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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

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Reviews
Vehicles
4.2
468 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 468 reviews

December 29, 2025

She was able to quickly get me in and was able to keep me informed of my issues. Although my issue not yet resolved she was able to get the parts ordered. Great communication. More

by lundgrenfamily
Recommend Dealer
Yes
Employees Worked With
Liz was my advisor
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Dec 29, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're glad to hear that you had a positive experience with our team. While we're sorry to hear that your issue isn't fully resolved yet, we're pleased that our communication and ability to get the parts ordered helped keep things moving forward. We'll continue working hard to ensure everything is taken care of. Please don't hesitate to reach out if you need anything further in the meantime! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 29, 2025

Ty was open and informative. Kept me updated and is very personal. It was a pleasure to have Ty as my tech More

by DIXONSCHOFIELD
Recommend Dealer
Yes
Employees Worked With
Ty
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Dec 29, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ty was open, informative, and kept you well updated throughout your visit. Providing personal, attentive service is very important to our team, and it’s great to know Ty delivered on that. We truly appreciate your feedback and look forward to assisting you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 28, 2025

Knowledgeable, communicative and friendly. They keep me informed about the status of my car and their recommendations. More

by Knies51
Recommend Dealer
Yes
Employees Worked With
Ryan Gustafson.
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Dec 29, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for the kind words! We're thrilled to hear that you had a positive experience with our team. Keeping you informed and ensuring you're comfortable with the process is always our top priority. If you need anything else or have any questions in the future, don't hesitate to reach out. We appreciate your trust and look forward to serving you again! Nadine Bateman 719-867-6721 BDC Manger nbateman@phillong.com

December 27, 2025

Experience was great. Everyone was knowledgeable and nice. Attempted to get my price as close to what I wanted as possible and did not try to push other products/services More

by MEGAN14386
Recommend Dealer
Yes
Employees Worked With
Thomas Wade
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Dec 27, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Our team works hard to provide knowledgeable and helpful service, so it's wonderful to know we were able to meet your needs. We always strive to be transparent and respectful of our customers' preferences, so we're glad that came across during your visit. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

December 26, 2025

Everyone was very friendly and professional when I arrived. The service took a little longer than they had told me but they were very busy. More

by DMBEERS
Recommend Dealer
Yes
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Dec 26, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our team and found everyone to be friendly and professional. We truly appreciate your patience, especially given the increased demand we’ve been experiencing. We always strive to provide excellent service, and we’ll work on improving our timing to ensure a smoother experience in the future. We hope to see you again soon! Nadine Bateman BDC Manager 719-867-6721 nbateman@phillong.com

December 24, 2025

Josh was attentive , answered all of our questions and had answers for our concerns More

by ANNELIESE.HAGNEY
Recommend Dealer
Yes
Employees Worked With
Josh
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Dec 24, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that Josh was able to assist you and address all of your questions and concerns. We truly value your feedback, and we'll be sure to share it with him. If you need any further help, don't hesitate to reach out! Nadine Bateman BDC Manager 719-867-6721 nbateman@phillong.com

December 24, 2025

Virginia always has clear communication, and tries to get me out within the time frame that she gives me. She is always a pleasure to work with. More

by KIM.SCHINE
Recommend Dealer
Yes
Employees Worked With
Virginia
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Dec 24, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you for choosing Phil Long Hyundai of Chapel Hills. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2025

Very helpful service technician. Made it easy for us to get the work done. Five stars More

by cdpar5in2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh
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Dec 24, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Long Hyundai of Chapel Hills. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

Friendly, thoughtful, helpful from the beginning to the end of the whole process. We will revisit this dealership for future purchases! More

by sandmforce
Recommend Dealer
Yes
Employees Worked With
Sylvia Sanchez, Jerry and Brent
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Dec 24, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thanks for sharing about your experience with Phil Long Hyundai of Chapel Hills. We appreciate your business and hope to see you again soon!

December 23, 2025

I will never go to another dealership for a vehicle! I became a forever customer in 2018. Every car salesman I've dealt with has gone above and beyond to get me a vehicle that met all of my wants and ne More

by MEGAN.HICKEY1822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Raines, Brett, Virginia Douglas,
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Dec 23, 2025 -

Phil Long Hyundai of Chapel Hills responded

Thank you Megan so much for your kind words and continued loyalty over the years! We are absolutely thrilled to hear that you've had such positive experiences with us since 2018, and that we've been able to meet your vehicle needs each time. It's wonderful to know that you’ve found the perfect fit every time and that your husband is now a fan too! 😊 Our team strives to provide the best service possible, and it's so rewarding to hear that everyone from our sales team to the service department has made you feel cared for. We truly appreciate your trust in us, and we look forward to serving you for many more years to come. Thank you for being a part of our dealership family! Nadine Bateman BDC Manager 719-867-6721 nbateman@phillong.com

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