Pete Moore Imports

Quick/ Walked in not knowing what I wanted in a car/ walked out with exactly what I needed. Service from everybody was great. Also was not a lengthy process. Walked in not knowing what I wanted in a car/ walked out with exactly what I needed. Service from everybody was great. Also was not a lengthy process. Just had to acquire the required information and the process might have taken an hour to an hour and a half and I walked out with the keys a happy customer More

Great overall dealership and salesman! I highly recommend Mark Torelli for a sales person! Top notch approach! Very thorough and prepared he made me feel confident and comfortable with my I highly recommend Mark Torelli for a sales person! Top notch approach! Very thorough and prepared he made me feel confident and comfortable with my purchase. More

Excellent Customer Service Just bought a 2012 GTI and my sales experience was great. I spotted the vehicle online, called and spoke with Leo who helped me over the phone. I wa Just bought a 2012 GTI and my sales experience was great. I spotted the vehicle online, called and spoke with Leo who helped me over the phone. I was happy he was willing to talk prices with me with out the pressure i felt at so many other lots. Overall I enjoy the car but It unfortunately has some minor issues but they are great and our taking care of everything, even loaned me a vehicle until mine is finished. Thanks Leo, Steve, and Mike I appreciate you standing by what you sale and treating people correctly. More

Most Excellent Experience! Alan Brockette was our salesman. Alan went above and beyond to help find what I needed. He was so polite but in no way pushy. He had so much patien Alan Brockette was our salesman. Alan went above and beyond to help find what I needed. He was so polite but in no way pushy. He had so much patience as I was the one going from one car to another. I would recommend Alan to everyone! The transaction was quick and painless! I haven't bought a vehicle since 2001 and was apprehensive but Alan made all the difference in this process. Everyone was great but Alan made the difference in my decision. More

EXCELLENT TREATMENT AND SUPERIOR SERVICE I spotted the Touareg and knew it was just what I had been looking for. I had no idea the transaction would go so smoothly........From the sales pers I spotted the Touareg and knew it was just what I had been looking for. I had no idea the transaction would go so smoothly........From the sales person to the financial professional, I have never had such a quick and thorough business experience...Thanks to all... More

Best Car buying experience ever Great staff. not pushy, very polite and patient and helpful. no typical car sales tactics at all. Best car buying experience in 30 years. only dealer Great staff. not pushy, very polite and patient and helpful. no typical car sales tactics at all. Best car buying experience in 30 years. only dealer id ever give an A+ More

Painless process with a very enjoyable sales team. Buying my new VW was painless. I was able to make the purchase over the phone while I was away for work.Then the day after arriving home I met with Ma Buying my new VW was painless. I was able to make the purchase over the phone while I was away for work.Then the day after arriving home I met with Mark Torelli who helped me finish the paper work (No bate and switch...that was refreshing) and I drove my new car away thirty minutes later. I would recommend Talking to Mark if your looking for a new vehicle but if he's not available the whole group at Pete Moore is a pleasure to work with. Dale Dahms....I'm a real customer More

Great car, great price. I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtim I did not get any hazel on the advertised price. When it came to financing, the dealer checked a number of institutions, and even put in some overtime, to get me financed at a good rate. I would highly recommend this sells team. More

Awesome experience. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. I went on line looking for a Fiat 500 Abarth...We thought that is the car we wanted. Mark Torelli, talked to me several times about when to come. On game day, the car was ready, he was very nice, and we went our test drive....We were super disappointed! : ( So we were talking with him about possible other cars in our price point! He showed us a Turbo Bug they had and encouraged us to test drive it. We did and it was awesome! So we talked price and left to look at other cars. We could not find anything else we like in the price range. Came back and talked price, financing and such. The process was super easy. No getting jerked around. They were clear on the price they could afford, what they could do with my trade in (2004 Passat), gave us a very reasonable trade-in. We felt honored in the process. No games, no waiting around for hours. Just great, clear service! I had been pre-approved for a loan, but they beat USAA by over 2%. Kim Gilbert, was fast, efficient, nice and personable. Danny Freeman, the manager, was clear on what he could offer me, and what he could not. No games.....and no pressure to buy...just what was available, and what was not. After we came back we were driving back home in about 1.5 hours with our new car! We highly recommend Mark Torelli, and Pete Moore VW. More

Service took 3 hours longer then promised. Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check sta Drove 2 cars for 1 hour to get airbag safety recall issue repaired. Made appt at 10:00 am, promised to be ready at noon. Called at 12:30 to check status. Was told tech taking it for test drive after oil change & would call me back. No call back so drove to dealership at 1:30 & was told they hadn't started on the recall issue & it would be another 2 hours. Asked for manager who apologized & said it should have been done but he didn't know why not. I asked for & got the oil change free & told it would be ready by 3 :00 pm. They obviously are overbooking. Very disappointed at such poor customer service. More