Phil Long's Signature Kia of Colorado Springs
Colorado Springs, CO
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74 Reviews of Phil Long's Signature Kia of Colorado Springs
Awesome Friendly and willing to help people make their lives easier with appointments and flexibility. Nice and fast service, sales was easy in and out. Thank Friendly and willing to help people make their lives easier with appointments and flexibility. Nice and fast service, sales was easy in and out. Thanks More
outstanding dealership and sales associate!!!!!!!!!!!!!!!!! Cody Humble made our whole experience great!!!!!!!!!!Very knowledgeable about the product. He was quick and had us in and out with a great deal in a s Cody Humble made our whole experience great!!!!!!!!!!Very knowledgeable about the product. He was quick and had us in and out with a great deal in a short amount of time. he was thorough. he was very, very nice and personable. we really liked him!!!!he wasn't rude. he had answers to all of our questions!!!!extremely satisfied!!! with the finance officer too!! More
Great employees, phenominal service. My experience at Signature Kia was much better than anticipated. The employees were very courteous and beyond helpful. I was able to get the car I wan My experience at Signature Kia was much better than anticipated. The employees were very courteous and beyond helpful. I was able to get the car I wanted, within the price range/payment that I needed it to be. I was a little hesitant after reading some of the negative reviews, but after going in, I realized that some people must just be impossible to please, and they will complain about anything. More
Best customer service experience !!!!! Carl and Josh greeted us as soon as we walked up to the door. They both devoted their entire day, for 4 consecutive days, to making sure we got exactl Carl and Josh greeted us as soon as we walked up to the door. They both devoted their entire day, for 4 consecutive days, to making sure we got exactly what we wanted. Both were very knowledgeable and polite in answering all of our thousand questions. Honestly discussed all the pros and cons of every option. Took the time to show us numerous cars, new and used. Were patient as we test drove several cars. Laid out all of the pricing and financing variations, regardless of how many changes were made. Paid attention to the details of our concerns and in doing so, saved us money and headache after headache. Both made sure we didn't settle for anything less than our ideal car and ideal price. They turned a potentially stressful situation into the best customer experience!! More
High priced time wasters The title says it all, they do not discount their cars as much as other dealers. They are ambiguous with their estimates. DO NOT GO THERE. The title says it all, they do not discount their cars as much as other dealers. They are ambiguous with their estimates. DO NOT GO THERE. More
Great exerience, great people Agreeing with my wife on anything is a hard enough task, so when we decided it was time for a new car I knew that it was going to be virtually impossi Agreeing with my wife on anything is a hard enough task, so when we decided it was time for a new car I knew that it was going to be virtually impossible to agree on a vehicle together. We had actually heard some good things about Phil Long Kia and so we checked them out. My wife and I agreed immediately that we loved the team of people and the details we were learning about the Kia. It was actually an easy process with the professional help that we received. We were so happy with our time and purchase here. More
wow terrible check on cars Well 1st off I want to say how disappointed I am with the service I receive from the financial manager, sales manager, Josh, and Dean the general mana Well 1st off I want to say how disappointed I am with the service I receive from the financial manager, sales manager, Josh, and Dean the general manager. You sold a car without doing a full inspection of vehicle to discover the bolts were never tightened of CV axles, causing damage to the transmission, which Intel could have caused a accident. Thank God nobody got hurt. And their response is that it is unfortunate that it happened and so you are on your own. Wow More
Awesome place! Jody at Phil Long Kia in Colorado Springs is exceptional. She is extremely friendly and helpful. I would recommend to everyone to come here, they're w Jody at Phil Long Kia in Colorado Springs is exceptional. She is extremely friendly and helpful. I would recommend to everyone to come here, they're wonderful! More
amazing It is nice not to be pressures to make a decision and to be able to take my time to make the decision that was best for m. I like the atmosphere of th It is nice not to be pressures to make a decision and to be able to take my time to make the decision that was best for m. I like the atmosphere of this dealer and I will most likely keep coming back because of that. More
Went in thinking used, drove away new! Dealership is top notch in customer service. Never any high pressure tactics, told our salesperson Jessica what we were looking for, and our exact pri Dealership is top notch in customer service. Never any high pressure tactics, told our salesperson Jessica what we were looking for, and our exact price and terms we were looking for. She managed to get is a brand new vehicle for what we thought we would spend on a used vehicle. No back and forth all day wasting time. They came out with an offer, we countered, they came back with the exact terms of the counter. Could not have gone easier. More