
Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
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My experience was excellent and quite a surprise for me. I went to Phil Long to look to lease a car and was so pleasantly surprised at how professional, friendly and knowledge the staff was. I had planned I went to Phil Long to look to lease a car and was so pleasantly surprised at how professional, friendly and knowledge the staff was. I had planned to continue trying other cars but Ben and Betty were so great I just knew I should lease my car from them. Having only dealt with Mercedes, BMW, etc sales staff only, I was amazed at how much better their service was. Ben did a terrific job and was completely thorough with everything. I will definitely be a long term customer. More
My experience with Phil Long Hyundai and with the staff was absolutely hassle free and easy. Ben Ohman met all my needs with the Hyundai I had selected. My wife was unable to make it to the dealer so they was absolutely hassle free and easy. Ben Ohman met all my needs with the Hyundai I had selected. My wife was unable to make it to the dealer so they let me take the car to her to check it out. Then once we agreed on the absolutely affordable pricing with excellent options, they let me know that the finance documents were ready to could have my wife come down to sign, we have an infant and toddler, so Richi made it fast and quick during the financing. Ben even introduced me to the service personnel and showed me around the dealership so that I felt at home. This staff works great togeather and allows for an easy transaction. If you are looking for a great car to buy the Hyundai Elantra is an excellent car and the Professional staff at Phil Longs is the best. Don't go anywhere else. More
Ben worked with me as I researched for my new purchase. I requested no pressure and that's what I got. I worked him hard as I asked him many questions and asked for information regarding many different pur I requested no pressure and that's what I got. I worked him hard as I asked him many questions and asked for information regarding many different purchasing scenarios. Ben followed up quickly and professionally. I recommend Phil Long Hyudai of Chapel and Ben without reservation. More
Rick is one of the best car salesmen I've ever worked with. I've purchased BMW, Mercedes, Saturn, Jeep, Ford, Toyota, and now Hyundai and I would stack Rick up with the best of those I've worked with be with. I've purchased BMW, Mercedes, Saturn, Jeep, Ford, Toyota, and now Hyundai and I would stack Rick up with the best of those I've worked with before. When my younger daughter turns 16, I expect to buy another car from Rick. More
Betty Chen was patient and attentive to my requests and needs for a vehicle. It was refreshing to walk into a dealership and actually get treated like a customer, not a victim. Great car buying experience needs for a vehicle. It was refreshing to walk into a dealership and actually get treated like a customer, not a victim. Great car buying experience! More
Excellent negotiations and proactive response from personnel. Greeting and support provided throughout sale of vehicle was superb....daughter has purchased from them 4 vehicles and this was my second personnel. Greeting and support provided throughout sale of vehicle was superb....daughter has purchased from them 4 vehicles and this was my second! More
This was absolutely the best car buying experience we This was absolutely the best car buying experience we have every had. We specifically asked for Betty Chen, as she was recommended to us by Eric This was absolutely the best car buying experience we have every had. We specifically asked for Betty Chen, as she was recommended to us by Eric Wilson of Phil Long Ford. (We have visited with him about a Ford pickup, which we will still need at some point. However, we decided we first wanted to update our primary vehicle.) We did some research on-line and questioned a couple of Hyundai owners, and thought we would go that route. Since Eric had been so helpful, knowledgeable, and came across as being honest, we asked him who he would recommend we ask for at the Hyundai dealership. Without hesitation he said Betty Chen, saying that although he had not personally met her, he heard good things about her, that she was honest, not inclined to tell you something that was not right. Respecting Eric's opinion, that is exactly what we did, and we were extremely happy with the way she took care of us. She was not the least bit pushy. She seemed to zero in on what would meet our wants and needs. I think we took up a lot of her time, but she didn't show the least bit of bother over it. I realize that's her job, but still she made us feel she had all the time in the world to spend with us, taking the time to listen to COUNTLESS goofy stories we told, and also taking in very good stride all the teasing my husband likes to do. (I did tell her at one point that the more he teased someone, the more it meant he likes that person - ha!) Betty is just a natural people person, with a great sense of humor, able to give it right back to Jerry. She made us feel like we really had made a new friend, and I do believe she genuinely feels she HAS made a new friend when she sells a vehicle to some one. Of course WE feel like WE are her favorite customer, but in reality I'm sure she makes EVERYONE feel like that. :-) As an aside, as soon as we got back into Canon City, we drove straight to our daughter and son-in-law's house to "show them". Of course it was quite a surprise when they came out and saw we had bought a white Sonata, given the fact that in their garage is their own white Sonata... Their's is a 2012 (not hybrid), and they were pretty put out when they heard about everything our Sonata had that their's does not, our lifetime oil changes, AND the fact that on the way home our average fuel economy was as high as 58.4! They had bought their Sonata in Pueblo and after hearing how well we were treated at Phil Long Hyundai by Betty (as well as everyone else there), including Betty unselfishly taking a lot of time to explain/demonstrate all the fancy gadgets on our new car, Chris said, "Clearly, we went to the wrong dealership!" I told him it was not too late to correct that - ha! More
Ben Ohman was the salesman when we purchased our new Ben Ohman was the salesman when we purchased our new Hyundai We are very please with the service that he gave us. Ben is very professional and respe Ben Ohman was the salesman when we purchased our new Hyundai We are very please with the service that he gave us. Ben is very professional and respectful. We felt no pressure about buying the car. Ben spend lots of time with us. He spent one whole afternoon taking us out for a test drive; showing us the car's features; and doing paperwork. The next evening,he also personally delivered the car to our home and spent two hours of his own time going over all the technology features in the car. We hope that the Ben's supervisors will see all of these positive qualities and will reward him with many promotions in the future. Thanks Ben for a GREAT car buying experience. Pat and Bill Wallisch More