Phil Long Ford of Denver

Very good truck buying eperience at Phil Long Ford Littleton I had been looking at trucks for several months on the internet and saw a used F350 that looked good to me. Nameer Mikhail was the sales person that I had been looking at trucks for several months on the internet and saw a used F350 that looked good to me. Nameer Mikhail was the sales person that helped me. He asked what I would be using the truck for and patiently showed me used trucks that were available. Nameer also told me about the rabates available on new 2016 trucks, the F150, that definitely suited my minimal towing needs compared to the F350 or F250. His patience with my questions and his knowledge of the trucks was fantastic and helped me decide to purchase the 2016 F150. I can honestly say I have no regrets regarding the purchase and am very satisfied with the truck. Nameer was great! More

Vehicle delivery was wrong, Coolant leak under 1000 miles Low ratings... some of it is on Phil Long some on Ford. Phil Long got the delivery wrong, couldn't read the sticker on what the ~$60k truck should ha Low ratings... some of it is on Phil Long some on Ford. Phil Long got the delivery wrong, couldn't read the sticker on what the ~$60k truck should have on it, this is on Phil Long. Coolant leak off of the turbo started at 350 miles that is on Ford. Brought the F150 Lariat in for service and they were the most organized of my experience. Had a loaner which was great. Truck was out of service for 6 days to put on the tonneau cover not installed for delivery and fix the coolant leak. I went to pick the truck up, and I thought they might wash it for me but they didn't. I asked two service reps for a discount on some parts given my bad experience as some good will, they said it wouldn't be a problem. Went to the parts counter; they tried to help but were very non-committal to a parts discount given the complete hassle I had. I am supposed to get a call back. It is like my time was not worth anything. Suggest customers keep their expectations low or go to another dealer for sales, service and parts! More

misleading I was sent a letter from Dianne the letter stated she could help people with bankruptcy, even if you've just filed. Not true!! Just another hit on my I was sent a letter from Dianne the letter stated she could help people with bankruptcy, even if you've just filed. Not true!! Just another hit on my credit!! Your letter you sent should of read Some people not all!! And now I have realized that they are selling my info to pay here buy here lots!!! xxxxxxx More

Dustin listened to me My very used vehicle had just died and I went to Phil Long Ford knowing what my requirements for a new vehicle were and exactly what my budget was. I My very used vehicle had just died and I went to Phil Long Ford knowing what my requirements for a new vehicle were and exactly what my budget was. I wanted to trade in my used vehicle, pay a very specific amount in cash, and be out-the-door owning a vehicle. I feel very fortunate to have encountered Dustin. I told him exactly what my intentions were and what my budget was. We went around the lot looking at used vehicles. If there was something I was interested in that was out of the budget I had related to him, he told me, he didn't stand there trying to sell me something I'd already told him that I didn't want or couldn't afford. I drove off the lot that Saturday with a car that I love, fully paid for with cash and my trade-in. Working with Dustin was not only painless, but enjoyable. I recommend him to everyone and definitely intend to buy my next vehicle from him! More

5000 mile service First come first served. Waiting room was full and I thought it would be a long wait. Only took about an hour for service and tire rotation First come first served. Waiting room was full and I thought it would be a long wait. Only took about an hour for service and tire rotation More

purchased a Ford focus you guys made it so easy and I will be back for future purchases. We were able to negotiate pricing before we came to see the vehicle. you guys made it so easy and I will be back for future purchases. We were able to negotiate pricing before we came to see the vehicle. More

Very easy great experience I was in contact with Diana W via email . She made it very easy to just drop by when it worked for me . After meeting about my needs she helped I was in contact with Diana W via email . She made it very easy to just drop by when it worked for me . After meeting about my needs she helped me locate the perfect vehicle quickly .I had done allot of homework prior and I knew what I wanted and she knew my needs and budget . I didn't feel the need to hassle and hassle over price to much as I had priced shopped 2 very certain vehicle models for over a month and found the internet asking price in line and fair .I arrived @ dealership at noon and left in the vehicle what seemed short 2.5 hours later . This is the second vehicle I have purchased @ PhilLong ,The past several years I have used a local auto broker for several purchases for myself and family but after my experiance yesterday with Diana Patrick and Paul - I will always just come to Phil Long More

Very positive experience. I never like having to bring a vehicle in for service. Having said that, I would recommend Phil Long Ford. I purchased a new F150 Ford pickup in 2012 I never like having to bring a vehicle in for service. Having said that, I would recommend Phil Long Ford. I purchased a new F150 Ford pickup in 2012 from them and this was the first time I needed anything but an oil change. They correctly diagnosed the non-descript sound it was making and fixed it. I have to drive 30 miles to have it serviced here so it is important to me to have it fixed the first time. More

The excellent service we expect! Eric added a safety and an alignment to our oil change at no additional cost. We have visited other Ford dealerships and choose to go out of our way t Eric added a safety and an alignment to our oil change at no additional cost. We have visited other Ford dealerships and choose to go out of our way to visit Phil Long. More

Looking for a used truck Website was fairly clear. It was a big help that they worked with USAA and Bellco to both get me a good price and a good financing deal. Dustin is wor Website was fairly clear. It was a big help that they worked with USAA and Bellco to both get me a good price and a good financing deal. Dustin is working hard to learn about cars, and didn't know a ton about the Chevy I was interested in, but I really appreciated his low-key approach. It might have been nice to test drive another vehicle for comparison, but I didn't ask for that, either. More