Phillips Buick GMC

Phillips Buick GMC responded

Easy and uncomplicated are good. Add happy and that makes it a triple play. We are so glad you took the time to communicate your experience with us because others will benefit. Giving us 5 Stars made our day. We always shoot for those stars but we never take them for granted. We look forward to seeing you again.

Phillips Buick GMC responded

Thanks for the 5 Star rating and the kind words about Ken. It means so much that those we serve continue to place their trust in us. Ten years is a milestone in any relationship because of all the shared experiences. We here at Phillips Buick GMC are grateful for your confidence in us, and willingness to share your thoughts with those who will read your wonderful review.

Phillips Buick GMC responded

Mick, we appreciate you taking time to rate us and give us 5 Stars. We are so glad you feel welcome here and treated as a valued customer. Our goal is to do just that because it is impossible to build a relationship otherwise. Your kind words encourage us and are such a nice compliment for our staff. All the best to you, and we look forward to seeing you again.

Phillips Buick GMC responded

Thank you for the 5 Star rating CJ. We are glad to hear that you appreciate our approach to performing service and fixing problems. Providing options and keeping the owner informed, regarding progress, seems like the best way to proceed. Partnering with service customers builds trust and confidence in our relationship. Thank you for giving us the opportunity to serve you.

Phillips Buick GMC responded

Thanks for the High Review we really appreciate you taking time to tell us about your car-buying experience. Communication is critical in building any relationship and it is a vital part of the sales process. A careful review of all aspects of each deal allows for the inclusion of only those things important to the customer. In the case of joint buying decisions, it may take an extra step or two in order to clarify every aspect of the sale. We are only too happy to do that. We are so glad that all of your questions were addressed to your satisfaction and thank you for your continued confidence in us.

Phillips Buick GMC responded

Courteous and patient is a wonderful compliment. Thank you Cathryn, and in order to deal you need a prospective owner who is courteous and patient as well. We love working with customers like you in order to get them the vehicle that is right for them and proud to own. Happy customers make for happy driveways. We appreciate your great 5 Star review and your continued confidence in us. We look forward to your next visit.

Phillips Buick GMC responded

Five Star reviews are what we look for everyday. Thank you so much for your high review and kind words, because you helped make our day. It is a lot easier to operate when your customers are as friendly as you happen to be. The fact that you took the time to rate us in order to communicate your experience here at Phillips Buick GMC is very important to us. Thank you for helping us build a relationship with you that will give us a chance to continue to earn your trust.

Phillips Buick GMC responded

Thank you for your great 5 Star review. Your kind words really capture the essence of what we look to accomplish everyday. Our goals cannot be reached without fantastic customers like you. Customers that appreciate our efforts as much as we value their business, and continued trust in us. We look forward to serving you on your next visit. Thanks again for taking the time to rate us.

Phillips Buick GMC responded

Wow! Doug, you noticed everything! Thanks for taking time to let us know how you felt about doing business with us and then giving us 5-Stars! How about we send 5-Stars back your way because your kind words brought a smile to our faces. We appreciate your business and continued confidence in us. We love the direction our relationship is going. Friendly, considerate and appreciative customers mean so much to us. Thanks again, Doug.

Phillips Buick GMC responded

Kathy, it is not surprising you came in just to "look" and ended up with a car you loved. After over 35 years in the car business, Randy still enjoys the excitement people feel when he helps them find the car for them. It's easier when you are helping someone who can still get excited about a new car and has not lost the ability to dream a little. You put those kind of people together and the whole sales process becomes fun. Thank you so much for the 5 Star review and all of the kind words for Randy and Chick. It means so much to them and is appreciated by us. Thank you for allowing us to serve you and we look forward to supporting your ownership during all the miles ahead.

kathychanel9758 responded

It was pleasure to tell everyone how great Phillips Buick GMC truly is to me!