Phil Long Ford of Denver

Car condition Everything went great except, you did not take all the stickers off the car and the CD does not work and you could not do anything about it. I was not Everything went great except, you did not take all the stickers off the car and the CD does not work and you could not do anything about it. I was not given anything to get a Emissions test which the dealer is suppose to pay for it. Diana was great at her job. I would recommend you to people and ask those whoI send over to make sure you do everything for them, that you did not do for me. More

Great experience and great deal My salesman, Troy Hines, spent a lot of time with my wife and I making sure we had exactly what we needed. He was courteous, friendly and helped us al My salesman, Troy Hines, spent a lot of time with my wife and I making sure we had exactly what we needed. He was courteous, friendly and helped us all along. Then we met the sales manager, Tony Upton, who was also incredibly friendly and just kept making a better and better deal. We couldn't believe the price we ended up and the lease cost, he offered. What a great service. They even helped to move all the stuff from our old truck into the new one, including the bed tool box. We love Phil Long Ford and they have earned our business. More

Thank you for good service. Salesman Joe Johnson of Phil Long Ford was very easy to work with. He listened to my comments and made informed suggestions to see us both arrive at Salesman Joe Johnson of Phil Long Ford was very easy to work with. He listened to my comments and made informed suggestions to see us both arrive at the vehicle that would meet my needs. I highly recommend this dealership and Joe for your Ford needs. More

Wonderful Experience We worked with Joe Johnson at Phil Long and our experience was nothing short of amazing. From answering all of our questions, to helping us on our We worked with Joe Johnson at Phil Long and our experience was nothing short of amazing. From answering all of our questions, to helping us on our trade-in, and the financing process, we loved the experience through and through. We have recommended Joe Johnson to all of our friends. He was the first sales person we have worked with who didn't pressure us, who was genuine, caring, and who wanted for us to get the truck that was right for us. Simply put, Joe Johnson and Phil Long are going to be our lifetime partners in all of our future purchases! More

Easy to talk to I worked with Andy Olson who was very easy to work with, very educated on all the vehicles, and very open to exploring options for me including a trad I worked with Andy Olson who was very easy to work with, very educated on all the vehicles, and very open to exploring options for me including a trade in value. All of the Phil Long folks treated me very well and I never felt like there was a hard sell going on. They really try to find a value for the customer.....I really appreciated that effort. Top marks from me.... More

Painless I have bought several new vehicles from dealerships and this by far was my best experience. I worked with salesman David Swales and I highly recommend I have bought several new vehicles from dealerships and this by far was my best experience. I worked with salesman David Swales and I highly recommend visiting Phil Long Ford if you are interested in buying a new Ford. From sales to management and finally financing, I was impressed which is hard to do. I will be a repeat customer in the future. More

Blind sided I went in looking to trade my truck for a more fuel efficient vehicle. When I arrived at Phil Long of Denver, I knew what car I was looking to purchas I went in looking to trade my truck for a more fuel efficient vehicle. When I arrived at Phil Long of Denver, I knew what car I was looking to purchase. When I showed up, I walked around for a good 10 minutes and no one said anything to me. Finally Joe asked me, if I needed help, so I started dealing with Joe. He told me that the trade value was going to be 3K less then what I owed (I owed 26K, they only gave 23K and I saw them sell my car the next day for 32K. RIP OFF ARTIST!). I kinda realized that a trade wasn't going to give what I wanted for it, but figured I can cover that on the purchase price. I jump into a 2011 white Dodge Journey, the engine sounded funny when I test drove it but Joe ensured me that it was ok. He told me that they did a full inspection on the car and it's in good condition. I also noticed a dent in the side of the vehicle. After i asked him about the dent, he told me that it was going to get worse if they tried to fix it. I have had this vehicle for three 5 months and I put 6K miles on it (it already had 75K for a 2011). I have had to do a complete brake job because my shocks where going out, I had to change my shocks, and now I am dealing with my viscous coupling. I got the aftermarket warranty to make sure I don't have to deal with the payment of fixing these types of things. However the after market company Phil Long of Denver uses, is by far the worst company to deal with. Just to get my viscous coupling covered, they told me that they didn't believe the mechanic that I used and made an inspector come out and check it out. The inspector didn't even know what the problem was. Now my car is not driving right and I was told by the warranty company, that I needed to take my car to a dodge dealership to get it fixed. This was after I haven't been able to use my car for three days waiting on this inspector. DO NOT GO TO PHIL LONG OF DENVER!!! There are better dealership that won't blind side you with a crappy car just to make a dollar. More

Purchased a F 250 super duty 6-1-15 Very high recommendations for Phil Long, Dave Sloan was instrumental in finding us the options, color etc of vehicle we wanted. Dave is a real pro, ha Very high recommendations for Phil Long, Dave Sloan was instrumental in finding us the options, color etc of vehicle we wanted. Dave is a real pro, happy to do business with him. Me and my wife are happy campers, if I could put a smiley face right here I would. Respectfully More

So Far So Good Bought a 2015 f150 using TrueCar which matched me up with Any Olsen from Phil Long. The car buying process was smooth, bought the vehicle for what I t Bought a 2015 f150 using TrueCar which matched me up with Any Olsen from Phil Long. The car buying process was smooth, bought the vehicle for what I think is a good price, and was able to trade in my current vehicle. After spending 3 hours at another dealer just to get a price, I told myself I would not step into another dealer without having the deal mostly worked out. Andy and I communicated back and forth via email and text messaging which is my preferred method of communication as I spend all day on the phone at work negotiating, and the last thing I want to do is spend more time on the phone. I commend Andy for working with me over text and email, which might be frustrating to other salesmen. Everyone at the dealership was pleasant, offering me help, water or popcorn. I was in and out in probably 2-2.5hours all said and done, which is pretty fast. A couple of days after purchase, someone from Phil Long called and offered a free class to learn how to use my new "Ford Sync" system, which I thought was pretty cool, like how Apple offers free classes on how to use your new Mac. Phil Long also provided 30k miles of free oil changes which I plan on taking advantage of, so I hope the great service continues as I put more miles on the truck. The only small critique I have is that I financed through Ford Financial, and no one during the buying process explained when my first payment would be due, and how to set it up, so I will have to contact Phil Long to make sure I don't miss my first payment. More

Making it count! We had a great experience with our car buying! Andy Olson is the best always ask for him. He does a great job for you even after the sale! We had a great experience with our car buying! Andy Olson is the best always ask for him. He does a great job for you even after the sale! More