Pete Moore Imports

No better car buying experience than with this dealership This dealership has gone above and beyond for my family on more occasions than one when we were looking to buy a car. We do not live in the Pensacola This dealership has gone above and beyond for my family on more occasions than one when we were looking to buy a car. We do not live in the Pensacola area and have been driving 2+ hours to these guys each time we have needed a car for someone in the family, and we will continue to do so. This is not the type of experience where you feel you are getting jerked around or that you are just another sale. They deal with your needs personally and do the absolute best they can to get you into the best car for the best price. They recently helped me into my dream car and I could not be happier with my purchase and how smoothly everything went. Regardless of where I live, Pete Moore VW will always have my business. You could not ask for a better team than these guys. More

Beetle Convertible for Fun in the Sun! I was in the market to trade my Beetle for a Convertible. I want a light colored car because of the intense sun. PeteMoore VW had the perfect match ri I was in the market to trade my Beetle for a Convertible. I want a light colored car because of the intense sun. PeteMoore VW had the perfect match right out in front of the dealership. Kyle Prell was my sales rep and he was very knowledgeable and friendly. I financed through VW Credit which took no time at all because I was already a VW Credit customer. The overall experience was pleasant and I left the store that Memorial Day evening feeling very content. More

Salesman Kyle Prell - Honest, Patient, Thorough My wife and I stopped by Pete Moore VW/Mitsubishi for a quick vehicle maintenance matter, enroute to a "car city" competitor, to finalize the purchase My wife and I stopped by Pete Moore VW/Mitsubishi for a quick vehicle maintenance matter, enroute to a "car city" competitor, to finalize the purchase of a new vehicle which I thought was offered at an iron-clad, can't be beat price. While in the service department, I made a casual inquiry regarding a Mitsubishi Outlander Sport, to Service Manager Richard Lord. Although up to his neck in "alligators" as usual, the ever helpful Mr. Lord pretty much dropped what he was doing to "grease the skids," and put me in touch with salesman Kyle Prell. Mr. Prell spent several hours with us, patiently and thoroughly explaining, comparing, and contrasting, three vehicles, in both the static, and test drive environment. During this process, it became patently obvious that Mr. Prell is a pleasant, genuinely nice individual, who is thoroughly intent on ensuring that his customer is treated right, receives the product that he came for, and at a price that he can afford. No pressure, no "up-sell" tactics, but instead, a sincere desire to help us find the BEST vehicle, that suited OUR unique needs. After we selected a vehicle, and with laser focus, Mr. Prell worked with the New Car Sales Manager, to ensure that our needs and desires were reflected in the final deal. In the end, Mr. Prell was able not only to meet, but to beat, the "car city" deal that I had previously thought was unbeatable. During the entire transaction, Mr. Prell showed himself to be extremely informative, and a consummate professional, possessing a wealth of product knowledge. Exceedingly customer oriented, and a gentleman in the truest sense of the word, Mr. Prell can be relied upon to go above and beyond to ensure the car experience is seamless, stress free, and as pleasant as possible. Without a doubt a distinct pleasure to work with. I would be remiss if I failed to mention Service Manager Richard Lord's kind assistance, in working behind the scenes, setting the stage with the sales team, and facilitating the process. After having owned more than 25 vehicles over the years, Richard Lord stands head and shoulders over any other Service Manager that I've dealt with. The absolute epitome of customer service. More

Love my new Jetta! I had a great experience finding the car I wanted.Mark was very knowledgeable,friendly,patient and wasn't pushy.Mark spent a lot of time explaining al I had a great experience finding the car I wanted.Mark was very knowledgeable,friendly,patient and wasn't pushy.Mark spent a lot of time explaining all of our questions.Due to the fact that we had our talkative 9 year old granddaughter w/us,who asked a lot of questions,I'm surprised Mark held up so well.Aaron in finance was great too.Thank you for all of your help and patience.I love my new Jetta! More

Great Experience I have been buying cars for over 40 years, and by far, this was the best car buying experience I've ever had. I did my research and had decided the Mi I have been buying cars for over 40 years, and by far, this was the best car buying experience I've ever had. I did my research and had decided the Mitsubishi Outlander Sport was the best vehicle for my needs and budget. I visited Pete Moore Mitsubishi and I was lucky enough to be greeted by my sales person Mark Torelli. I knew right away I had the perfect person to help me. He listened to my needs and helped me picked out the perfect vehicle.. He answered all of my questions and gave more insight to the vehicle than I had learned in my research. I met the sales manager Jeff Korel during the process and he couldn't have been more helpful. Then it was time for the financing process. This couldn't have been easier. Thanks to Kim Gilbert in the finance office, she was able to get me better terms than my credit union and made the entire process painless,thank you Kim. Thanks to Mark, Jeff, and Kim I will tell everyone I know not to purchase a new or used vehicle without visiting Pete Moore. More

Would Do It Again They were happy to sell me the car I wanted without trying to upsell. They got right to the bottom line in the price. They were very helpful to my dis They were happy to sell me the car I wanted without trying to upsell. They got right to the bottom line in the price. They were very helpful to my disabled wife. We love our 2016 Jetta More

Redefined the car buying experience. Rick Cribb is an outstanding salesman. I appreciate his demeanor; his focus was on treating the customer the way the customer wanted to be treated. Up Rick Cribb is an outstanding salesman. I appreciate his demeanor; his focus was on treating the customer the way the customer wanted to be treated. Up front and honest, there was no hidden agenda or surprises. Due to Rick’s professionalism and knowledge he made purchasing the fifth Volkswagen I have owned the best experience thus far. In and out in two hours, this is not only a testament to Rick’s abilities but to the systems in place at Pete Moore Volkswagen that make customer satisfaction the highest priority. Thanks Rick! More

Wonderful Experience! Highly recommended! Mark Torelli was so beyond helpful with everything from getting my old car traded in to getting me into a brand new 2016 Jetta tha Highly recommended! Mark Torelli was so beyond helpful with everything from getting my old car traded in to getting me into a brand new 2016 Jetta that I absolutely love! I will definitely be recommending Mark Torelli at Pete Moore to all my friends and family for future vehicles. More

Outstanding Experience Mark Torelli was absolutely wonderful,outstanding experience! Mark Torelli is truly one of a kind, making buying a vehicle a pleasure. We highly recom Mark Torelli was absolutely wonderful,outstanding experience! Mark Torelli is truly one of a kind, making buying a vehicle a pleasure. We highly recommend Mark Torelli More

New Mitzubishi Once I got through the parking xxxx who didn't like the way I parked, things went great. Kyle was so helpful and the transaction was smooth sailing. Once I got through the parking xxxx who didn't like the way I parked, things went great. Kyle was so helpful and the transaction was smooth sailing. I'm really enjoying my new car and would recommend the dealership. More