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Phil Long Hyundai of Motor City

Colorado Springs, CO

Overview
Employees
Reviews
Vehicles
4.4
473 Reviews
The strength of the Phil Long Family of Dealerships in such a competitive industry is the result of its ongoing commitment to Philip Long's vision ~ Commitment to the community, quality customer service and exceptional value. Over the years, the Phil Long Family of Dealerships has received numerous industry awards for record-breaking sales, superior customer service, innovative design and presentation, state of the art facilities, community service, design, development and more. Customers continue to return and refer because of this strong commitment to providing quality products, service and effort. Philip Long and Jay Cimino's vision for this company, its employees and the community is inspirational. Passionate commitment to ensure the success of the company as well as helping to build strong communities will be the legacy of the Phil Long Family of Dealerships.
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170 Motor Way

Colorado Springs, CO

80905

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Showing 473 reviews

December 22, 2024

Thr personnel working in this dealership will bend over backwards to help you to gat what you want for the price you can afford. More

by the4678crens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

Always great. Thank you for the high quality customer service. My car is running smooth More

by Carydomanique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 22, 2024 -

Phil Long Hyundai of Motor City responded

Thank you, Carydomanique, for your kind words! We're thrilled to hear that you had a great experience with our service team. It's fantastic to know your Hyundai is running smoothly. Your feedback on our customer service, transparency, workmanship, and communication means a lot to us. We look forward to serving you again!

December 20, 2024

Service department is unprofessional. Bad assistance, issues aren’t resolved with no answers . Take a new car in for oil change and come out with problems. More

by kaoticillusion
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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December 19, 2024

The customer service is horrible and Charlie was my service advisor person and he had the worst attitude, very rude. More

by teh1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie in service
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December 19, 2024

The guy who helped me was 100% the best experience I had in customer service he sat there and was patient with any questions I had and helped beyond my expectations More

by greggriff2120
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valen Solano
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Greg, we are incredibly grateful for your glowing review! Valen Solano's dedication to providing an exceptional customer service experience is something we're very proud of. Your kind words about his patience and assistance truly mean a lot to us. Thank you for recognizing his efforts and for recommending Phil Long Hyundai of Motor City. We hope to have the pleasure of serving you again soon!

December 19, 2024

Luis was helpful but ultimately Sydni was the dealer we worked with to lease our new vehicle. More

by SUSHILA.ALYSSA.SHENOY
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydni
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

Sushila.Alyssa.Shenoy, thank you for your feedback. We're glad to hear Luis was helpful and appreciate your acknowledgment of Sydni's role in leasing your new vehicle. We hope you enjoy your new car and look forward to serving you again in the future.

December 19, 2024

It was hard working with me but I am thankful for patience they had with me. More

by j.wesby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cremidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Phil Long Hyundai of Motor City responded

J. Wesby, thank you so much for your kind words and taking the time to leave us a review. We truly appreciate your patience as well, and we're grateful for the opportunity to have worked with you. Looking forward to welcoming you back soon! If there is anything we can do to turn this 4 star review into a 5 star review, please let us know!!!

December 19, 2024

Some explanation as to why I wasn't being given a temp tag would have been nice. Or handing me the title so I could get one. It was not as simple as go into the county and get a temp tag. Perhaps your sta More

by lanchefan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Cremidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2024

The team was super helpful. Lizette was extra helpful. A truly wonderful experience. Highly recommended. More

by sk8rpunkgi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 14, 2024

Charlie was really helpful with my appointment. He explained all that wad going on and made me feel comfortable. More

by KNOTRETIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
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