Phil Long Hyundai of Chapel Hills
Colorado Springs, CO
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The whole experience left a bad taste We walked away for good. The price of the car, and our trade in, constantly changed. We were guilted for taking so much of their time. Then, they trie We walked away for good. The price of the car, and our trade in, constantly changed. We were guilted for taking so much of their time. Then, they tried the "can't guarantee this price past today" pressure, but lowered it a week later. Then they quoted one price on the trade in because they "liked the car", but lowered it the next week. They were unwilling to meet Denver prices, even with clear and comparable research...until we walked away. I liked the car a lot. The last offer was probably fair, but in the end, I couldn't reconcile the excitement of a new car with the tactics. More
Professional Sales Representatives Wonderful sales personnel. Doris and Eric found a vehicle with the options I needed in the color that I was pleased with. Thanks to them I am driving Wonderful sales personnel. Doris and Eric found a vehicle with the options I needed in the color that I was pleased with. Thanks to them I am driving a vechicle that I can trust to get my where I need to go. More
Tyler was Great ! Let me start by saying .... I HATE BUYING A CAR ... There is no car salesman in the world that could make me like buying a car ... But Tyler Let me start by saying .... I HATE BUYING A CAR ... There is no car salesman in the world that could make me like buying a car ... But Tyler was great ... he made this one of the least unpleasant car buying experiences I've ever had ... we took a long time ... went back and forth to other dealers to compare other makes and models that we were interested in over a period of 3 days ... and all the while he was very patient and pleasant to work with ... More
2017 Hyundai Tucson Great customer service. Sales person was knowledgeable and honest. The process of making the purchase and getting into finance to sign the paperwork t Great customer service. Sales person was knowledgeable and honest. The process of making the purchase and getting into finance to sign the paperwork to way to long. Car was very clean and came with a full tank of gas which was nice. More
Great people! I have never been disappointed but in the service I have received at this dealership. They listen to your concerns and don't try to sell you something I have never been disappointed but in the service I have received at this dealership. They listen to your concerns and don't try to sell you something you don't want or need. More
No High Pressure Sales at this Dealership! Although I never look forward to going to a dealership based on my previous experiences, this time was actually enjoyable! From the minute I walked i Although I never look forward to going to a dealership based on my previous experiences, this time was actually enjoyable! From the minute I walked in, I was greeted professionally by Nadine who I had spoken to on the phone the day before. She immediately brought in Ben who listened to what I was looking for and took me right to my new vehicle. I didn't know it at the time and wasn't sure but with the time he spent with me and the test drive etc. - I knew I wanted that car. I just didn't think I could afford it. After working with Eric and Ben and later Branden in finance, I came away feeling good about my purchase. Would definitely recommend this dealership. More
Excellent My experience was very satisfying and I will probably return for another vehicle in the future. I am extremely happy with my new vehicle purchase. My experience was very satisfying and I will probably return for another vehicle in the future. I am extremely happy with my new vehicle purchase. More
My 4th elantra I had a great experience at Phil Long Hyundai of Chapel Hills. I have owned quite a few Hyundai, love the value love the ease of getting in and out of I had a great experience at Phil Long Hyundai of Chapel Hills. I have owned quite a few Hyundai, love the value love the ease of getting in and out of my lease. In all my years of owning each Elantra I have never had one issue to deal with regarding the performance other than changing the oil. More
Happy Went in for a service with Marty great service person was looking in show room and Ben spoke with us and we made a deal for a new sante fe sport than Went in for a service with Marty great service person was looking in show room and Ben spoke with us and we made a deal for a new sante fe sport thanks Marty and Ben for a great experience More
VERY GOOD EXPERANCE VERY NICE PEOPLE TO DEAL WITH I HAVE BEEN IN FOR SERVICE TWICE NOW AND MARTY HAS BEEN GREAT. HE KEPT ME INFORMED AND HAD MY VEHICLE READY ON TIME. VERY NICE PEOPLE TO DEAL WITH I HAVE BEEN IN FOR SERVICE TWICE NOW AND MARTY HAS BEEN GREAT. HE KEPT ME INFORMED AND HAD MY VEHICLE READY ON TIME. THANK YOU WHIT STRATTON More