Phil Long Hyundai of Chapel Hills

I had been in the dealership with my daughter on the weekend and saw how great the people at Phil Long Hyundai treated her - they were terrific and helped her find the right car for her. While we were weekend and saw how great the people at Phil Long Hyundai treated her - they were terrific and helped her find the right car for her. While we were there I had spotted a brand new Elantra that I really liked. A few days later I called the Salesman (Ben) and he got everything rolling for me. I filled out the application online, Ben called me with a couple of questions, after I got off work I drove up to the Springs, signed the paperwork, and drove off with a brand new car!!! Everyone was great. The finance guy - Richie, did all he could to make things work out for me - payments, loan length, the whole thing. I would recommend Phil Long Hyundai to anyone and everyone!!! Give them a try. I promise, you won't be sorry! More

I found my experience to be above and beyond what I expected. I had actually gone to another dealer down the road, and found the salesman to be what appeared to me as aloof and disinterested in helpin expected. I had actually gone to another dealer down the road, and found the salesman to be what appeared to me as aloof and disinterested in helping me. I had in my mind that I would like a Hyundai anyway, so I went to Phil Long Hyundai. While I ended up choosing a Honda, I was extremely happy with my whole car buying experience. As a first time buyer, I was not even completely sure what to expect. The salesman, Ben Ohman, was able to answer all of my questions adequately and with confidence, and was friednly as well. I was unsure that I would even qualify for a loan, as I really had no credit. I figured even if I did qualify, the rate would be pretty high. When I got into Richi Carni's office, I was flat out blown away by what he was able to do for me. I was so impressed, I told several people the next day how great my experience was a passed out business cards. My mom was so impressed, she traded in a 2010 vehicle she had just bought a few months ago for a brand new Hyundai four days later, and it was worth the hour drive back!! I got a free car payment with the promotion they had going for referring my mom!! I would recommend this place to anyone hands down with great enthusiasm and I have! Thank you soooo much Ben and Richi!! More

I gave Phil Long a score of good only because of Richi Carni otherwise it would have been much worse. Richi turned what could have been a dead deal into a success because of his great attitude and his wil Carni otherwise it would have been much worse. Richi turned what could have been a dead deal into a success because of his great attitude and his willingness to go above and beyond to rectify the situation. The problem started when the dealership, this is how we felt, sold a car we were trying to buy to another because of a difference in a trade in. @ hours later then finally accepted our price but it was to late. We visited the dealership because of a promotion for ipad2's they were running and fully expected to get one when we bought our new car but we get a piece of paper to sign that states we have agreed to taking a $500 amount on our trade instead of the ipad and after 10 hours of being at the dealership with a sick wife, we just wanted to get home. After talking to Richi about our concerns, which the ipad was not the only one, he was very friendly and pulled out the stops to make us a satisfied customer. He songle handed turned what would have most definitely been my last visit to this dealership into a without a doubt would buy from this dealership again in the future. Thanks Richi for your hard work. More

Impressive staff. Knowledgable about all the features on an off brand for them. Went out of their way to locate the car I wanted! Very friendly place to shop. an off brand for them. Went out of their way to locate the car I wanted! Very friendly place to shop. More

I first met the service team when my 2001 auto was towed it...they were not over solicits even though I was sure my old car was toast. When it became clear it was toast and I needed a car TODAY...I shopped it...they were not over solicits even though I was sure my old car was toast. When it became clear it was toast and I needed a car TODAY...I shopped on line ,but that looked as scary as breaking down in a busy intersection! I knew how I felt from the service team. Mike was called to help! Listened to budget and must haves. He found a perfect one and at no time did I ever feel pressed or not car "smart"...P.S. I'm so not car smart! So it began! They were wonderful...they even gave me trade in money...I really thought I would need to pay someone to haul it away! Then to the pesky money thing. Raquel has a "working" person mentally... interest rate is HUGE for me...may not know cars, but simple math I get! Bottom line...that dealership just earned my trust. as a side note...I would have not looked at Hyundai...til I drove it. It really feels solid. More

