Phil Long Hyundai of Motor City

All of the staff I interacted with had great customer service. The waiting area was nice and my service didn’t take long service. The waiting area was nice and my service didn’t take long More

Anissa and Zach were super helpful, professional, and adaptable when my first choice car was no longer available. I will definitely use them in the future and recommend family and friends to this dealers adaptable when my first choice car was no longer available. I will definitely use them in the future and recommend family and friends to this dealership. More

On time courteous service. Did not try to upsell unnecessary service. Service advisors assist each other. Did not try to upsell unnecessary service. Service advisors assist each other. More

Valen was able to help us even though the original vehicle we were looking at was sold before we could get to the dealership. Valen showed us a better version of the vehicle we wanted and we liked it. vehicle we were looking at was sold before we could get to the dealership. Valen showed us a better version of the vehicle we wanted and we liked it. The sales manager was willing to gives us the same deal on the second vehicle as well. My wife and I were very pleased with the customer service we received at Phil Long Hyundai Motor City. More

Phil long did a wonderful job taking care of me so I sent a couple more people to buy a car from them. Excellent experience will return again. a couple more people to buy a car from them. Excellent experience will return again. More

David and staff provide great customer service. Thank you☺️ for taking care of my car Thank you☺️ for taking care of my car More

I wish we had never bought a car here! You guys are crooks, good luck with your karma! You guys are crooks, good luck with your karma! More

Took three or four or more trips to get a rattle and clunking in rear hatch fixed. Two trips to replace twelve volt battery that was poorly designed. Cover for charging port, not strong enough, and woul clunking in rear hatch fixed. Two trips to replace twelve volt battery that was poorly designed. Cover for charging port, not strong enough, and would have been $1200 repaired when it broke. Mass confusion during remodel. EV hostile with 1 of 2 fast charger removed and outrageous $0.99 per kilowatt. I consider my Ionic 5 to be a lemon. More

Very nice employees but my IONIQ 5 was not fixed. It broke down 4 days later from the same 12v starting issue. I’m very unsatisfied with Hyundai. I contacted corporate to get a ticket started and t It broke down 4 days later from the same 12v starting issue. I’m very unsatisfied with Hyundai. I contacted corporate to get a ticket started and they notified your department and I was told it would be $215 to bring the car back in for a diagnostic fee even though the car is under warranty and it is presently breaking down on me. I let this experience be known on social media minus for dealerships name. You are welcome to contact me email or cell number and again my car is not reliable and under warranty I paid out-of-pocket for a new AGM battery and it is still breaking down More

This is my 4th Hyundai Tucson from Phil Long Hyundai in Motor City an my second purchase with Jerry. I keep returning because of the excellent customer service and sales department. The service is topno Motor City an my second purchase with Jerry. I keep returning because of the excellent customer service and sales department. The service is topnotch although I ve only used for check-ups and the free oil changes. I have moved up to the 2025 Tucson Limited Hybrid. Looking forward to the gas savings and knowing if I have any questions Mary and Kevin your geniuses are there to help! More