Phil Long Ford of Motor City

Recently purchased the 2021 Ford Bronco Sport Limited Edition, from preorder to financing to driving off the lot, it was an amazingly easy experience. Thank you to Stephan (sales) and Dan (finance) for Edition, from preorder to financing to driving off the lot, it was an amazingly easy experience. Thank you to Stephan (sales) and Dan (finance) for helping us with this purchase. Stephan spent a lot of time reviewing the electronic portion and connecting our phones. He even called us a few days later to see if we had any questions or concerns, and then (again for the 4th time) walked me thru the process of using my phone to access the navigation system. (very patient). Thank you Phil Long Ford, you have an amazing team. More

I had very specific ideas about the car I wanted. Jon Baker was very helpful in finding my car and explaining the new features to me. I love this car! I had only three colors that were acceptable to me, Baker was very helpful in finding my car and explaining the new features to me. I love this car! I had only three colors that were acceptable to me, and I wanted a fully loaded car. Jon kept at it until he found exactly what I wanted. So far I am extremely happy with this car. The redesign has made all the difference in the world in the Escape. I didn’t want to go up in size from this class, but I needed a little more room. This new Escape is perfect. More

Eric Haynes made buying a certified used truck fast,fun and easy. We told him what we needed in a used truck and he emailed us a choice of approximately ten vechiles. We told him which one we thought best and easy. We told him what we needed in a used truck and he emailed us a choice of approximately ten vechiles. We told him which one we thought best meet our needs and he had it ready for a test drive the next day. We drove it, purchased and drove away. More

Beware of the Phil Long Motor City Service department! It took them 42 days to return my new ‘20 Raptor. I took my Raptor with 4,500 miles to the Motor City service department due to a service engine light w took them 42 days to return my new ‘20 Raptor. I took my Raptor with 4,500 miles to the Motor City service department due to a service engine light with an engine stutter. More

Keith Brooks is an amazing salesman he made buying a painless experience, with a no pressure can do attitude. Will buy our next car from him. painless experience, with a no pressure can do attitude. Will buy our next car from him. More

Have I told you how much I Love my new Lincoln?! And how easy the Phil Long team made my buying experience?! I truly do! easy the Phil Long team made my buying experience?! I truly do! More

My wife and I were shopping at Phil Long Ford of Motor City for a New FORD pick up truck, having had years of bad experiences with used vehicles, break down after break down and unaffordable and costly re City for a New FORD pick up truck, having had years of bad experiences with used vehicles, break down after break down and unaffordable and costly repairs. While there to test drive a new Ford F150, Phil Long representative ANDY HERRERA after hearing of our concerns and understanding our needs introduced us for the first time to the option of a Certified Pre-Owned vehicle. He was very patient with us and answered all of our questions perfectly and was diligent in meeting our needs and calming fears we had of buying a used vehicle. We ended up purchasing a Certified Pre-Owned FORD F150 with low mileage and are confident in our purchase with the FORD Warranties that back our purchase. Thank you Andy, we are grateful to have met you and for all of your help. May the LORD our GOD, whom you and we alike serve, by, in and through our LORD Jesus Christ of Nazareth, Bless, Keep, Uphold, Strengthen and Guide you and your family in all you do as you Continue to Seek First HIS Kingdom and Righteousness and Surrender ALL to HIM Alone. Continue to GROW in the Grace, Mercy, and Truth of the Kingdom of the GOD of Abraham, the GOD of Isaac and the GOD of Jacob. Frank & Annie More

Really read these reviews before you buy a car here. This is a terrible establishment that will keep you for hours to wear you down and then not follow through on contracts that both parties have signed. The is a terrible establishment that will keep you for hours to wear you down and then not follow through on contracts that both parties have signed. They were supposed to repair a couple of things on our Crosstrek per our signed agreement to purchase the car. We have called and tried dealing with getting an appointment for months now and after several conversations trying to get an appointment they are now claiming they don't have to follow through because the company has split from their financial department. We also told them we did not want extra packages as part of the deal, such as their VIP booklet of repairs that they don't honor, but they snuck them into our contract. After we realized this we went in to sign the paperwork to cancel those extras and they told us the office our loan was through would get a check for our money back and then never did it. So now we are paying $6000 more on packages we didn't want and they will not return our phone calls. Jeremy Ellingwood was the specific finance guy who avoids our phone calls. Even after giving us his "personal" phone number. They are all scam artists. I hope this review keeps at least some people away from this place. They do not honor their contracts! More