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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.2
161 Reviews

161 Reviews of Phil Long Hyundai of Motor City - Service Center

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March 16, 2025

It’s the best hands down in Colorado Great service and employees and waiting area More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service dept person. Just perfect!!!
March 15, 2025

Much better now that service is in their new home. I have not had many positive experiences before this one. Always I had had extended wait periods. This time I was gold 2-3 hours and my car was More

by CHERYLLEE1217
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service- Charlie
March 14, 2025

I am a very experienced old car guy and the level of service from my sales lady Julianna and Finance Department along with Delivery Team was nothing shot of excellent!! Thank you all for a great experie More

by Edward Donaghy
Recommend Dealer
Yes
Employees Worked With
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

The advisors really care about your vehicle. They protect it with the utmost care. Everytime I have a service done it is done right the first time and concluded fairly quick. That's why I go to More

by ERICKSONJ407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
March 14, 2025

Efficient, reliable, on time, truthful, professional, warm, inviting, what they say is what they do. More

by Honda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, service
March 14, 2025

Everything about this service order was great. I had no problem making an appointment, my advisor, Charlie Patton was very friendly and answered all my questions and I felt very comfortable that More

by josephguido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor; Charlie Patton
March 13, 2025

I went in on Monday 3/10 at 2pm for an alignment, wasn’t greeted and stood by the sliding door waiting to be acknowledged. Felipe wasn’t there, so another male advisor checked me in like I was a burden. He More

by 13Elantra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
March 11, 2025

Service was professional and timely, I was informed what was going on during all stages of my appointment. More

by Dmarsh4419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thank you so much for taking the time to let us and other customers know how we did! See you soon! Thank you! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 11, 2025

Friendly but not necessarily knowledgeable. Promises were made but not necessarily kept...so far. Disorganized lot. Helpful ladies in finance and to teach about car features. More

by cboyne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydni Kloczkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessi
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for letting us know how could have improved! We would love to hear and know more so we can really get down to improving. Please call Steve Krohn of GM directly at 719-575-7601 to connect further about your experience. If we have an unmet promise, we will take care of that right away! Thank you for your purchase! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

March 08, 2025

Excellent with everyone at the dealership Everyone was friendly, courteous and professional Gave me a great deal on my vehicle More

by jsevans52
Recommend Dealer
Yes
Employees Worked With
Jovan VanDer Walt
Mar 11, 2025 -

Phil Long Hyundai of Motor City responded

Thanks for buying your car here and thanks for the shout out on the great deal! Jovan is one of our top team members in helping customers and we truly strive to provide a really great value for our customers on each deal! #1 Phil Long Hyundai of Motor City for 11 Years Running! Home of the Exclusive 30 Year / 300,000 Mile Warranty!

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