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Phil Long Hyundai of Chapel Hills

Colorado Springs, CO

Overview
Reviews
Vehicles
4.5
535 Reviews
Welcome to Phil Long Hyundai Of Chapel Hills Customers for Life It is my deepest desire to ensure that I communicate to all potential customers with whom this store works with that they know we are committed to quality service after the sale. I strive with my team to prove that we are worthy of your continued business. I have hired and trained this team personally; they know my expectations, as I know yours. Does what they say they’ll do, honors their word, and deliver what they promise. Our customers are our neighbors, family, friends and deserve our best efforts and our commitment to excellence in sales and service. A Customer for Life is not a slogan, It’s what we strive to achieve everyday and it is my promise and commitment to every person with whom we have been honored to serve. My hope is that you will give us a “test drive” to prove to you that we mean what we say. See you soon, Dan Jonuska General Manager Phil Long Hyundai of Chapel Hills, LLC. P.S. did I mention that we’ve been awarded #1 Customer Service Satisfaction for 24 straight quarters?
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1540 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 535 reviews

February 08, 2026

Everyone worked well with us, getting us a tremendous deal. This is our seventh car purchased at this dealership. The only hitch we had was with the Finance Manager, Q. We left not seeing what we were ge More

by janetlouth
Recommend Dealer
Yes
Employees Worked With
Ayush, Dalton, Nadine, and Brent Hall, Sales Manager.
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February 07, 2026

Friendly chatty but manages time well Great job Liz! ! Thanks for your help. Really hope that's her name. Sorry More

by JDAIGLE7
Recommend Dealer
Yes
Employees Worked With
Liz, I believe
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Feb 07, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for the great review! 😊 No worries at all, you got it right—Liz is awesome! We’re thrilled to hear that she made your experience friendly and efficient. We’ll make sure to pass along your kind words to her! If you ever need anything else, don’t hesitate to reach out. Have a fantastic day! 🌟 Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 07, 2026

Luis is amazing! Always knowledgeable, helpful, and explains everything in detail. Thank you Luis for your help! More

by andersonj1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 07, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind words! We're thrilled to hear that Luis was able to provide you with such a positive experience. He truly goes above and beyond to ensure our customers are well taken care of, and we’ll be sure to pass along your feedback to him. If you need any further assistance, don’t hesitate to reach out. We’re here to help! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 06, 2026

Quick, efficient and friendly I appreciate that they wash my car and have a stocked waiting area More

by CAROLKELLEY1
Recommend Dealer
Yes
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Feb 07, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We're thrilled to hear that you found our service quick, efficient, and friendly. We take pride in providing a comfortable waiting area, and it's great to know you enjoyed it. Plus, we’re glad you liked the car wash! We look forward to seeing you again soon. If there's anything else we can do to improve your experience, feel free to let us know! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 06, 2026

Well organized and efficient Did what they said and in the timeframe promised Thank you More

by HARRISGUY1
Recommend Dealer
Yes
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Feb 06, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us. Our team takes pride in being organized and efficient, and it's great to know we met your expectations. If you ever need anything else, don't hesitate to reach out. Thanks again for your trust and support! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 06, 2026

Easy to schedule. Clear communication. Trusted advisor. Did thorough testing after work complete completed. Great experience More

by PGDORBIN
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
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Feb 06, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for your kind review! We’re thrilled to hear that you had such a positive experience with us. Clear communication and thorough follow-up are top priorities, so it’s great to know we hit the mark. If you ever need anything else or have questions down the line, don’t hesitate to reach out! We look forward to serving you again. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 05, 2026

Rude and disrespectful She said I won't be suggested the needed services again Because when I came for last service they didn't do anything and this time they charged me $490 for something I came before, wh More

by USWAHARSHAD1
Recommend Dealer
No
Employees Worked With
Liz ball
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February 04, 2026

Service was fine and done in a timely manner, however the upselling for additional services was ridiculous for a car with 39,000 miles on it. More

by bsobota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 05, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your feedback. We’re glad to hear that your service was completed in a timely manner. We do apologize if the recommended services felt excessive—our team’s goal is to provide suggestions based on manufacturer guidelines and the overall condition of the vehicle, never to pressure our guests. Your comments have been shared with our service leadership team so we can continue to improve how we communicate recommendations. We truly appreciate your business and hope to serve you again in the future. Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 02, 2026

Friendly service team. They got me started right on time with my scheduled appointment, and directed me the lounge area where I waited for an hour to have my 15,000-mile s More

by MJLEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Feb 02, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you for taking the time to share your experience! We’re happy to hear our team got you checked in on time and made your wait comfortable while your 15,000-mile service was completed. Providing efficient and friendly service is always our goal, and we truly appreciate your kind words. We look forward to assisting you again on your next visit! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

February 02, 2026

Luis always takes care of me. He is friendly, provides GREAT customer service and should be recognized for the true asset he is. He is knowledgeable and greets me by name each tim More

by HSOSSIN16
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Report | Print
Feb 03, 2026 -

Phil Long Hyundai of Chapel Hills responded

Thank you so much for the kind words! We're thrilled to hear that Luis has consistently provided you with exceptional service. He truly is an asset to our team, and we’ll be sure to pass along your recognition to him. We appreciate your continued trust in us and look forward to working with you again soon! Nadine Bateman 719-867-6721 BDC Manager nbateman@phillong.com

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