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Phil Long Ford of Denver

Denver, CO

4.8
2,222 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,222 reviews

December 07, 2018

Recall finally done! It has taken almost a year for parts to come in for the recall but it's done now and we're happy. It was taken care of in a timely fashion along with More

by Denver22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Phil Long Ford of Denver responded

Happy to hear that you were taken care of in a professional and timely manner. Thank you for your business. Have a Great Day!

December 05, 2018

Very happy with the help I was given. This dealership made me feel like I was important and they helped me with my trade in. They made me feel special and helped me get a safe car for my f More

by Sandy035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Cooksey
Dec 06, 2018 -

Phil Long Ford of Denver responded

Sandy, We are glad that we were able to assist you into the car that fit the needs of your family. We are always more than happy to assist should you need anything. Have a Awesome Day!

December 04, 2018

Get what you want! Ask Toby and Sherry to help you get what YOU want! Then let Brad and Patrick figure out the financing. It works really well! I am so happy I went ther More

by Carmie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Steuart, Toby Cooksey
Dec 06, 2018 -

Phil Long Ford of Denver responded

We are so happy that you found our staff to be supportive. We are happy we could help. Have a Wonderful Day!

December 03, 2018

Excellent Service Andy and James were awesome they got me in and out quickly. Excellent service by both. Got a great deal on a beautiful vehicle with air the options I More

by gypsyinma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Kroening
Dec 03, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to review your visit. We are so happy we could be there to help you find that perfect car. Thank you again for the great review. Have a Great Day!

December 03, 2018

Pleasant I think one of Raquel Nieto's best qualities is she answers all questions accurately or finds the answer if she is unsure. She is also very knowledge More

by Eerlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Fuller, Raquel Nieto
Dec 03, 2018 -

Phil Long Ford of Denver responded

Eerlene, We appreciate your kind words. We work hard to ensure every customer is as happy as you were with your experience. Thank you again for the great review. Have a Wonderful Day!

December 03, 2018

Trade in value A bit disappointed with the value of my trade in. Kept my car car and will either sell at a much higher price or donate it. More

by Baylee
Recommend Dealer
Yes
Employees Worked With
Crystal Fuller, Tammy Cousar
Dec 03, 2018 -

Phil Long Ford of Denver responded

Baylee, I am sorry that we were not able to get you what you expected for your trade. We work hard to make sure we give every customer the most we can however, sometimes we fall short of what is expected. Thank you for taking the time to share your feedback. We hope you have an amazing day!

December 03, 2018

F 150 Lariat Took my Ford F 150 in for work on a couple of recalls and for a grinding noise in the front driver’s side hub. Everything up to this point has been g More

by 2016 F 150 Lariat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2018 -

Phil Long Ford of Denver responded

Thank you for taking time to share your experience. We are pleased to hear that Don and service team are working hard to take car of your truck. We hope to get the parts in and the issue resolved quickly.

November 30, 2018

Amazing - Simply the Best What an amazing experience! Toby was fantastic from the start of my process until my departure. I was looking at new Raptors when he pointed out that More

by NM & MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Cooksey
Nov 30, 2018 -

Phil Long Ford of Denver responded

Our goal, is your complete satisfaction and we are so happy Toby and our team delivered that to you during this experience. Thank you for much for your business and for taking the time to leave this great feedback. Should you need anything else we are happy to assist. Have a Great Day!

November 30, 2018

Flexible and helpuf Juan was very down to earth and easy going, which is hard to come by at car dealerships. We test drove our new Ford Edge with the whole family car sea More

by Avsfreak13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Montoya
Nov 30, 2018 -

Phil Long Ford of Denver responded

We are happy to hear that you found Juan and our staff accommodating. Thank you for your business and we certainly look forward to the opportunity to work with you again in the future.

November 30, 2018

Routine oil change and tire rotation I went in for a routine oil change and tire rotation, overall it was good service and the service representative came and updated me initially, it did More

by Larv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the persons name but he did a good job
Nov 30, 2018 -

Phil Long Ford of Denver responded

Happy to hear that your service visit went smoothly and it was completed in a quick and efficient manner. Thank you for your business. We look forward to working with you again.

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