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Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
468 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills
Customers for Life
It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business.
I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service.
A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve.
My hope is that you will give us a “test drive” to prove to you that we mean what we say.
See you soon,
Dan Jonuska
General Manager
Phil Long Hyundai of Chapel Hills, LLC.
P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 468 reviews
October 09, 2025
Had an awesome experience with Thomas. Super easy and really appreciated the knowledge and honesty the dealership had to offer. Will be going back when I need another vehicle. Super easy and really appreciated the knowledge and honesty the dealership had to offer. Will be going back when I need another vehicle. More
by Ghos7y
Employees Worked With
Thomas, Shaun, Jerry
October 09, 2025
David was amazing to work with. HIGHLY RECOMMEND!!! Everybody from Nadine at the front, to the managers helping with the deal, and finance! The GM Jeff even came and talked to us fo HIGHLY RECOMMEND!!! Everybody from Nadine at the front, to the managers helping with the deal, and finance! The GM Jeff even came and talked to us for some time! Phil long Hyundai Chapel Hills is the way to go! More
by Guilly1023
Employees Worked With
David, Tim, Jerry, Jeff, Nadine, Shaun
October 09, 2025
Worked with William or Wild Willy as the GM called him. If you want an upfront and transparent experience where they do not xx you this is the place to go. If you want an upfront and transparent experience where they do not xx you this is the place to go. More
by Bigshotgt
Employees Worked With
William
October 02, 2025
We worked with Jason Cortez, who was absolutely wonderful. Over the course of multiple weeks he was prompt and helpful with his text messaging while we worked on making a decision. When we decided wonderful. Over the course of multiple weeks he was prompt and helpful with his text messaging while we worked on making a decision. When we decided to purchase, he had the vehicles we had discussed ready and lined up to test drive. He made the entire process seamless and we are so appreciative. This is the second vehicle we have purchased from this particular dealership and everyone from the sales people to service to finance to the GM are always so friendly and incredibly helpful. They really work with you to make the deal come together with the vehicle you love. We are always so impressed with this dealership. More
by svtcbemily
Employees Worked With
Jason Cortez
March 25, 2025
A few weeks ago I went to Phil Long - Chapel Hills to discuss my concerns about my 2022 Hyundai Elantra car/specifically my transmissions. I went into the service center and was first greeted by Virginia discuss my concerns about my 2022 Hyundai Elantra car/specifically my transmissions. I went into the service center and was first greeted by Virginia . I explained my issue and she said that they won’t take a look at my car unless the engine light was on..after me being persistent, she sent Liz She has brown hair that is short and lots of tattoos, she’s at the service desk)my way. I let her and explained the same situation— I’d like a diagnostic check on my car. Short story, she refused to even scan my car for any pending codes or DTC codes because “if the engine light is not on, we will not scan” it was a super dismissive situation. Along with her tone My car is having accelerating issues, it’s super jerky when trying to get up to speed. and roughness and she said she will not look diagnose my car unless there’s a light on. I’ve talked to other mechanics and they said that is incorrect. That left a bad taste in my mouth because when a customer reports something wrong with their car, you should look into it. This is super disappointing because I’ve been going to PL Chapel Hills since 2022 and I’ve had nothing but good service. I definitely won’t be returning and PL Motor City stated they are more than happy to take a look. I also mentioned to the service advisor that I have warranty still on my car and she refused to address that issue (powertrain, etc) the pending issues could potentially cover what’s going on with my car considering that this is a known issue with 2022 Hyundai Elantras and their Transmissions . More
by Sineca Williams
Employees Worked With
Liz
October 16, 2024
Walked in and was greeted with nothing but smiles and respect. Kira B. Conner helped me with all my questions and concerns. She was very patient and understanding. It's my second vehicle that I got from respect. Kira B. Conner helped me with all my questions and concerns. She was very patient and understanding. It's my second vehicle that I got from them and love them. Thank you so much More
by miarachelfazio
Employees Worked With
Kira B. Conner, Kelbe Alsop
August 19, 2024
I purchased my new vehicle from here at a good rate, Kira C. Was very kind, understanding, and flexible with my personal needs! 11/10, will recommend! C. Was very kind, understanding, and flexible with my personal needs! 11/10, will recommend! More
by Jonnyboiah
Employees Worked With
Shakira Conner
April 19, 2024
The absolute worst communication I have ever experienced from a service department. Highly recommend using a different dealership for any level of service in the future. Be aware of damage to your vehicle a from a service department. Highly recommend using a different dealership for any level of service in the future. Be aware of damage to your vehicle after service if you do use them. More
by Sonata2
Employees Worked With
Andy Barela
