Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
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Angelo and nadine did a amazing job helping me get my car!! Thry were nice heloful and made it very easy to get the deal done car!! Thry were nice heloful and made it very easy to get the deal done More
Jonathan on sales team - great to work with I was looking for a new car, and stopped in to check out the Genesis. Jonathan was not only helpful and friendly, but completely knowledgeable about t I was looking for a new car, and stopped in to check out the Genesis. Jonathan was not only helpful and friendly, but completely knowledgeable about the car, the different offerings, and the performance history. If you are looking to buy a Genesis, find Jonathan to help you! More
2nd New Car Purchase in 2 years- #1 Auto Dealer in Colorado We bought our 1st new car through Richard Ryan here in April 2017, and we were 100% satisfied. Richard and the finance team are courteous, knowledgeab We bought our 1st new car through Richard Ryan here in April 2017, and we were 100% satisfied. Richard and the finance team are courteous, knowledgeable and highly competent. He informed us about Phil Long Hyundai's $500 Military Veteran discount, got us a discount for owning a vehicle in a competing category, and also got us a $1,000 Uber Driver's discount on a silver 2017 Hyundai Sonata Hybrid! Fast forward to 2 years later in 2019, we now needed a light AWD SUV for my wife. Richard and myself had kept in touch over the 2 years since our last purchase: friendly and professional text messages on holidays and always to wish me a happy birthday. Naturally, my wife and I shopped around a little, checked out the Subaru Forester, Cadillac XT5, and Nissan Rogue but were not feeling a connection to those cars and the AWD prices. We stopped by and were attended to by Trevor Hanamura who explained that it was Richard's day off. We test drove an AWD Kona, a BMW 5 series, and a Hyundai Sonata but we couldn't decide on one so we let Troy know we would be back later in the week. Once I heard from Richard the next day and let him know we wanted to stop by he scheduled us for a very convenient time and we checked out the Santa Fe, test-drove the 2019 Kona AWD, and 2019 Tucson AWD. We were undecided btw the Kona and Tucson (both AWD). So we went home again, slept on it and called back within 48 hours to come pick up the Tucson. Despite it being a Friday night Richard and 3 Managers: Chris (GM), Troy (Sales Mgr.) and Ms. Coleen (Biz Mgr.) stayed back late with my wife, our daughter and myself to complete the paperwork for the lovely Tucson AWD we selected with our preferred options and package. Great team, great customer service, great company! Not for 1 split second did we feel any pressure to choose a specific car. The Phil Long Hyundai team @Chapel Hills only cared about us driving away in a car we loved at a price that nobody in America would dare to match. It is over a month already and we've received 2 text messages and 2 phone calls from Richard and his boss simply to check on us and confirm that we are happily enjoying our Tucson AWD. Their well-equipped kiddies playroom and toys definitely kept our princess engaged for Mum and Day to get through the "boring paperwork". Not sure if Hyundai makes boats but you never know... More
Very satisfied customer!!! I live in the Denver area. Last Saturday evening my wife called down to the Dealership to ask questions about a certain vehicle. Richard Ryan (sales c I live in the Denver area. Last Saturday evening my wife called down to the Dealership to ask questions about a certain vehicle. Richard Ryan (sales consultant) answered all her questions very pleasantly. My wife called Richard back to let him know I was on my way from work in Denver, headed to his dealership. I arrived half an hour before closing time and Richard had the vehicle pulled up front, ready to test drive. Their were no surprises. Everything Richard told my wife about the vehicle was true. Inside I was introduced to Chris the General Manager. Between Chris, Richard and Josh the Finance Manager, it was a great experience that night. I never felt rushed or hurried. I will recommend all my friends and relatives to purchase their next vehicle from there and ask for Richard. ~ Kelly More
Be sure to talk to Jonathan Hansen—he’s the Best! Jonathan Hansen was awesome...he hustled to check out every possible combination of vehicles and test drives. RESULT: We made our second purchase at Jonathan Hansen was awesome...he hustled to check out every possible combination of vehicles and test drives. RESULT: We made our second purchase at Phil Long Hyundai—first in 2004 and the second on the Jonathan Hansen was awesome...he hustled to check out every possible combination of vehicles and test drives. RESULT: We made our second purchase at Phil Long Hyundai—first in 2004 and the second on the Day after Christmas this year! We could not be more pleased with our 2019 Tucson and highly recommend Jonathan (John) for your next purchase!! after Christmas this year! We could not be more pleased with our 2019 Tucson and highly recommend Jonathan (John) for your next purchase!! Thank you so much!! More
New 2018 Hyundai Tucson AWD Purchase I purchased a New 2018 Hyundai Tucson AWD in early November 2018. Stop by few times prior to purchase delt with Salesperson Angel Gomez who was great, I purchased a New 2018 Hyundai Tucson AWD in early November 2018. Stop by few times prior to purchase delt with Salesperson Angel Gomez who was great, kept in contact with me in a professional way always no pressure, honest and high integrity and took his time to answer all my questions. Would recommend him to anyone purchasing a vehicle. Negative side is that the Hyundai intenet site is difficult to use to see what was available. More
Great experience We couldn't be more happy with the recent purchase of our new vehicle at Phil Long Hyundai of Chapel Hills . The people are great . They are professio We couldn't be more happy with the recent purchase of our new vehicle at Phil Long Hyundai of Chapel Hills . The people are great . They are professional, knowledgeable and not pushy. Rich Ryan was a lot of fun to work with and talk to, great guy. Colleen in finance was charming and a pleasure to work with. We will get our next car here for sure. More
The only dealer in town we will go to. Sales staff was out going, friendly, professional and very knowledgeable and willing to clarify questions when questions arose. The facility was promi Sales staff was out going, friendly, professional and very knowledgeable and willing to clarify questions when questions arose. The facility was prominent, attractive, clean and comfortable. The inventory of vehicles was beyond what would normally be expected. Our decision on which product we wanted was easy and a perfect match was there in their inventory. We have purchased other brand vehicles over the year...Fords, GM products, American Motors...we are in our late 70's...and we are please with our Hyundai' and with Phil Long and the Phil Long Staff. More
NOT TRUTHFUL, BAIT AND SWITCH, NO CUSTOMER SERVICE! I tried to purchase a car from the Chapel Hills dealership, and after I was told that everything was done and to come back the next business day and t I tried to purchase a car from the Chapel Hills dealership, and after I was told that everything was done and to come back the next business day and the car would be washed and ready to go for me- it was not only not ready, but the deal they had promised the night before was not available and they tried to tell it was my fault for not giving them all the information on the loan application. The finance manager talked down to me and acted like financing was something I didn't understand when I am a branch manager for a loan company for my job! Unfortunately for the salesman, who was actually very nice, the finance manager and the management in general ruined the deal for him. I would NEVER purchase a car from this dealership, and I will let all my friends and family know to go downtown to the Motor City Phil Long dealership and ask for Severt and they will actually be honest and take care of you. More
Got what I was looking for Went to Motor City first and got lied to about inventory and salesman was not knowledgeable about vehicle I wanted. Then told me No dealer in the stat Went to Motor City first and got lied to about inventory and salesman was not knowledgeable about vehicle I wanted. Then told me No dealer in the state had the Kona. I called Cgapel Hills location and they had 3. Went to Chapel Hills and got my vehicle. Shout out to Angel and Eric! More