Clint and Richi are the GREATEST! From the moment we walked until we drove away in our new vehicle,they treated us with the utmost respect. Clint worked diligently to find a car that met our needs, and walked until we drove away in our new vehicle,they treated us with the utmost respect. Clint worked diligently to find a car that met our needs, and he went out of his way to make sure we were absolutely satisfied. Richi and his fingers worked magic to get us the best possible deal on our loan, and he also included some extra immenities. Thanks Richi for giving us your signed photo of Randy Gradishar. That made a great night even better. All the way home, we talked about his career with the Broncos and all of the spectacular plays he made. We both agreed it was a darn shame that he is not in the Hall of Fame. We were so glad our daughters looked to him as a role model. Dennis and I will cherish his picture, and possibly show it off to our daughters to make them jealous. More

Have you ever been in a spot when you needed a car immediately to replace an older one? How about needing to make the purchase and then have the vehicle sent accross the country to your college kid? H immediately to replace an older one? How about needing to make the purchase and then have the vehicle sent accross the country to your college kid? Have you ever had to buy 2 cars a month apart from each other and worry about how it could possibly be financed? Well, let's put all three of those things together and that's my story. When I made a call to Richi Carni in desperation about needing to make a purchase for my college kid "today" and get it sent to her "asap", he said, "No problem. We'll figure it out." Betty Chen was put on duty and set up a time for my husband and I to meet her at the expo center. Richi had told her what type of vehicle we were looking for: safety important, AWD important, used and in good shape. When we arrived, we did a test drive on a Santa Fe and knew it was the car for our girl. The price was a bit higher than we expected, but Richi did "MAGIC" and we were not only financed, but everything about the deal was exceptional; beautiful SUV, perfect financing, a way to get it to her ASAP and payments we could afford. Only Richi could figure all of that out! In my 30 years of purchasing cars, I have NEVER gone back to the same dealer, but Chapel Hills Hyundai has earned our trust! This was our second visit in less than 45 days. They have the best employees; smiles, no pressure, in addition to clean and comfortable waiting areas, and they really make you feel like they are 'on your side'. They understand what you are asking for and you walk out knowing they have your back! Thank you, Richi, Betty & Raquel for "going to bat" for our family. We appreciate everything you have done for us and we'll be back when I need a car! Those kids of ours got the first two, but you'll have our business for the next two, at least! P.S. They let you bring dogs inside, too! Who does that!? Nobody but the best! More

Great salesmenship. no pressure, etc. nice personality. The finance manager, Richy Carne was just great. helped us get the best deal possible. john v viaggio The finance manager, Richy Carne was just great. helped us get the best deal possible. john v viaggio More

Richi cheated me out of $2202 when he included a service contract in my sales contract which I did not realize and was not asked about and when I went back to talk to him about it he was very condesending a contract in my sales contract which I did not realize and was not asked about and when I went back to talk to him about it he was very condesending and rude. Tell me that I had to keep it and that I should pay attention to what I sign. I assumed that the paper and the deal which Clint Brown and I had worked out was on the paperwork which Richi typed up--it should not have include an extended service contract of $2202. That may not be allot of money to Mr. Carni, but it certainly is to me. I have so far not been able to find anyone at that dealership to help me with. More

The employees that worked with my wife and I is a credit to the organization. We approached the dealership expecting a high pressure sale pitch, instead we were greeted with a warm welcome and a friendly sm to the organization. We approached the dealership expecting a high pressure sale pitch, instead we were greeted with a warm welcome and a friendly smile. They listened to us as we outlined our requirement and worked deligently to fulfill our needs. When all was said and done we departed the area with the car that I purchased for my wife as a Christmas present and with several new found friends. Kudos to Betty, Rick and Raquel for attending to our needs and enduring hours of questions without tiring and displaying an ounce of frustation. I would like to a give special hug to their lovely English bull dog that welcomed us and kept our spirits high while locating the perfect vehicle. More