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Phil Long Ford of Denver

Denver, CO

4.8
2,198 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,198 reviews

March 19, 2018

Perfect 1st car for teen driver Loved dealing with Tammy. She got my daughter in the perfect 1st car for her. 17 yr old heading to college next year. Confident she has reliable vehic More

by suzieindenver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Cousar
Mar 19, 2018 -

Phil Long Ford of Denver responded

Suzie, Thank your for taking the time to leave this review. I will let Tammy know how happy you and your daughter are happy with the car. Please let me know if you need anything else. Have a wonderful day.

March 19, 2018

First time service at Phil Long Ford Just went in for an oil change, and was most impressed by the quickness of their Quick Lube service. Also with the thorough inspection of the whole ca More

by dla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Liley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Lizarraga
Mar 19, 2018 -

Phil Long Ford of Denver responded

We are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

March 16, 2018

Excellent car purchasing experience! Radcliffe, his manager, and Vadim in finance were very professional. They went above and beyond to make sure all my questions were answered. I'm very More

by johndembiczak
Price
Recommend Dealer
Yes
Employees Worked With
Radcliffe Mitchell, Vadim Reznik
Mar 16, 2018 -

Phil Long Ford of Denver responded

John, Thank you for taking the time to leave this review. I am glad that Radcliff and the team here at Phil Long Ford of Denver were able to assist you in a top notch manner. We hope you enjoy your new car and look forward to working with you in the future. Have a great day.

March 16, 2018

Prices They tell you at check in the oil change is one price, check out they charged more.they should stand by there price on oil changes!!!!!! More

by Biker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to bring this to our attention. . I am sorry for the miscommunication and we are working to correct this issue so this will not happen again. Please give me a call so that we can discuss your visit. My name is Jennifer Spiegle, Consumer Experience Manager. I can be reached at 303-933-5530. I look forward to hearing from you.

March 15, 2018

Tammy is the BEST! My car buying experience could not have been better. Everyone that I dealt with was helpful and courteous, but Tammy and Shawn made the experience pe More

by wmknight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Cousar
Mar 15, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave this awesome review. We are glad that our team mode your purchase experience enjoyable. We hope you enjoy your new truck and look forward to seeing you for your first oil change. Have a great day.

March 14, 2018

Best Ford dealer I've ever felt with! Absolutely love Phil long Ford! Very big place, very professional, very organized, and very fast with their service. This dealership will break their More

by Matt Duran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Warren
Mar 15, 2018 -

Phil Long Ford of Denver responded

Matt, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!

March 13, 2018

felt i was overcharged labor. would not give me a summary. replaced several engine gaskets. labor for breaking down engine to get to gasket is basic charge which i feel was double charged for each gasket. Al More

by fordescape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
jarred Lehahn
Mar 13, 2018 -

Phil Long Ford of Denver responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (303) 933-5530 to discuss this further.

March 13, 2018

Customer service Great customer service with limited amount of time waiting, even when a walk-in. Fast and friendly service always. I appreciate the honesty of the s More

by TRLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2018 -

Phil Long Ford of Denver responded

Hi, thank you so much for your positive comments about Phil Long Ford of Denver! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 08, 2018

Great, great experience !! Phil Long Ford and our salesman, Chai, were SO GOOD to work with !! We were shown exactly what we were looking for , and then a low key, professi More

by MtnMan
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2018 -

Phil Long Ford of Denver responded

Thank you for your business. We strive to provide every customer with the highest level of customer service and I am glad this was evident in your visit. Thank you again for the great review. Have a wonderful day.

March 07, 2018

Best experience ever My salesman, Don Allen was just plain awesome. The finance manager Diane was more knowledgeable than anyone I’ve dealt with. The whole team is super f More

by Chrissyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Allen, Vadim Reznik
Mar 08, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to review our staff. I am glad that we were able to provide you with the high level of service you deserve. We look forward to your future dealings. Have a great day.

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