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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,327 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,327 reviews

July 15, 2023

Friendly people, no pressure,very helpful. Went out of their way to make the experience as easy as possible. I have been recommending them to my friends. More

by James Bullen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

July 15, 2023

Got finished and done ahead of time! Almost didn’t get my coffee and newspaper finished! More

by Annvandeveer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 14, 2023

My customer experience in the service department is always very friendly and always keep you informed along the way Today my trading and buying experience with Salesman Buzz was the best I’ve ever ex More

by Rhondabox26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Buzz! We are thrilled to hear they provided you with a terrific experience and professionalism. We truly do appreciate your kind words and recommendation. We look forward to working with you again in the future!

July 14, 2023

Zack was Polite The system was Organized The dealership was Neat and Clean. Overall very Efficient. More

by jtmehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Beserock
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Jul 14, 2023 -

jtmehl responded

Zack was polite. The system was organized. The dealership was neat and clean. Overall service was very efficient.

July 14, 2023

Kind of wish I would have bought a car from some were else I feel like I got played More

by somer.roth.sr
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
TJ Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

We are sorry to hear about your negative experience at our dealership. First and foremost, we would like to apologize for any inconvenience we may have caused you. We hope you allow us to regain your trust. Please give us a call so we can try and make this experience right for you.

July 13, 2023

A quick and accurate resolution to the problem. Part replaced and finished, exceeding all my expectations! More

by cf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Beserock Service Dept
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication

July 13, 2023

My vehicles problem was diagnosed correctly. The repairs were preformed in a timely manner. Everyone that I talked to was very knowledgeable and courteous. Phillips has it all going. Was a pleas More

by Rodneyatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to review us! We strive to provide a seamless experience for customers and it is wonderful to hear our service department came through and delivered. See you during your next appointment!

July 13, 2023

Great Service! Pleasantly surprised caused I did not feel pushed or hurried. Super friendly. Thanks so much! More

by lindymar7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests.

July 13, 2023

Three (3) weeks ago I had the pleasure to be serviced by Mark Bonner. Mark was very helpful. I left fully satisfied, knowing that he accomplished what I desired. I never felt pressured. Mark Bonner sold me More

by eustace7020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for the glowing review! We pride ourselves on our honest and knowledgeable staff members, like Mark! Thank you for your business and enjoy your vehicle!

July 13, 2023

Mark has always taken care of me he is awesome at what he does Philips is awesome too More

by P.VOLNER123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for your continued loyalty! We aim for 100% customer satisfaction at every stage of your visit, and we’re delighted to hear you received that with your recent visit. We wish you many miles of happy and safe driving in your vehicle!

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