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Phillips Buick GMC

Fruitland Park, FL

4.7
2,264 Reviews
Phillips Buick GMC has been family owned and operated for over 40 years. We're proud to be one of the top Buick Dealers in the Southeast, as well as a top retailer in pre-owned cars, trucks, vans, and SUVs in the North Central Florida area! Browse through our inventory and read our reviews. We have hundreds of new and pre-owned vehicles in stock, ready for immediate delivery from our professional, knowledgeable staff. At Phillips Buick GMC, we look forward to helping you in any way we can and doing whatever it takes to earn your business. Find us at 2160 US-441 #27, in Fruitland Park, FL... just a short drive from The Villages, Wildwood, Leesburg, Eustis, and Lady Lake.
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2160 US Hwy 441-27

Fruitland Park, FL

34731

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Showing 2,264 reviews

October 27, 2024

I don't understand. The car I bought was terrible. I tested it and the car was fine. After three days, the bearings started making noise. I took it to the mechanic and h More

by Nelson torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Hadley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration, and it's important to us that you feel supported. Please reach out to Phillips Buick GMC directly so we can discuss your concerns regarding the vehicle and find a resolution. Your feedback is valuable as we strive to maintain high standards. Sincerely, the Team at Phillips Buick GMC

October 26, 2024

One of our best dealer experiences by far loved the salesman also very knowledgeable about our car More

by POPPIRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had one of your best dealer experiences at Phillips Buick GMC. It's great to know that our salesman was knowledgeable and able to assist you with your car. We appreciate your kind words and hope to see you again for your future needs! Sincerely, the Team at Phillips Buick GMC

October 25, 2024

First of all love my new AT4 Terrain GMC next on the day of purchase Jason (sales rep) was very informative and was Hassel free and also Joe (finance manager) was also informative and Hassel free. I could s More

by desseynd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you love your new GMC AT4 Terrain. It’s fantastic to know that Jason and Joe provided you with such informative and hassle-free experiences. We truly appreciate your recommendation and look forward to assisting you again at Phillips Buick GMC! Enjoy your new vehicle! Sincerely, the Team at Phillips Buick GMC

October 24, 2024

Did not give up on problem. Completed job successfully after another dealer could not after 3 attempts More

by EDLINDA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that we could successfully resolve the issue after the challenges you faced with another dealer. At Phillips Buick GMC, we strive to tackle every problem and provide excellent service to our customers. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again! Sincerely, the Team at Phillips Buick GMC

October 23, 2024

Jim over saw my service he cares about his customers. Jim kept in touch with me and made sure the part was replaced in a timely manner. Thank you Jim More

by evypierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Phillips Buick GMC responded

We truly appreciate your kind words about your experience at Phillips Buick GMC. It’s great to hear that you felt well cared for and that Jim was able to ensure your part was replaced promptly. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 23, 2024

Everyone was exceptionally friendly. I had my little dog with me and they fussed over my dog, by petting her. The job was done in less than one hour. I was very pleased.. More

by catgigliotti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you and your little dog felt so welcomed at Phillips Buick GMC. It’s great to know that we could complete the job quickly for you. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 21, 2024

Cesar was very nice and he truly cares about his customers. I would only deal with him for any of my car needs going forward. More

by Ebattaglino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Cesar made such a positive impact during your experience at Phillips Buick GMC. His dedication to customer care is truly appreciated. We look forward to assisting you with any of your car needs in the future! Sincerely, the Team at Phillips Buick GMC

October 20, 2024

Amazing customer service. He was able to work a car deal in record time for me. More

by Lindburghneal81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred "Coach" Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken "Buzz" Buzby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Oct 22, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an amazing experience at Phillips Buick GMC and that our team was able to assist you in securing a great car deal quickly. Your satisfaction is our top priority, and we look forward to seeing you again soon! Sincerely, the Team at Phillips Buick GMC

October 19, 2024

Everything one great but then I got maintenance card and see that the maintenance schedule xxxx that is only good for a year not the two years I was told More

by ronost6123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Phillips Buick GMC responded

Thank you for reaching out about this! You are correct that you get 2 years on the maintenance schedule, however the reason you got a card for just one is because Phillips Buick GMC will take care of the 2nd year only, while GM gives you the first year. So you are getting the one year from GM, which will then be followed by our year of coverage. I would love to speak with you and clarify it and answer any other questions you may have. If you would give me a call directly, I would greatly appreciate it. Thank you, Dan Wertz cell: (352) 406-6232

October 19, 2024

This was a part replacement covered under warranty, Part was back order so had a little wait for it. Jim kept me up to date until the part came in. More

by kkane65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to leave a review! We're glad to hear that Jim kept you informed during your warranty part replacement and that you had a positive experience with Phillips Buick GMC. We appreciate your understanding regarding the wait and hope to assist you again in the future! Sincerely, the Team at Phillips Buick GMC

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