Phil Long Ford of Denver

Great vehicle buying experience We’ve been to many dealerships over the years and bought many vehicles. Phil Long Ford was by far the best vehicle buying experience we’ve had. Everyo We’ve been to many dealerships over the years and bought many vehicles. Phil Long Ford was by far the best vehicle buying experience we’ve had. Everyone we worked with was very kind and helpful. More

Great End to a Challenging Weekend Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to Without going into the gory details; I totaled my car 800 miles from home, found my way back to Denver, and after a glowing referral, I reached out to the team at Phil Long. One call put me at ease, confident I'd be in a reliable vehicle, back on the road. For context, I was not in the market for a car, so had to rely on the expertise of the Phil Long crew to come up with the right fit, at the right price; done & done! More

First experience buying a car This was my first experience buying a car myself after a divorce. They made it simple and stress free. They were great to work with. Raquel and Mark This was my first experience buying a car myself after a divorce. They made it simple and stress free. They were great to work with. Raquel and Mark even delivered the car to my house! Thank you! More

My 1st new car My experience at Phil Long Ford exceeded my expectations. Jim Albrecht called me right away when he saw my request online. We set up an appointment f My experience at Phil Long Ford exceeded my expectations. Jim Albrecht called me right away when he saw my request online. We set up an appointment for a test drive. Unfortunately the day I had set aside to look at new cars was Jim’s day off so he set me up with Brad White. Brad was kind enough to find several different vehicles for me to test drive. He took the time to explain the features in each car which helped with my decision.I chose a 2019 Fiesta and I love it!! John Reis negotiated a great price and I came in the next day to pick up my car. Jim Albrecht handled the paperwork quickly and efficiently and made the buying process easy, he even helped me set up the FordPass app and connect my phone to my car ( I think that was above and beyond his duty as a salesman ). Anthony Williams helped with the final financial paperwork and made it quick and pain free. I thank all the nice people at Phil Long Ford down to the janitors ( the facility was spotless ) I will buy all my cars at Phil Long and will recommend Phil Long to all friends, family and clients More

Warranty and maintenance Was as quick as possible all problems went away. Was able to eat, drink and watch tv while waiting. Could have taken a shuttle but would just had have Was as quick as possible all problems went away. Was able to eat, drink and watch tv while waiting. Could have taken a shuttle but would just had have to return as work was Completed quickly. More

Great experience! My husband and I visited Phil Long Ford in Denver to trade in my old vehicle and purchase a new one. My husband was also looking for a pre-owned truck My husband and I visited Phil Long Ford in Denver to trade in my old vehicle and purchase a new one. My husband was also looking for a pre-owned truck. We worked with Rob Liley and I can say enough about the wonderful customer service we received. He was very knowledgeable and answered all the questions we had. He even bought us lunch! If I could give him 6 stars I would. Patrick in financing was great as well.....friendly and super fast! We are thrilled with our 2 new vehicles and will definitely be recommending Rob at Phil Long Ford to anyone we know in the market for a new vehicle. More

Recall Service The service department managed to fit me in on short notice to match my schedule. The transmission recall service (reprogramming) was done in hal The service department managed to fit me in on short notice to match my schedule. The transmission recall service (reprogramming) was done in half the estimated time and they manage to do an oil change and a general check up on my truck at the same time. Great service, great people. More

Good experience As a person that does not look forward to trading vehicles, with the help of Brad White and Jim Albrecht , I had a good experience. , As a person that does not look forward to trading vehicles, with the help of Brad White and Jim Albrecht , I had a good experience. , More

frustration Morning all, here it is Tuesday morning and I am still waiting for my car to be done. How long does it take to replace a window and detail a car. Morning all, here it is Tuesday morning and I am still waiting for my car to be done. How long does it take to replace a window and detail a car. We bought the car on the 15th of March we were told to come back the next day ( Saturday) and the car would be done. Well we got the run around that day saying you ordered the wrong windshield can we bring the car back another day for us to replace the window and detail the car for you. So my wife brings the car back on 22nd( Friday) and you still have the car. This is the third car I have bought from your dealership in the last five years, and I gotta tell you i've never been more disappointed in a dealership as I am now.It will be hard to recommend you to anyone right now. I am not even sure if I want the car now. I wanted to thank Brad Steuert and John Reis who once they found out of my frustration the car was delivered to us in no time Thanks Doug Younger More

Purchase of 2019 Custom Order Ford Flex SEL The entire process from first meeting with Rob Liley to the delivery of my new Ford Flex went without a hitch. Rob had helped me previously when a fa The entire process from first meeting with Rob Liley to the delivery of my new Ford Flex went without a hitch. Rob had helped me previously when a family member had needed a used car. From that experience with Rob I knew that, should I need another vehicle, he was the one I was going to use. More