Phil Long Ford of Motor City

Great purchase process resulted in paying a good price for a beautiful new F150. Luckily they had what I was looking for in stock for a beautiful new F150. Luckily they had what I was looking for in stock More

Mark Britland was my service manager for my repair to fix the suspension and steering stabilizer. What a great guy! Not only did he track (every day) the status of a long-awaited repair part, he regula the suspension and steering stabilizer. What a great guy! Not only did he track (every day) the status of a long-awaited repair part, he regularly called me with updates to let me know he hadn't forgotten me. As soon as the part arrived, he called me immediately and got me in as soon as I was able to be there. He also gave me some great safety suggestions to help until the part was available. My truck, even though it is a 2019 model, drives like a brand-new truck again! I live in Monument, and even though driving to the Motor City location adds 40 minutes to my round-trip, I will always sacrifice my time to work with an outstanding professional like Mark Britland! More

I ordered a Mach-E online which is newer and rarer. Leah, my salesperson, was very knowledgeable of these cars. She was also very cheerful and let me test drive even though the sale wasn't going to hap Leah, my salesperson, was very knowledgeable of these cars. She was also very cheerful and let me test drive even though the sale wasn't going to happen for 4 months. When the time came to make the transaction, she was very helpful and straight-forward. I was a great experience. BTW, when the car arrived, it had some over-spray on it from the factory or transit. They let me know and fixed it. When I got it, I couldn't see where it was. No hassle and they cared that I got my car and that I was happy with it. More

bought a transit 250 from phil long ford. highly recommended! Smooth as glass. Super quick closing. highly recommended! Smooth as glass. Super quick closing. More

We worked with this dealership on a commercial order and felt like we were continuously strung along. Instead of our rep calling or emailing us with updates, we were the ones reaching out trying to figure o felt like we were continuously strung along. Instead of our rep calling or emailing us with updates, we were the ones reaching out trying to figure out why things were delayed. They frequently said their systems were insufficient at providing up to date info and yet wouldn't think outside the box to help us out. I actually ended up making a contact at the ford plant myself after they told me there was no way I'd get through... She was more helpful than our local dealers. Overall, the commercial department was OK, but definitely won't go the extra mile to help you out. More

Dealership employees are patient, knowledgeable, and helpful. Was relaxing and fun testing and picking out car. helpful. Was relaxing and fun testing and picking out car. More

THEY GOT MY CAR IN AND OUT IN A TIMELY MANNER. AND THE PRICING FOR WHAT THEY DID WAS VERY COMPETITIVE. ALL OF THE STAFF WAS VERY HELPFULL AND MADE SURE I WAS TAKEN CARE OF. AND THE PRICING FOR WHAT THEY DID WAS VERY COMPETITIVE. ALL OF THE STAFF WAS VERY HELPFULL AND MADE SURE I WAS TAKEN CARE OF. More

Chris was perfect, easy and a pleasure to work with! We will be back for all future Purchases. We will be back for all future Purchases. More

The ordering process was no hassle and I have purchased 4 vehicles at this dealership without issue it is a pleasure working with Mike vehicles at this dealership without issue it is a pleasure working with Mike More

Beware. They use bate adds with vehicles they don’t even have to get your info and then try to sell you something else. Won’t waste a second more of my tim They use bate adds with vehicles they don’t even have to get your info and then try to sell you something else. Won’t waste a second more of my time. Shady as xxxx. More