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Phillips Buick GMC

Fruitland Park, FL

4.7
2,382 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,382 reviews

November 22, 2021

When you go into a car dealership you always expect to get scammed one way or another but Buzz is the most genuine salesman and he truly does care about your car desires and will make it happen for you. M More

by allison dillion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby
Nov 24, 2021 -

Phillips Buick GMC responded

Allison, your review is fantastic in that it deals with the concerns many customers have when it comes to buying a car. Expecting to get scammed is not conducive to good communication. Thank you for looking past your concerns and giving Buzz the opportunity to help you, and then working with him to address your needs. A great sales experience depends as much on the customer as it does the salesman. I don't know exactly how he does it, but Buzz always seems to end up with the best customers. Thanks for sharing your experience and all of the kind words for Buzz. We love it when we get 5-Star ratings. Thank you for that and we look forward to your next visit.

November 21, 2021

Excellent service, great price, Ernie was so helpful he drove the car to show it to me in my house. More

by C.guenard20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Nov 24, 2021 -

Phillips Buick GMC responded

Thank you for your kind words and congratulations on your new vehicle! Our team provides top-quality service, and we are so happy to hear your experience reflected this.

November 21, 2021

Excellent service ! Great communication with Ernie he did everything to help me, thank you so much! More

by C.guenard20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Artunduaga
Nov 24, 2021 -

Phillips Buick GMC responded

We agree, Ernie is great. Thanks for taking the time to let us know how you felt about your time with Ernie. We appreciate your business and just love it that you rated us with 5-Stars. Thanks so much for that.

November 20, 2021

The dealership was great to us. They are very respectful when negotiating the deal. Thanks More

by Tracy I.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Nov 23, 2021 -

Phillips Buick GMC responded

Wow! 5-Stars! Thanks, Tracy. We love it when we get 5-Star reviews from our customers. Especially after being called GREAT! You made it easy on us because you are such a great customer. High-Five for being you! See, this is why the car business can be so much fun. We are so glad you joined in to add more smiles all around. We are already looking forward to your next visit.

November 19, 2021

The service depart did the work as promised. Work was completed correctly and on time stated. More

by theboderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Phillips Buick GMC responded

Thank you for the kind words for our Service Team. We are so glad you took the time to communicate your experience and share it with us. We value your business and look forward to serving you again.

November 19, 2021

They was amazing...got me in an out...well rounded group of individuals...would refer... More

by Phlaim352
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Ingram
Nov 24, 2021 -

Phillips Buick GMC responded

Thank you so much for the review, it is great to hear that you had an enjoyable experience. Just know that our relationship does not end after the sale, if you need anything feel free to reach out. We look forward to seeing you again.

November 19, 2021

My first experience with Phillips and Scott was about two cars ago. I came back because of the excellent service and Scott's salesmanship. Top notch. More

by billycoo
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Phillips Buick GMC responded

Billy, we love to get reviews like yours. The kind words for Scott and 5-Stars on top of that really make our day and we appreciate you taking time to write such a great review. Your confidence and trust are most important to us, and we look forward to your next visit. Thank you, Billy.

November 19, 2021

Poor Buzz put up with my jokes and nutty comments for hours and I will consider him a friend for life. He helped me decide to buy the car ... yes, he's a salesman, but his desire to point out the great t More

by Kyoteee1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick,Business Manager, Ken "Buzz" Buzby
Nov 23, 2021 -

Phillips Buick GMC responded

Your kind words for Buzz are much appreciated and your review will help a lot of people see what car sales is all about these days. Relationships matter more than ever and that is a two-way street. Thank you for your friendliness and humor because it shows car buying can be a lot of fun. Remember Colonel John "Hannibal" Smith from the old A-Team TV series? He would say at the end of the show, "I love it when a plan comes together." We know what he means. Plans take teamwork and are so glad for you joining in and working with Buzz. We definitely value your business and look forward to your next visit. Those 5-Stars you gave us are like the cherry on top of the sundae.

November 18, 2021

Service is Timely and dependable. I have nothing more to add please accept this as is More

by Ploomis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Phillips Buick GMC responded

Timely and dependable is exactly what we were going for Ploomis. Thank you for the great review, and 5-Stars too! Awesome. We are looking forward to your next visit.

November 18, 2021

Had a great experience with Brian and the Team @ Phillips. Would do it again in a heart beat. More

by Chris Cochran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brandt
Nov 19, 2021 -

Phillips Buick GMC responded

We agree Chris. Brian is a great starting quarterback to lead our team and we are glad he is here with us to serve customers like you. We love it when we earn 5-Star reviews, and you know what makes it even more special? Your last comment, "Would do it again in a heartbeat." That was great, You know what Chris? We'd give you 5-Stars for being a great customer in a heartbeat. High Five for being you.

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