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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.6
2,439 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,439 reviews

December 14, 2023

Blake Kelly was the consummate professional salesman. He answered all my questions and did everything he said he would. The car was exactly as he described in the videos he sent were very helpful and rea More

by kbodenhamer1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Phillips Buick GMC responded

In changing times, customer service is the one area where a business can exert a positive influence. Blake's conduct reflects what customer service looks like when it comes from a sincere desire to meet the needs of customers. That said, thank you for working with us and trusting us to do what we promised. The 5-Star rating placed an appreciated exclamation point on your informative review. We are delighted to have you as our customer.

December 12, 2023

Quality outfit and Busby is the best. I have bought numerous cars from Phillips and Busby is the reason. More

by eltonbrooks1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Phillips Buick GMC responded

Elton, any business needs the good will of its customers to be successful. Thank you for the great 5-Star rating and taking time to write such an informative review. Ken "Buzz" Buzby, has never lost sight of how it feels to be a car buyer and you cannot help noticing his sincere desire to set his customers at ease. Buzz has a way of making what can be complicated smooth and easy, Relationships are two way streets, and we appreciate the part you play. We are delighted to have you as our customer and appreciate your continued confidence in Buzz, and PHILLIPS BUICK GMC.

December 10, 2023

Phillips GMC is a great dealership it is clean and the employees are very friendly and they worked out a deal I was happy with and my salesperson TJ Gamble was very knowledgeable. More

by russhietpas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

Phillips Buick GMC responded

A clean dealership makes for happy customers. You probably noticed that TJ has that Mr. Clean style too. Thank you for the great 5 Star rating and calling attention to what an asset TJ is on our sales team. Customers, like you, appreciate TJ's ability to take what he knows and translate that into information helpful to the customer. Thank you for doing business with us.

December 10, 2023

Very quick and painless purchase very happy with the purchase and my car happy camper here More

by sassymom53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
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Dec 11, 2023 -

Phillips Buick GMC responded

Happy Camper, we really appreciate your business and knowing that you enjoyed your experience here means the world to us. Buzz is a true professional who listens to what his customers say and understands what they mean. He just makes it all so easy. The great 5-Star rating made our day, thank you.

December 09, 2023

Really works with you in getting the best deal and very personable. Thank you for another great purchase. More

by LISA.FASO1978
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2023 -

Phillips Buick GMC responded

Thank you, Lisa, for the 5-Star review and the kind words for Blake. We appreciate that because it shows we are connecting with those we serve. Thank you for your business and look forward to your next visit.

December 09, 2023

My vehicle needed multiple repairs. The service representative kept me informed of the progress from start to finish. There were no surprises. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
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Dec 10, 2023 -

Phillips Buick GMC responded

Thank you, Ed, for the kind words for our Service Team. We are completely committed to providing top quality service and we are thrilled to hear that your experience reflected this dedication. Your 5-Star rating made our day.

December 05, 2023

I brought it in for a warranty item and they haven't called me back and it's been a month More

by AJAREHEART1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Phillips Buick GMC responded

Thank you for bringing this to our attention. We are currently reviewing this information with Phillips Buick GMC management and will be in touch shortly.

December 05, 2023

We could not be more grateful for Buzz and the Phillips family for helping us get into our new family car! As a family of 6 with 4 kids we needed something safe and affordable in today’s economy and Buzz m More

by Brandiberlin0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
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Dec 06, 2023 -

Phillips Buick GMC responded

Brandi, we appreciate you taking the time to give Phillips Buick GMC such an excellent 5-Star rating. It helps us to know that we are meeting the needs of our customers. The kind words for Buzz made us smile because he does such a great job every day helping our customers find the right vehicle for them. Thank you for doing business with us. We are delighted to have you as our customer. Send us some pictures of your family trip.

December 04, 2023

Good experience! !! Will purchase my next vehicle from Phillips also! We love our new Buick More

by jfreebird7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Phillips Buick GMC responded

Thank you for writing a review and rating your experience with Dan as 5-Stars. Dan treats his teammates the same way he treats customers and is a vital part of our Sales Team. Thank you for trusting Dan and Phillips Buick GMC for your vehicle purchase. Your satisfaction means as much to us as the 5-Star rating. We appreciate your business.

December 04, 2023

Prompt, professional and very responsive. Our service representative provided timely updates and called when us when he expected the merchandise to arrive. More

by gvns36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Phillips Buick GMC responded

Thank you for the 5-Star rating. We love it when our customers give us the highest rating because it means they feel served and satisfied. Our Service and Parts Teams know how to coordinate their efforts to achieve timely, expertly done service. Thank you for writing this review because it matters not only to us but the people who will be informed by your experience. We appreciate your business.

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