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Phillips Buick GMC

Fruitland Park, FL

4.7
2,221 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,221 reviews

October 07, 2021

Liars unprofessionals cheaters will never recommended to any body .i regret it that I bought my car there More

by BERMEO.JESUS1473
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No names
Oct 22, 2021 -

Phillips Buick GMC responded

We are sorry to hear that you feel this way, however we are unable to find your name in our records. Please reach out to our management team to address the problem, and allow us the opportunity to remedy it. Thank you, The Phillips Buick GMC Team

October 07, 2021

I was very impressed by the efficiency demonstrated by the sales person and the financial specialist. We drove off with a new car 3 hours after we arrived to just “look at” a car that had only just arrive More

by stevejohnson32163
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

This review was wonderful to read - thank you for your recommendation! Our team aims to take excellent care of our guests and we're happy to hear that Buzz hit the mark. Our team looks forward to working with you in the future. Until then, safe travels in your new vehicle!

October 07, 2021

I recently had to have my truck in for service for a recall on the Takata air bag. The service was excellent and timely. Thank you Phillips! More

by beaton58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack, Jim (?) in service
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. Our goal is providing top-notch service and earning customer loyalty. We look forward to helping again next time you're in need!

October 07, 2021

Only reason came was due to tire sensor going out. I purchased my vehicle 8 years ago and other then service package I was given at that time, have never heard from anyone at dealership.poor service of More

by Gotesky5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Phillips Buick GMC responded

If you could please reach out to our management team, we would appreciate it. We aren't sure what the complaint is, or how to fix it. You are stating that your tire sensor went out, so you brought the vehicle in, but there is no complaint about the service. Can you call us so that we can understand and remedy the issue? Thank you!

October 07, 2021

Very attentive and good customer service. Add an was very nice and helpful showed me exactly what I was looking for More

by TEDNDEB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addan St. Jules
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We hope to see you here again down the road!

October 07, 2021

Always treats customers fairly and answers any and all questions honestly, very helpful and courteous. More

by Gie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Exceptional customer service is what we strive to provide, and we're glad to hear that's what you continue to receive. Thank you for your business and recommendation!

October 07, 2021

They were great and took care off every thing ordered rental car all the parts made sure all recall items were fixed and all was completed in two days. More

by gary.tritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for trusting us to get the job done! We are pleased to hear that Jim and the rest of our service department were able to fix your vehicle’s issues.

October 07, 2021

Buzz was one of the best salesmen I have ever been associated with. Great Job ! More

by Bubbamills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for the positive feedback and recommendation! We are so happy to hear Buzz took such good care of you during your recent visit! We look forward to helping you again in the future.

Oct 13, 2021 -

Bubbamills responded

My email is bubbamills@aol.com

October 07, 2021

Very personable and went the extra step. Never made me feel pressured. Above and beyond More

by SUNRAY35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thanks for your glowing recommendation! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Our team looks forward to working with you in the future. Until then, safe travels!

October 07, 2021

This is a Courteous, no pressure dealership with both full and quick service options. Try it. More

by DAVIDKOCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC as your first choice for all your automotive needs! Our team looks forward to working with you again in the future.

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