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Phillips Buick GMC

Fruitland Park, FL

4.7
2,324 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,324 reviews

June 24, 2023

Service did not fix problem. See u again Monday. Very unsatisfactory. Very very very very. More

by Bill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

So sorry to hear you felt you had a negative experience with us. Customer service is very important to us and we do our best to communicate with our customers and help every step of the way. Please contact our Service Manager directly, as we would love the opportunity to earn back your business and discuss this further.

June 24, 2023

The sales lady KAT was awesome to deal with. I would buy from her again. More

by baker844
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for sharing your experience with Kat! We are pleased to hear that she went above and beyond and got you into the car you wanted. We hope you are enjoying your new vehicle!

June 23, 2023

Good experience, will be back some day again soon to do some more stuff ok More

by cdawn711
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for letting us know about your experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

June 23, 2023

Very happy with this dealership and my sales person Dan. He was very kind and knowledgeable. It was nice not to be pressured or rushed to make a decision on the purchase of my new truck. Absolutely top notc More

by pamyrateher
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

We're so glad Dan helped provide another enjoyable car-buying experience for you. Thank you for the recommendation and continued loyalty!

June 23, 2023

What a great experience with Buzz Buzby as our salesman (again!)! The purchasing process was smooth and painless. More

by Paulypark497
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brooks
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Buzz! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future!

June 22, 2023

Outstanding service, I would like command Steven Songer and his sales crew for their professionalism. Steve knows how to take care of us fellow service members, being a member of the United States, Air For More

by MIKEHANLEY11746
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Steven! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future and we here at Phillips Buick GMC, thank you for your great service to our country!

June 20, 2023

This was our 5th purchase with Ken "Buzz" Buzby as our salesperson. He's great! No pressure, informative, helpful, and friendly. Sean Brooks in the Finance Dept is also a pleasure. More

by Paulypark497
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Brooks
Aug 07, 2023 -

Phillips Buick GMC responded

We're so glad Buzz helped provide another enjoyable car-buying experience for you. Thank you for the recommendation and continued loyalty!

June 19, 2023

Not enough space Very unhappy with customer service. Went and spoke to my closing agent and he was very pleasant and thanked me for stopping in. Chick Russo. Zack didn't keep me informed. Your servi More

by GMMurphrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to leave us your honest feedback. We regret that you weren't satisfied with your experience. In the future, we will strive to communicate better expectations for the appointment.

June 18, 2023

My purchase was painless Steve was great to work with. After paper work was finished he programmed my phone and went over all the features, highly recommend both Steve and Phillips Buick GMC! More

by glenjudi1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for telling us about your experience and for your recommendation! We're happy to hear you enjoyed working with Steve to purchase your new vehicle. Please let us know if there are any auto needs we can assist you with in the future!

June 18, 2023

TJ was very helpful; we asked questions we thought we should ask, but the car we purchased had bells/whistles that I’m still learning. I called 2 or 3 times and TJ was courteous and helpful. More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CNA sales person was helpful.
Aug 07, 2023 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

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