Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 442 reviews
The new car experience. Excellent team. First new car purchase in 12 years and it was time. Richard and staff were great to work with and met our needs. Excellent team. First new car purchase in 12 years and it was time. Richard and staff were great to work with and met our needs. More
Great visit Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in th Excellent service with very knowledgeable personnel, especially Marty Stinett. I was given an estimated time for the work, and it was completed in that length of time - and a car wash, to boot! More
Phil Long Hyundai Very Professional and friendly! I would definitely recommend coming here to purchase a vehicle (new or used) to friends/family. Out of all the dealers Very Professional and friendly! I would definitely recommend coming here to purchase a vehicle (new or used) to friends/family. Out of all the dealerships I've been to and as many Hyundai's my wife and I have purchased, this is by far the best dealership I've been to. More
Oil change Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. Was greeted when I pulled up to have my car service. They called about two hours later and let me know car was done and ready for pickup. More
Detailed Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything Staff and service reps are very detailed and explained everything precisely! They took the necessary time and care to ensure I understood everything on the invoice. More
Front-end Alignment with Service Department Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appoin Very professional and efficient crew. Replaced tire, completed front-end alignment. I was in and out with time to spare prior to my following appointment 10 miles away. Super team! More
Sales Team Great; Service Lacks Our purchase experience was wonderful due to Doris, our sales person. The entire sales team were very helpful and friendly. We have not had a great ex Our purchase experience was wonderful due to Doris, our sales person. The entire sales team were very helpful and friendly. We have not had a great experience with the service and parts follow-through, however. The lack stems from poor communication between departments and then failure to contact us. We live about 60 miles away so it is imperative that expectations are met so that we are not wasting our time. While we would recommend purchasing a vehicle here, the other side of the house needs improvement. More
Great Experience Our salesperson, Ben Ohman, was terrific, super knowledgeable, and not pushy. Ben asked the right questions to help us find the car we wanted. Thank Our salesperson, Ben Ohman, was terrific, super knowledgeable, and not pushy. Ben asked the right questions to help us find the car we wanted. Thank you Ben! More
Impeccable service! I bought two cars in two days at this place. They are awesome! Especially Travis, David, and Alex!! Wonderful people that do everything they can to ma I bought two cars in two days at this place. They are awesome! Especially Travis, David, and Alex!! Wonderful people that do everything they can to make a deal work! More
Customer service Great place would return and recommend friends and family to purchase here. Overall experience was great. The stag was friendly and knowledgable. They Great place would return and recommend friends and family to purchase here. Overall experience was great. The stag was friendly and knowledgable. They continued to ensure I was happy with my purchasing experience. More