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Phil Long Hyundai of Motor City - Service Center

Colorado Springs, CO

4.2
163 Reviews
Call Service Center (719) 575-7620

163 Reviews of Phil Long Hyundai of Motor City - Service Center

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April 02, 2025

Not sure if I would recommend. When I made the service appointment the advisor said it would be about a 1 hour appointment, but they would schedule 1.5 hours to be sure. When I a More

by M
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Apr 27, 2025 -

Phil Long Hyundai of Motor City responded

We are so sorry to hear you did not have a 5 star experience! WE will share this with our team to make sure we get better! We would also like to offer you a complimentary service to try and get back out on the right foot with you. We appreciate and value you and your business, and we apologize for getting it wrong. Please call the General Manager directly at 719-575-7601 to discuss. Thank you again.

April 01, 2025

Great service, good people, and fantastic service. Very convenient to make an appointment to do my service. More

by FRITZIE.GALEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 27, 2025 -

Phil Long Hyundai of Motor City responded

Thank you so much for sharing your experience with us! WE appreciate you and hope to see you again soon! #1 Phil Long Hyundai of Motor City - #1 for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

April 01, 2025

The First Gentleman was okay but John took over. He was a 5 star customer service representative. More

by jergensens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service
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Apr 27, 2025 -

Phil Long Hyundai of Motor City responded

Thank you for the great review! WE appreciate your business greatly and hope to serve you for years to come! #1 Phil Long Hyundai of Motor City - #1 for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

April 01, 2025

This was the first car I purchased from this dealership, I had a very pleasant experience. From the Salesperson and through everyone there. I will definitely return future business there. More

by 101bobn
Recommend Dealer
Yes
Employees Worked With
Anissia Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Hambelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin "Bear" Thomas rating 5 Stars
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Apr 27, 2025 -

Phil Long Hyundai of Motor City responded

On Behalf of "Bear" Kevin Thomas, Anissia and Austin - THANK YOU SO MUCH FOR YOUR PURCHASE! We hope you enjoy your vehicle for a very long time and we hope this is the beginning of a great business relationship with you! Thank you again! #1 Phil Long Hyundai of Motor City - #1 for 11 Years Running in Southern Colorado! Home of the EXCLUSIVE 30 Year / 300,000 Mile Warranty!

March 31, 2025

Great service ! Sales associates and management where able to listen to my needs and offer great knowledge about the vehicles! More

by alanrchavez711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name, sorry
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March 28, 2025

Everyone was super friendly and helpful! Really enjoyed the atmosphere and never felt pushed into anything. More

by EDDIEREYESHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabelle Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2025

The transmission flush and Phil that I got for my 2023, Hyundai, ELANTRA, hybrid – limited was done in a professional, timely, customer centric manner. I would recommend Phil Long motor city Hyundai, to an More

by adamrmorrison4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Seward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Krohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydni Kloczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 26, 2025

Very helpful friendly and knowledgeable about all the vehicles I was interesting in by the entire personal involved. More

by wnash1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julianna Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

Dave is the best person to work on my car. He is reliable, trustworthy and does not try to add unnecessary work. More

by DANAROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David - Service Dept
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March 22, 2025

The new features are great and everyone was very nice and helpful . In and out with in the time expected More

by evansgma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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