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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

October 22, 2021

Great buying experience of a new Buick SUV from Ronnie Ingram at Phillips Buick GMC! Could not be happier!! From the start to finish, Ronnie was very professional and courteous but more importantly, liste More

by TCDeemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
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Oct 28, 2021 -

Phillips Buick GMC responded

Thanks for the kind words for Ronnie and letting us know how you felt about doing business with Phillips Buick GMC. Your great 5-Star review makes our day. Easy and enjoyable experiences are what we shoot for and it works out very well when we get to serve customers like you. Thank you for your business and we look forward to seeing you again.

October 22, 2021

Phillip’s Buick service department has always been very professional, caring about your problem, and friendly to you to make you feel that your problem is the most important thing of the day. The waiting a More

by PLCWELDON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack in service , Ken "Buzz" Buzby, Bart Larue
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Oct 28, 2021 -

Phillips Buick GMC responded

Professional, caring, friendly, care about your concerns, clean waiting room and good coffee is a great resume for us to have. We would add, Great Customers. Thank you for the 5-Star review and taking time to rate us. We are so glad you noticed our efforts to earn your approval and business. It takes two for a relationship to develop and communication is vital. Thank you for your kind words and continued confidence in Phillips Buick GMC.

October 22, 2021

The most professional dealership in my 53 years of age I’ve ever dealt with. Unbelievable service, super educated people in their field. More

by Charles Atwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Phillips , Blake Kelly
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Oct 28, 2021 -

Phillips Buick GMC responded

Charles your 5-Star review brought a smile to our faces. We appreciate your business and continued confidence in us. Thank you so much for taking the time to rate us and tell us how you feel about doing business with us.

October 22, 2021

Steve was very professional and the process went smoothly and my overall experience was great. More

by lovestogolf9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
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Oct 28, 2021 -

Phillips Buick GMC responded

Thanks for the great 5-Star review and the kind words for Steve. Taking time to rate us is appreciated because it lets us know how we are connecting with our customers. We look forward to your next visit.

October 22, 2021

Everyone very professional and patient humble never in a hurry explain everything with details thanks so much More

by anndeans3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
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Oct 27, 2021 -

Phillips Buick GMC responded

Ann, your 5 Star review and kind words put a smile on all of our faces. Thank you for taking time to communicate how you felt about dealing with us here at Phillips Buick GMC. Coach Fred is exactly the kind of man we want helping you find the vehicle you need, and working with someone like you makes it enjoyable on our part as well. If you ever need a 5 Star rating let us know. Thanks again for taking time to rate us so highly. We appreciate your business and look forward to serving you again.

October 22, 2021

I took my encore in since check engine light was on and when filling gas tank control on pump kept cutting off It took almost 5 mins to put a few gallons in. I was told It was vapor lock caused by a bad v More

by DEW6742
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ed Owens
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October 22, 2021

It was a very good experience with the sales lady her name is cat she was very nice and pleasant More

by melissasmigel50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for your high review, and we are glad to hear how much you enjoyed working with Cat. A nice and pleasant experience is what we all desire and we have to tip our hat to you. Your appreciation of Cat's efforts set the stage for a good experience because communication is a a two way street. So, thank you Melissa for being so considerate and easy to help. Finding the right vehicle for you was our privilege and we look forward to serving you again.

October 22, 2021

We had a wonderful sales person what up set us was Peter Brown he put the wrong name on the loan and on the title it took two weeks to get it put on the right way More

by lois.richardson10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
Report | Print
Oct 28, 2021 -

Phillips Buick GMC responded

Thank you for the 5-Star review Lois and the kind words for Peter. We appreciate your business and look forward to your next visit.

October 22, 2021

Went in for an oil change. Service was fast and efficient. Easy to deal with. More

by justcruzin2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for the great 5 Star review. We appreciate your business and look forward to seeing you again.

October 22, 2021

Service manager, Jim, explained what was wrong, how it could be fixed and checked into the extended warranty for me..the repair wasn’t covered.. however everyone was very courteous and I wouldn’t hesitate More

by Mopsieone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Oct 27, 2021 -

Phillips Buick GMC responded

Thank you for taking the time to rate your experience here at Phillips Buick GMC and giving us 5-Stars. Your kind words for Jim are appreciated. The detail you provided gives an excellent thumbnail sketch of the service process. Communication is a vital part of the work performed and we value building a relationship with those we serve. Thanks again for letting us know how you felt about doing business with us. We look forward to seeing you again.

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