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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.6
605 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 605 reviews

March 27, 2026

Everyone made me feel comfortable with the process and everything that would be done with our car. Very respectful and informative. More

by mcgeenme55
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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Mar 27, 2026 -

Phil Long Hyundai of Chapel Hills responded

It’s great to know you felt at ease and well-informed during your Kona service. We’re glad our team treated you respectfully and kept you updated. If you need anything else, please let us know.

March 26, 2026

Very professional and gave knowledge on the car I was buying. They did a good job making sure I was comfortable with my selection. More

by RAEBEN9
Recommend Dealer
Yes
Employees Worked With
Maggie
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Mar 27, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re delighted our team could provide helpful insights and make you feel comfortable with your Genesis choice. We appreciate your feedback and hope you’re enjoying your vehicle.

March 25, 2026

Service dept overcharges for everything, to an extreme extent. Sensor replacement in a bumper, sensor marked above MSRP, charging extra labor for items that aren’t needed to install sensor. $900 quote fr More

by replytomeplz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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March 25, 2026

It was a really easy process. Came in, knew what we wanted. Thomas didn't try to force us into anything we didn't want More

by NURSEJOYOUS
Recommend Dealer
Yes
Employees Worked With
Thomas
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Mar 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for mentioning how straightforward the process was. We’re glad our team respected your preferences and helped you choose the right new Hyundai. Enjoy the ride and feel free to contact us if you have any questions.

March 24, 2026

Friendly efficient service. Makes it easy to keep my car running well. Highly recommend Phil Long Hyundai More

by KRISTINE.ALCORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Mar 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re glad to hear the friendly, efficient service helped keep your Hyundai running smoothly. Thank you for recommending our service department.

March 24, 2026

Very professional staff always friendly and courteous I've always been treated very well there and always have a great experience More

by fallahi
Recommend Dealer
Yes
Employees Worked With
Virginia
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Mar 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

We appreciate you highlighting our friendly and professional team. It’s wonderful to know every service visit for your Hyundai has been a positive experience.

March 24, 2026

The customer service was good that day. I didn't have to wait too long and the issue was addressed. More

by reddick357
Recommend Dealer
Yes
Employees Worked With
Mr. Andy Barela
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Mar 24, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for the five-star rating. We’re glad our service team quickly addressed your Hyundai Santa Fe issue and kept your wait short. We look forward to assisting you again.

March 23, 2026

Confusion/unwillingness to work between the Phil Long sister stores to help achieve the deal that was originally offered to me. Ultimately made the purchase anyway More

by MJVARGUES
Recommend Dealer
Yes
Employees Worked With
Jeff, Dalton, Isiah
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Mar 25, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thanks for sharing your thoughts about your experience with Phil Long Hyundai of Chapel Hills. We appreciate your business and hope to see you again soon!

March 23, 2026

Thomas, Tim, and Brantt were a pleasure to work with and I love my new car! Only complaint is that I was told I’d complete the transaction in 45 minutes and it took several hours. More

by TERESA.CAIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Tim, and Brantt
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Mar 23, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re thrilled you love your new Hyundai Elantra and that our team could provide a pleasant experience. We apologize the transaction took longer than expected and appreciate your patience. Please feel free to reach out if you need anything in the future.

March 23, 2026

It was great. Everything went smoothly and everyone was very nice and professional. The car looked really nice when we arrived to pick it up. No problems whatsoeve More

by LKISTLER61
Recommend Dealer
Yes
Employees Worked With
I worked with Ayush and Sylvia and they were both great.
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Mar 23, 2026 -

Phil Long Hyundai of Chapel Hills responded

We’re happy everything went smoothly and you found our team so professional during your Hyundai service. It’s wonderful to know your car looked great when you picked it up. Thank you for the five-star review.

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