Phil Long Ford of Denver

Great purchase & service Bought our 14 Explorer at Phil Long 2 years ago. We live out of town, but the dealership is very close to family in the area so it works out to be re Bought our 14 Explorer at Phil Long 2 years ago. We live out of town, but the dealership is very close to family in the area so it works out to be really convenient. The purchase process was very simple and low pressure. The vehicle came with service coupons for the QuickLane service department. Just pull up and get the oil changed or swap out my winter/summer tires. Things are always busy there, but they get you in and out in about an hour most times. Comfortable waiting room and great staff. More

Raquel, best in business Raquel is the best sales person I have ever dealt with in our car buying experiences. She listens to your needs and limits and delivered with profess Raquel is the best sales person I have ever dealt with in our car buying experiences. She listens to your needs and limits and delivered with professionalism and on budget. Unheard of, low pressure sales and exactly what you want. She is our rep for as long as she is in this business. More

New LIFE LONG CUSTOMER!!!!!!!!! Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to the Phil Long Ford had customer service so amazing that I have determined I will forever be a customer of theirs. When I took my 06 Jeep Commander to them to see what they could do; i asked to drive a Ford ST. They didn't Hard Sell or Soft Sell me on anything. They just said try this and if you don't like it then that's okay. They would rather me be happy with the car i got, rather than make a quick buck. They actually cared!!! Their pricing was so amazing i was in shock. I only pay $100 more than i did and i have BUMPER 2 BUMPER coverage for 7yrs and GAP insurance throw in complimentary!!! I have never in my life had such amazing customer service in my life when dealing with automobiles than the customer service Steve Rost and his salesmen provided for me. I didn't think it was real because usually car salesmen aren't that amazing...but Steve and his team blew me away. I can honestly say i'll NEVER by anything other than Ford AGAIN...and I'll NEVER buy anywhere else than Phil Long Ford Denver...unless I move to like Russia or Antartica or something... More

10,000 service Gary Warne let me know that Thoroughbred Ford in Kansas City Missouri, charged me for my 5000 oil change even though I had Ford's extended warrantee. Gary Warne let me know that Thoroughbred Ford in Kansas City Missouri, charged me for my 5000 oil change even though I had Ford's extended warrantee. I appreciate having an honest dealership in Denver. Very disappointed with Thoroughbred Ford in Kansas City for charging me for the 5000 oil change. More

Oil change and brakes Great job on brakes. Came in for an oil change but knew I might need brakes. They got both done in about an hour! Very timely service. Great job on brakes. Came in for an oil change but knew I might need brakes. They got both done in about an hour! Very timely service. More

My experience. Ralph was great and tried very hard to show me the options available including test drives. There was a very impressive selection of trucks available Ralph was great and tried very hard to show me the options available including test drives. There was a very impressive selection of trucks available. More

No problems. Quick and efficient oil change. Set up an appointment for a recall and another recall was found. Never received a notice, but it showed up on the computer. Now both problems will b Set up an appointment for a recall and another recall was found. Never received a notice, but it showed up on the computer. Now both problems will be fixed. More

Best purchase and trade in experience. A salesman played games with me at first, promising $4000 more on my trade than he offered after wasting my time for hours. However, once I involved A salesman played games with me at first, promising $4000 more on my trade than he offered after wasting my time for hours. However, once I involved the general manager, he made it right and everything went great. I just had the one bad-apple salesman who is no longer there. I got a fantastic deal and great post purchase follow up. I moved several states away but would still consider buying from Phil Long Ford of Denver. More

Life Time Customer This is the 4th vehicle I've purchased from Phil Long Ford and as usual the customer service from beginning to end of the process was outstanding. Pr This is the 4th vehicle I've purchased from Phil Long Ford and as usual the customer service from beginning to end of the process was outstanding. Professional/truthful Sales Reps and Finance Staff, clean friendly atmosphere, and the inventory selection to fit my needs was again, outstanding. I will always buy my vehicles from Phil Long Ford and recommend my family members there as well as I have 2 teenage daughters who will begin their transportation needs soon. Phil Long Fords my dealership for life... More

Awesome Dwayne was on top of things. He had a car waiting for me when it was going to take more time to get my car fixed. He was great to work with. Dwayne was on top of things. He had a car waiting for me when it was going to take more time to get my car fixed. He was great to work with. More