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Phillips Buick GMC

Fruitland Park, FL

4.5
2,997 Reviews
Call Dealership (352) 728-1212
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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2,997 Reviews of Phillips Buick GMC

June 09, 2022

Been going here since 1973. Always treat you like family. Great service! Well pleased with everyone here. More

by dukedev10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
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Jun 10, 2022 -

Phillips Buick GMC responded

Thank you for the glowing review and the 5-Star rating! We pride ourselves on our honest and knowledgeable staff members, and appreciate your business.

June 09, 2022

Pleasant service advisor. Clean dealership. My only issue was having to wait so long to get the car back! More

by JEH7258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
Report | Print
Jun 09, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star review. We appreciate that because it shows we are connecting with those we serve. There is always a balance where service is concerned. We appreciate your understanding. Thank you for your business and look forward to your next visit.

June 08, 2022

This is my second jeep from them I've had a excellent experience with mrs.cat an Mr.sean both time .. I will be a returning customer forever More

by cleaningqueen89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
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Jun 09, 2022 -

Phillips Buick GMC responded

Cat and Sean just know how to keep things simple and we are so glad you took time to document your feelings. The 5-Star rating is appreciated so much. Thank you for your confidence in us. We look forward to your next visit.

June 07, 2022

Back for a third time for another Buick Encore. Ken Buzby makes it all so easy. He's personable, knowledgeable and so helpful. He took care of everything, and even paired our phones with the new ve More

by tonynjean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Jun 08, 2022 -

Phillips Buick GMC responded

Tony & Jean, what a nice review this is to read. Thank you for the 5-Stars and kind words for Ken. Yes, he is exactly who you experienced. He loves to help people find what they need and make it as easy as possible. Thank you for noticing and taking time to document your feelings. Come back soon.

June 07, 2022

Brandon service advisor should not be a adviser,, does not know how to speak to customer. More

by Mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
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Jun 07, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

June 07, 2022

Fowl language service advisor Brandon cursed me in front of customers and other advisors. Never apologize More

by Mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Jun 07, 2022 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

June 07, 2022

I would keep coming back to this dealership specifically to see Buzz. Great customer service. More

by kevintoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
Report | Print
Jun 07, 2022 -

Phillips Buick GMC responded

Thank you for the kind words about Buzz. We are so glad he is on our team and it is good to know that you feel the same way. Your 5-Star rating feels like a pat on the back. Thank you, Kevin. Can we give you a High Five? We look forward to your next visit.

June 06, 2022

it was a pleasure to buy the car at your dealership and even a greater pleasure to buy it with Daniel Wertz, no pressure only total respect and very professional, all in all a pleasure. Thanks Dan !!!!!!!! More

by JKLIMACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
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Jun 08, 2022 -

Phillips Buick GMC responded

Thank you for the 5-Star rating and calling attention to Dan Wertz. There is a reason why Dan has so many customers and referrals. That reason being he seems to get all the best customers. At least it looks that way. Thank you for your business and come back soon.

June 04, 2022

No pressure dealership, very thorough in thei explanations, Dennis was a top notch salesman and a pleasure to deal with More

by CROUSES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
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Jun 06, 2022 -

Phillips Buick GMC responded

Thank you for the kind words about Dennis and the great 5-Star review. He just seems to know how to keep things simple. We appreciate your business, and we are looking forward to your next visit.

June 04, 2022

Cathy and Sean were great and extremely helpful! They made the process easy and efficient. Thank you both so much, I will definitely go back! More

by Kristinclmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Cat Langbehn
Report | Print
Jun 06, 2022 -

Phillips Buick GMC responded

Thank you, Kristin, for the kind words for Cathy and Sean. They make a great team and just seem to know how to keep things simple. We appreciate your business, and we are looking forward to your next visit.

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