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Phillips Buick GMC

Fruitland Park, FL

4.6
2,541 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,541 reviews

July 02, 2023

Amazing customer service clean establishment great staff! Appreciate the help happy with my purchase! I Recommend this place to everyone! More

by Elmocaban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests.

July 02, 2023

Totally Unprofessiona! If there is a chance, I will give 0 star! Do not trust! More

by Slobodan
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mark Bonner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cat Langbehn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken "Buzz" Buzby, Steve Songer
Aug 07, 2023 -

Phillips Buick GMC responded

We are sorry to hear about your negative experience at our dealership. First and foremost, we would like to apologize for any inconvenience we may have caused you. We hope you allow us to regain your trust. Please give us a call so we can try and make this experience right.

July 01, 2023

Cat was professional in handling and answering any questions I may have had . The dealership did an excellent job . More

by lewisinsangie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thanks for telling us about your experience and for your recommendation! We're happy to hear you enjoyed working with Cat to purchase your vehicle. Please let us know if there are any auto needs we can assist you with in the future!

June 30, 2023

The service was amazing from the ease of scheduling the appointment to the customer service and timely completion of the job. Thanks so much! I'll be back. More

by jmnuz
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 30, 2023 -

jmnuz responded

Thanks

June 29, 2023

No pressure to purchase my car. Salesperson was experienced , extremely knowledgeable about inventory. Thank you Fred. More

by LFERNP
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear Fred and our team worked hard enough to make your purchase completely painless.

June 28, 2023

Coach Fred A. And his co-worker (finance) went above and beyond helping us with choosing our new ride for us. More

by T. Poole
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Wow! Thank you for leaving us this great review! We are delighted to hear you had a great car buying experience with our team.

June 28, 2023

Took my car in to get diagnosed. Got a call back within a couple of days. They fixed the problem faster than they expected to. 10/10 recommend More

by Jusbell1991
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zack in service
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for trusting us to get the job done! I am pleased to hear that Zack and the rest of our service department were able to fix your vehicle’s issue.

June 28, 2023

Pleased with service provided for problems with my vehicle, - vehicle has under 30,000 miles - not happy about that More

by hollypoptoy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business.

June 28, 2023

People were nice , Had to wait a bit for the financing he was busy over all good experience. More

by flcowgirl5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blake Kelly
Aug 07, 2023 -

Phillips Buick GMC responded

It is important our customers feel confident with the customer service they receive, so we appreciate this honest feedback. Thank you for your business and please let us know if there is anything further you need.

June 27, 2023

Very professional, answered all our questions & made the process as painless as possible. I've have done business with you before & would recommend your company. More

by CHASTUNA7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Kelly, Brian Brandt
Aug 07, 2023 -

Phillips Buick GMC responded

Thank you so much for the glowing recommendation! We do very much aim to have a friendly environment here and are glad you have acknowledged that. We hope to see you here again down the road!

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