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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

3.9
442 Reviews

1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 442 reviews

July 04, 2017

Excellent Lee was wonderful overall in helping me with the leasing of Hyundai Tucson. He took very personal interest in my needs and made sure I was happy with More

by vreddy0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Morin
June 29, 2017

Great Deal We really enjoyed the entire experience of purchasing our new Hyundai. We were offered a great trade in price with no hassle and a great price on the More

by krisy towell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ohman
Jun 29, 2017 -

Phil Long Hyundai of Chapel Hills responded

Thank you for allowing us to earn your business with us. Riley is great and Ben is a perfectionist . Thank you for your time spent with us. Enjoy your beautiful Santa Fe.

June 19, 2017

Good Experience Was a very nice dealership. Were attentive to our needs and desires. Very little movement on price and too little for trade so pulled it out. Finan More

by Calumet1517@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Tripp, Virginia Douglas, Branden Peasner
Jun 20, 2017 -

Phil Long Hyundai of Chapel Hills responded

Thank you for all your time spent our dealership and allowing us to earn your business here. Your time is valuable and I have ask Virginia to work on her follow up skills to make sure any questions are answered in a timely manner.

June 16, 2017

2017 Hyundai Tucson Nice car. Dealer did not want to match other offer for long period of time. Waited too long for finance department. Slow to respond to followup questi More

by Stu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sales manager, Caleb James, Lee Morin
Jun 16, 2017 -

Phil Long Hyundai of Chapel Hills responded

I personally apologize of be half of our dealership for your time. Also I will be speaking with Lee/ Caleb and make sure they have better follow up. I will request them to follow up sooner and to make sure all of your questions have been answered. If I can do anything to make this better , please contact me directly Nadine J Bateman 719-867-6726

June 14, 2017

service department is terrible! Tried to get information and help regarding an official Hyundai recall notice but all I got was the runaround. Got the feeling that they didn't wan More

by Pissed off
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg ?
Jun 16, 2017 -

Phil Long Hyundai of Chapel Hills responded

I am so sorry to read this review. I personally apologize of be half of our store and company that you left feeling this way. I will address this with our GM , service manager and Greg. I do appreciate you making me aware of your experience so we may not have this happen again.

June 13, 2017

Excellent experience Ask for Tyler Meyers when you first make contact at Phil Long Hyundai Chapel Hills. We were inclined to buy a Santa Fe. He convinced us with an inform More

by dougconstance
Recommend Dealer
Yes
Employees Worked With
Tyler Meyers
Jun 13, 2017 -

Phil Long Hyundai of Chapel Hills responded

Tyler is a wonderful sales man. Very knowledgeable and professional. I am so glad you had the chance to work with him and allowed him to earn your business. Please send any friends or family directly to him. Enjoy your beautiful New Santa Fe.

June 11, 2017

Hyundai Chapel Hills is the way to go! I was treated very well at this dealership and never felt pushed into anything that I did not want. Hyundai Chapel Hills is the way to go! More

by Bob the buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Peasner, Lee Morin
Jun 13, 2017 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking a moment to let us know about your shopping experience with us. Lee is a very patience salesman and great to work with. I am glad he helped you find your new vehicle. Please let Lee know if he can help any friends or family.

June 10, 2017

All Around Excellence My salesperson (Samantha Goudy) that I dealt with provided exceptional service. Also Ben was very good, knowledgeable and helpful. In general the staf More

by jlsparks202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ohman, Samantha Goudy, Marc Ceballos
Jun 13, 2017 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience with us. Please let any of know if you need anything at all. Enjoy your new vehicle.

June 10, 2017

5 STAR SERVICE! i went into the dealership with a pretty good idea of what i wanted. i test drove the 2017 Hyundai Tucson which was what i originally wanted, after i More

by ronnypho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Goudy, Branden Peasner
Jun 13, 2017 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time you did to write this review. I am so Glad Samantha helped you find the right vehicle. Please let her if you need anything. We have a great staff here to work with. Enjoy your new vehicle!

June 10, 2017

Great Buying Experience My salesman, Travis, made buying my Genesis G80 a great experience. He was friendly, knowledgeable, and thorough throughout the process! I will go bac More

by brmcclure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis DiGiovanni
Jun 13, 2017 -

Phil Long Hyundai of Chapel Hills responded

I am so happy to read this review. The car sells it self BUT it always help when someone knows the or product to share all the wonderful safety features. Enjoy your beautiful new G80- Please let Travis know if there is anything you need or he can help with.

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