Phillips Buick GMC
Fruitland Park, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Problem diagnosed and cost to repair was given with no pressure. The repair was performed quickly and professionally with no scratches or damage. The invoice reflected exactly what was quoted. Very please pressure. The repair was performed quickly and professionally with no scratches or damage. The invoice reflected exactly what was quoted. Very pleased and very happy with the service performed by all. More
My experience with Phillips GMC and Mr Scott Hall was the best I could have asked for very accommodating thanks. best I could have asked for very accommodating thanks. More
Purchasing a new vehicle has always been a process we always dreaded. High pressure tactics were the norm. Not the case working with Buzz and Phillips! Highly knowledgeable and no time consuming ridicu always dreaded. High pressure tactics were the norm. Not the case working with Buzz and Phillips! Highly knowledgeable and no time consuming ridiculous negotiating games! Would definitely recommend to friends! More
Very disappointed with the Service Department. Leaving to drive to Alabama and my backup camera is the only thing on the screen No GPS. Cannot drive to Alabama without GPS. Stop at Phillips Buick Leaving to drive to Alabama and my backup camera is the only thing on the screen No GPS. Cannot drive to Alabama without GPS. Stop at Phillips Buick Service Center. Told them my GPS not working. Waited approximately 1 hour. Was told they drove the car and said it was probably just a glitch and everything was OK. The following day NO GPS while I was in Alabama. Had family drive me to all graduation events. Prior to driving back to Florida, went to Buick dealership in Alabama. They checked my navigation, couldn’t get it to work. Had to plug my phone in car to work. Told me to have it checked for any bulletins/updates at my dealership. Left the next day. No voice navigation. Had to keep looking at the screen. Found that dangerous. GPS Kept having to reroute me. 2-1/2 hours longer to get home. Navigation had me on one lane roads through Alabama. It was dark and rainy. Made me very nervous. Don’t know how I got to Tennessee, Georgia and finally Florida. Very upsetting. More
Have bought several vehicles from Philips Buick has always been a great buying experience everyone there are top notch always been a great buying experience everyone there are top notch More
Customers are not stupid. Service writers need to listen carefully and ask questions so the problem gets fixed the first time. When the problem doesn't make sense it doesn't m Service writers need to listen carefully and ask questions so the problem gets fixed the first time. When the problem doesn't make sense it doesn't mean the customer is stupid. It means the service writer did not ask enough questions. More
Danielle, Scott, & Bill were all great. They made the process fast & easy. This was my 2nd purchase from Phillips. I would def recommend them. They made the process fast & easy. This was my 2nd purchase from Phillips. I would def recommend them. More
Daniel Wertz is a honest up front sales person. We have been dealing with him for over 15 years We have been dealing with him for over 15 years More
Always gives me what I feel is a good deal. Great service and friendly! Thanks! Great service and friendly! Thanks! More