat and got back Monday afternoon. More

by Tjrick01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Phillips Buick GMC responded

Thank you so much for your kind words! We truly appreciate your positive feedback about the service you received at Phillips Buick GMC. It’s great to hear that we were able to replace the thermostat promptly and keep you informed. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 07, 2024

The issue with my car was identified and handled quickly and efficiently. Friendly staff and fair prices. Thank you. More

by CACOTE0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your car issue was resolved quickly and efficiently, and that you had a positive experience with our friendly staff and fair prices at Phillips Buick GMC. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 07, 2024

We have confidence in Phillips GMC. Always satisfied with work we have done. Timely and with full explanations. More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We appreciate your confidence in Phillips Buick GMC and are thrilled to hear that you are always satisfied with our work. Our team strives to provide timely service with thorough explanations, and it's great to know we've met your expectations. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 07, 2024

Mark did an excellent job He had us in and out in a reasonable time and there’s a good salesman More

by leonginnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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Dec 09, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear about your positive experience at Phillips Buick GMC. Our team works hard to provide efficient service, and it's great to know that Mark was able to assist you. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

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