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Phillips Buick GMC

Fruitland Park, FL

Overview
Employees
Reviews
Vehicles
4.7
2,384 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,383 reviews

December 02, 2021

Receive good service. all the employee were very helpful. Will always bring my car to Phillip Buick for service. More

by Shelason50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2021 -

Phillips Buick GMC responded

Thank you for acknowledging the talented group of people we have here at Phillips Buick GMC. So happy to hear they all came together to help during your visit. Your 5-Star review brought a smile to all of our faces. We cannot wait to see you again!

December 02, 2021

It’s a very nice and clean place and they are on top of their game there and fast service More

by Blallington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bart Larue, Brian Brandt, Chris Harmon, Ronnie Ingram, Ernie Artunduaga
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Dec 03, 2021 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback and the great 5-Star review. Thank you for your business and please let us know if there is anything further you need.

December 01, 2021

Extremely courteous and professional greeting. I’m new to the area and Steve put me at ease immediately with my lease end termination and transferring the license plates. More

by jsheridan10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Songer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Phillips Buick GMC responded

We are so glad you chose Phillips Buick GMC and you could not have picked a better person to help you out than Steve. He does a great job keeping things smooth and easy because Steve actually cares about what you need and why you need it. Thanks for the great 5-Star review and the kind words for Steve. You are no longer a stranger, at least not here. We are already looking forward to seeing you again.

December 01, 2021

We tried another dealership, no comparison; we came back to Phillips. They are very punctual when you arrive and eager to listen to solve the problem. They tell you how long and appropriate how it will cost More

by PLCWELDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac I’d give him a 9
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Dec 02, 2021 -

Phillips Buick GMC responded

Thank you for the 5-STARS and taking time to tell us about your experiences getting your vehicle serviced. It all comes down to communication and problem solving. We look forward to partnering with our customers during the service visit, and keeping them involved and informed. Thanks for being a great customer. Hurry back.

November 30, 2021

Gilbert niblack helped me get my DREAM CAR , he was very respectful and professional !! Go see him More

by LATISHA333POLLOCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Phillips Buick GMC responded

Gilbert seems to get so many great customers! For example, Gilbert gets to help you buy your Dream Car! A lot of the people who come to us for their cars and trucks are buying their Dream Car just like you. The difference is that you told us about it up front and let us share in that excitement. Thank you for doing that. Gilbert is a Dreamer like you are and he never loses that joy of seeing people get the car they love. We love Dreamers at Phillips Buick GMC. Maybe we should call it Dreamer Buick GMC? That's probably over the top but one of the reasons we love Dreamers is that they give us 5-Star reviews! Your family now, Latisha. Come back soon.

November 30, 2021

Was very nice and honest like are car very much drives great when I can get it away from my husband lol thank you More

by barbara.morrison95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Larue
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Dec 02, 2021 -

Phillips Buick GMC responded

This is a great statement, "...drives great when I can get it away from my husband." It is good to see folks enjoying their purchase of a new vehicle. Barbara, thank you for sharing that "new car feeling" with us. Of course, even pre-owned vehicles are "new" in the sense that they are new to the buyer. The excitement is always there, or t least could be there providing the whole process was open and honest. We sincerely try to simplify car buying and enjoy it when our customer becomes part of the team. We are looking forward to our relationship growing and look forward to earning your continued trust. Your 5-Star review brought a smile to all of our faces. Thank you for that.

November 30, 2021

Most helpful, excellent costumer service especially from Gilbert, exceptional explanation of the process, I didn’t know it was a lengthy process and he was very patient with me. Very pleased with even getti More

by Dee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter
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Dec 02, 2021 -

Phillips Buick GMC responded

Dee, thank you for the kind words for Gilbert and Peter. Those two are really good at smoothing out the bumps and explaining how everything works. It sure is a lot easier when you know what is going on and why. Car buying can be fun and we should know because we sell cars everyday. It is exciting to drive your new car home for the first time and we want to keep that special feeling alive. We could not do that without great customers like you. Thank you for the 5-Star review. We love to get those.

November 29, 2021

It is always a great experience at Phillips. No pressure sales and a friendly staff. More

by JSDARCH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert "Bam" Niblack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Phillips Buick GMC responded

“No pressure sales and a friendly staff.” You forgot to add, great customers like you who give us 5-Star reviews. Really, thanks for your thoughtful review and kind words. We appreciate you giving us the opportunity to earn your confidence and trust.

November 29, 2021

Always willing to help and explain how things work and what needs to be done. Friendly and honest. Would recommend them to friends and family. More

by sbrunskole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
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Nov 29, 2021 -

Phillips Buick GMC responded

Wow! 5-Stars for Dennis! We know how you feel. It is so good to have the courtesy of a cogent explanation and then be treated in a fair and honest manner. Dennis treats his customer the way he would friends and family because that makes the most sense if you plan on building relationships. We are thankful for your great review and your willingness to help us serve you and build upon the results of your satisfaction. Come see us again soon.

November 29, 2021

Dennis was excellent to work with! I wish all my vehicle buying experiences were as seamless and easy as Dennis and the Phillips team made it. More

by crparker407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Ross
Report | Print
Nov 30, 2021 -

Phillips Buick GMC responded

Your 5-Star review was great and then you gave a huge thumbs-up to Dennis. Speaking of Dennis, you said that your wish was for all your vehicle buying experiences to be as seamless and easy as this one was with Dennis. We totally understand that, because it seems as though Dennis is what you would get if you rubbed a magic lamp. With a magic lamp you get three wishes. So far, you’ve only used two:seamless and easy. We are looking forward to your next visit.

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