Phil Long Ford of Denver

Tire replacement Tire was preordered and waiting for me on my appointment date and time. In and out in less than a half hour. The guys were great to work with. Tire was preordered and waiting for me on my appointment date and time. In and out in less than a half hour. The guys were great to work with. More

Above and Beyond I've been buying from dealerships since 1991. I've never had an experience as favorable as this one, and I've had some good ones. Chai was nothing les I've been buying from dealerships since 1991. I've never had an experience as favorable as this one, and I've had some good ones. Chai was nothing less than amazing, and went way above and beyond the call to help me. I left my old veh. over night to drive the new one home. When I went back to get it (after a 2 hr. bus ride) I realized I had the wrong set of keys. Chai saw to it I had a loaner to drive back so I didn't have to take a bus again. I didn't ask. He offered on his own. Now THAT is customer service! More

Spectacular Great price, excellent and timely closing and friendly people. I was greeted immediately with a friendly smile, the price was as agreed without any ha Great price, excellent and timely closing and friendly people. I was greeted immediately with a friendly smile, the price was as agreed without any hassles. More

Customer Service Don Heck is great, he truly deals with customers very well and aims to please. He exceeds and goes beyond customer service. I feel very comfortable wi Don Heck is great, he truly deals with customers very well and aims to please. He exceeds and goes beyond customer service. I feel very comfortable with Don, where I do not with most people More

Very friendly and transparent They were very friendly and helpful for a first-time buyer. I felt they were very transparent about all steps of the process, and they truly cared abo They were very friendly and helpful for a first-time buyer. I felt they were very transparent about all steps of the process, and they truly cared about getting me into a car I'd enjoy. I'm very satisfied with the service received. More

Thank You All! The folks at Phil Long of Denver went above and beyond my expectations in assisting me with a recall on my F150. I would like to personally thank Kev The folks at Phil Long of Denver went above and beyond my expectations in assisting me with a recall on my F150. I would like to personally thank Kevin Shaughnessy, Steve Martindale, Dwayne Calloway, Walter Petty and Karrie Dallas along with the rest of the service department for doing all they could to help! In addition, Bryan Adams was very helpful in assisting me with a tail light that I needed to track down! More

Great experience Juan was absolutely fantastic to deal with!! He did all the work while we watched the games!! Knowledgeable, thorough and perceptive. Steve Rost was a Juan was absolutely fantastic to deal with!! He did all the work while we watched the games!! Knowledgeable, thorough and perceptive. Steve Rost was a huge help & great to deal with. More

Purchase new vehicle Thank you for your help with purchasing a new car. This is my 3rd car purchased through Phil Long Ford and I will continue to purchase vehicles throu Thank you for your help with purchasing a new car. This is my 3rd car purchased through Phil Long Ford and I will continue to purchase vehicles through this dealership and recommend to others. More

Great, easy experience Using the Costco program was the easiest way to buy a car (a greater Costco discount would be nice). The numbers were straightforward, no negotiating Using the Costco program was the easiest way to buy a car (a greater Costco discount would be nice). The numbers were straightforward, no negotiating needed. Our sales person, Rick Fair, made the process super smooth and easy. Vadim Reznik made the finance process clear and it went smoothly. Dare I say the whole process was fun! More

Excellent sales We went in on Saturday to purchase our new vehicle. We made an appointment with Radcliffe Mitchell, he was excellent!!!!! He was super knowledgeable, We went in on Saturday to purchase our new vehicle. We made an appointment with Radcliffe Mitchell, he was excellent!!!!! He was super knowledgeable, he never hesitates to answer any of our millions of questions, and he was patient with us!!!! If I had to do it all over again I would definitely pick Radcliffe again!!!! More