Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Long Ford of Denver
Denver, CO
2,198 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,198 reviews
February 14, 2023
Thank you to Ash Behrouzi for helping me order and receive my Bronco! It was a long process because of shortages and demand nationwide, but that was not Phil Long's fault. I came to Phil Long after ha receive my Bronco! It was a long process because of shortages and demand nationwide, but that was not Phil Long's fault. I came to Phil Long after having a bad experience at another dealership. Ash was always responsive and friendly. Walter was helpful with confirming my order (3 times over 2.5 years!). And Patrick was very professional during the purchase. I'm glad I chose Phil Long Ford of Denver. Thanks Ash, Walter, and Patrick! More
by Leslie J.
February 10, 2023
Ash was so helpful to my friend who just wanted to buy a car and drive home. We were out in less than an hour! Just amazing! car and drive home. We were out in less than an hour! Just amazing! More
by Tlog.53
Employees Worked With
February 10, 2023
My grandma came in and wanted to a new car after getting in a car crash. The person who helped us ,Ash, was very helpful and she was able to get the car she wanted quick and easy. in a car crash. The person who helped us ,Ash, was very helpful and she was able to get the car she wanted quick and easy. More
by Kaleaht
Employees Worked With
February 09, 2023
Phil Long has taken care of my vehicles for the last 11 years. Always feel like they have done a great job and compared to my friends I have way fewer problems with he exact same vehicle. I believe it is years. Always feel like they have done a great job and compared to my friends I have way fewer problems with he exact same vehicle. I believe it is cause Phil Long does a great job and a dealer might charge a little more but you get what yo pay for. A great company to work with with quality people. More
by Smartbiz
February 08, 2023
Ash was extremely friendly and professional. He made my truck purchase smooth and easy. I highly recommend other car buyers to utilize his services. He does outstanding work. He made my truck purchase smooth and easy. I highly recommend other car buyers to utilize his services. He does outstanding work. More
by K-Murk
Employees Worked With
January 30, 2023
Sold a car to Walter. Great experience from beginning to end. Nice to be able to say that about a dealer. Great experience from beginning to end. Nice to be able to say that about a dealer. More
by epaul987
Employees Worked With
January 26, 2023
They were very helpful, the service advisor Gary and the technician explained everything to us. technician explained everything to us. More
by Pat
December 23, 2022
Ash was great. he made the car buying experience an enjoyable event. Two thumbs up. he made the car buying experience an enjoyable event. Two thumbs up. More
by Etmom
Employees Worked With
December 23, 2022
Super fast and easy process. We highly recommend working with Ash Behrouzi. He was super helpful. We highly recommend working with Ash Behrouzi. He was super helpful. More
by RTF150
Employees Worked With
December 21, 2022
I recently purchased a 2022 F-150 from Phil Long Ford. It was not a good experience. One problem was that the sales person I was dealing with, Ed Lussier, tried to mislead me concerning a $300 price red It was not a good experience. One problem was that the sales person I was dealing with, Ed Lussier, tried to mislead me concerning a $300 price reduction from Ford (due to a change in the seats that were placed in the truck) and pocket that $300 for himself. Fortunately I noticed what Mr. Lussier was trying to do and called him out on it. This kind of behavior is "old school" car sales BS and is really disappointing. I just expect more honesty and integrity in business dealings - even in the auto business. Another issue concerned a $500 incentive available to First Responders Despite being a First Responder, Phil Long Ford declined to honor the incentive, saying that it was not available to me. I contacted Ford's Customer Service about this and learned that the First Responder incentive is provided at the discretion of the dealership and is not a Ford incentive, per se. When I discussed this later with Robert McMann, General Manager of Phil Long Ford, he argued that I had received all the applicable incentives that were available at the time I ordered the truck. It was never adequately explained why the First Responder incentive was not also applicable since I was a First Responder at the time that I ordered the vehicle. If you are a First Responder, this is something to look out for. Mr. McMann had no comment on Mr. Lussier's attempt to collect the $300 for himself due to the change in the seats put into the truck. Overall, I found this experience pretty unsatisfactory, hence the one star rating. It was considerable poorer and less straightforward than other vehicle purchases I have made. More
by Colorado F-150 Purchaser
