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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews

2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

June 15, 2022

Easy to deal with, knowledgeable sales associate, sales process easy and quick, Great experience, two thumbs up. More

by LEE.NORTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Hall
Jun 16, 2022 -

Phillips Buick GMC responded

Thank you, Lee, for the 5-Star rating and the kind words for our Sales Team. Customers like you are so encouraging. Thanks for taking time to let us know how you felt about doing business with us. We love it when our customers tell us they appreciate the way we do things.

June 15, 2022

They were very helpful with finding exactly what I wanted! They worked with prices the whole way!! Got a good trade in on my vehicle and I love my new one! More

by JOSHKELSAYHAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer, Mark Bonner
Jun 16, 2022 -

Phillips Buick GMC responded

Josh, your 5-Star review brought a smile to our faces. Customers like you are so encouraging. Thanks for taking time to let us know how you felt about doing business with us. We love it when our customers tell us they appreciate the way we do things here at Phillips Buick GMC.

June 13, 2022

They were very helpful with trying to fix the problem with the vehicle but the warranty company that look like they’re trying to back it up More

by Bcswopes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Jun 14, 2022 -

Phillips Buick GMC responded

Thanks for the High review. Communication is a mutual process and thank you for understanding as we sort out the warranty coverages involved. We appreciate your trust in us and look forward to your next visit.

June 10, 2022

Phillips GMC and Kat have good old fashioned service the way it should be. Good prices, good value, and combination of warranty price, loan rate and finance options all culminate into a wonderful experience More

by Alanpodvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Jun 13, 2022 -

Phillips Buick GMC responded

Alan, thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members. We appreciate your business and look forward to your next visit.

June 10, 2022

This is the second vehicle I have purchased from Phillips GMC. Both times I was very happy with the knowledge and Customer service provided by everyone I encountered. Cat is very good at showing you all the More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Jun 13, 2022 -

Phillips Buick GMC responded

Pat, thank you for writing such a thoughtful review and then giving your whole experience a 5-Star rating. The kind words for Cat are much appreciated, and she is such an asset to have on our Sales Team. Your experience is consistent with the way Cat serves her customers and one of the reasons why Cat has so many repeat customers and referrals. Thank you for giving us the opportunity to serve you and we look forward to seeing you again.

June 10, 2022

Maintenance personnel are friendly and helpful. Cashier(s) are equally nice and helpful. I’ve been going there since 2012. More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob-Service, Brandon-service, Jim Berlin
Jun 13, 2022 -

Phillips Buick GMC responded

Sunshine, thanks for the 5-Star review. You know we live for reviews like this because it means our customers understand what we are all about: Customer Service. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.

June 10, 2022

Courteous and professional service and follow up advice plus willingness to continue relationship for future . Brian impressed me upon my visit by asking me if I had a previous salesperson. When I sai More

by KJOSA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Jun 13, 2022 -

Phillips Buick GMC responded

Doctor, thank you for the glowing review and the 5-Star rating! We pride ourselves in our honest and knowledgeable staff members, like Brian! He is a great team mate and helps create the culture we value. We appreciate your business and the fact you took the time to document your thoughts. Come back soon..

June 10, 2022

Seems like $97. 00 for an oil change is a little high. Plus I had asked for a tire rotation which was not done. But I was told if it had been it would have been anot More

by annnnlake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Berlin
Jun 10, 2022 -

Phillips Buick GMC responded

Ann, thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

June 09, 2022

Courteous and professional service Have been a customer fir over 10 years No need fir 15 words More

by RTAMMER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Jun 10, 2022 -

Phillips Buick GMC responded

Your 5-Star rating brought a smile to all of our faces. We love it when customers like you express this kind of feeling about working with us. We look forward to serving you again.

June 09, 2022

Phillips Buick gmc employers did a very good job fixing my vehicle I will recommend this shop to family and friends. More

by Man2army
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen, Jim Berlin
Jun 10, 2022 -

Phillips Buick GMC responded

Thanks for the 5-Star review. You know we live for reviews like this because it means our customers understand what we are all about: Customer Service. We appreciate you doing business with us and look forward to earning another 5-Star review on a future visit.

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