Phil Long Hyundai of Chapel Hills

Fantastic experience AND a surprising outcome! We were very upside down in our 2014 Azera and had inquired before about reducing our payments but nothing could be done at the time. We received a ph We were very upside down in our 2014 Azera and had inquired before about reducing our payments but nothing could be done at the time. We received a phone call from Samantha letting us know that they were interested in our 2014 Azera. I told her that when I checked last time, I was too upside down to make anything work. She informed me that they had the best rebates and incentives that may afford us the possibility of reducing our payments. Not only did they reduce our payments, they sold us a 2017 Sonata w/sport package, reduced our payment AND significantly reduced the amount we were upside down! More

2017 Huyndai Santa Fe Had a pretty good experience. I would recommend family and friends to this location if they wanted a Hyundai. It's also in a great location and Virgin Had a pretty good experience. I would recommend family and friends to this location if they wanted a Hyundai. It's also in a great location and Virginia was awesome. More

My happy experience buying my new car Buying a new car after twelve years was scared but the minute I walked into the dealers showroom I was greeted by Nadine who introduced me to my sales Buying a new car after twelve years was scared but the minute I walked into the dealers showroom I was greeted by Nadine who introduced me to my salesman Lee Morin, I was totally at ease. Lee was knowledgeable, soft spoken, attentive, and explained my options in full making me totally confident about buying my new vehicle. More

Lee Morin is Awesome Lee made made the experience of buying a new car enjoyable. He is kind, responsive and answered all my questions without being a pushy salesman. Lee made made the experience of buying a new car enjoyable. He is kind, responsive and answered all my questions without being a pushy salesman. More

Overcoming the odds Tyler excelled despite everything appearing to work against him. From the battery on the vehicle being dead when we first attempted a test drive, to Tyler excelled despite everything appearing to work against him. From the battery on the vehicle being dead when we first attempted a test drive, to the other Hyundai dealership making an agreement to trade Ioniqs for test-drive, then delaying after we drove across town to see a model with all options desired; many small events occurred with potential to dampen the car buying experience. Never the less, Tyler maintained his composure and sense of humor while navigating through what could have been a very frustrating experience. More

Real Human Beings From the moment we walked in the door my experience was pleasant. Our salesman Travis was well versed on the two models we were considering. He went From the moment we walked in the door my experience was pleasant. Our salesman Travis was well versed on the two models we were considering. He went over all the features. He was in firm command of our test drive without being a "salesman". The vehicle we came to buy had been sold the night before, once a price was agreed on, a vehicle was procured for us from another dealer (through a dealer swap 75 miles away I presume). They went above and beyond to get the right model, in the right trim and the right color. In my short time there I met 6 employees and was impressed with all of them. I do not normally write reviews (especially for car dealers) but I was so impressed I wanted to give all the personnel at Phil Long Chapel Hill Hyundai a shout out including Chris that drove to Denver in a rain storm to fetch my vehicle. More

Oil Change Once again I came in for an oil change and bought a new car. Although this time it was planned and time for a new car. Once again I came in for an oil change and bought a new car. Although this time it was planned and time for a new car. More

2017 - TradeIn Great Job - Very Satisfied with the professionalism and flexibility of the staff. They were able to keep me in budget requirements and shared smart p Great Job - Very Satisfied with the professionalism and flexibility of the staff. They were able to keep me in budget requirements and shared smart payment options/plans which will help me pay off the vehicle sooner. This was a new service I was unaware of. More

Enjoyable Buying Experience I felt welcome from the moment I arrived at Phil Long Hyundai at Chapel Hills. I was greeted by the sales representative, Andrew Hill, as I began my s I felt welcome from the moment I arrived at Phil Long Hyundai at Chapel Hills. I was greeted by the sales representative, Andrew Hill, as I began my shopping experience. Andrew knew the inventory well, answered all my questions accurately, and personally made sure that my buying experience could not have been more comfortable. I also had the pleasure of working with Marc, the sales manager, and Branden, the finance manager. Both of these gentlemen could not have been more professional and/or courteous than they were while dealing with me. My decision to purchase from this dealership and the terrific staff working within it, could not have been a wiser choice. More

Love our Santa Fe Sport We absolutely love our new 2017 Santa Fe Sport! We appreciate the dealer finding the exact color that we wanted since it was not at Phil Long. Everyo We absolutely love our new 2017 Santa Fe Sport! We appreciate the dealer finding the exact color that we wanted since it was not at Phil Long. Everyone we worked with (and I apologize if I forgot anyone) was very professional and friendly. Thank you!! More