Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pete Moore Imports
Pensacola, FL
1,726 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,726 reviews
May 21, 2018
Awesome Cj Jenkins and Jeff Korel are the best thing since sliced bread. I feel honored to be apart of the Volkswagen family thanks to them. Cj Jenkins and Jeff Korel are the best thing since sliced bread. I feel honored to be apart of the Volkswagen family thanks to them. More
by Shantela408
May 17, 2018
FIRST CLASS It is easy to understand why we have purchased seven vehicles from this dealer if you know Rick Cribb (sales) and Mike Kern ( service). These two are It is easy to understand why we have purchased seven vehicles from this dealer if you know Rick Cribb (sales) and Mike Kern ( service). These two are just as good as the ones you see in television advertisements, but seldom see onsite and in person. They are on the summit of this business. If you need a new VW vehicle, Rick is your man. More
by TDI1
Employees Worked With
Other Employees :
Jennifer in Finance., Mike Kern, Rick Cribb
May 15, 2018
Amazing Ernie is absolutely amazing, he was not pushy at all and did everything he can to make everything workout for me and my wife. We came into Pete Moore Ernie is absolutely amazing, he was not pushy at all and did everything he can to make everything workout for me and my wife. We came into Pete Moore with little hopes on getting a new car but he did his best to work with us and was confidence that we won't be walking out without our new car. Ernie also has amazing customer service skill and was absolutely positive the whole time. Jennifer was also amazing and did everything she could as well to get us a good deal for our payments and we appreciate everything that these two have done for us! Amazing experience we literally went from low hope on getting a new car to a phenomenon experience and outcome. Thank you Ernie and Jennifer for everything you have done for us today!! More
by Emily
Employees Worked With
Jennifer , ERNESTO MARTINEZ
May 13, 2018
David is the man!!! David is the reason I bought from Pete moore. Very polite and professional, he did every thing in his power to accommodate what we wanted. He had most David is the reason I bought from Pete moore. Very polite and professional, he did every thing in his power to accommodate what we wanted. He had most of the work done over the phone before we even stepped foot on the property. David is the MAN!!! More
by Tugboat
Employees Worked With
May 12, 2018
I've never had such an easy experience buying a car. Loved the no pressure approach. The salesman listened to what I wanted in a car and showed me exactly what I wanted. Love my new VW. Love the maintena Loved the no pressure approach. The salesman listened to what I wanted in a car and showed me exactly what I wanted. Love my new VW. Love the maintenance plan and the awesome warranty! More
by Jennyt86
May 10, 2018
Horrible service On April the 5th I could not get my car to crank, so I knew a diagnoses was needed. On April 9th 2018 I had my 2010 Volk Wagon CC towed into Pete M On April the 5th I could not get my car to crank, so I knew a diagnoses was needed. On April 9th 2018 I had my 2010 Volk Wagon CC towed into Pete Moore imports. In the past, I had great experiences with Pete Moore sales. I purchased my first car from this store. And many of my family members has done business with Pete Moore dealership as well. However this experience was alot different then before. I called the service center an spoke with a service representative named Codi. Whom explained that it would be a two week wait for a diagnoses on my car. After a week and a half I got a call from Codi. And he explained that the mechanic would have to take a more indept look into my engine and it would cost three-hundred and some odd dollars. I accepted the expense an waited. However a week later I got a call from Codi explaining that something was problematic in my engine. However he didnt know what. And it would cost over five thousand dollars to fix. He explained that he would give me more details after he get the mechanic closer look at engine. After almost 4 weeks of waiting with Pete Moore. An still without a clear diagnoses of what was worng with my vechile. I suggested that replacing the engine would be cheaper then repairing the broke one. An I researched the price for a replacement. Codi explained that he would price it for me. Judging by his tone I clearly got the impression that he didnt want to. Not to my surprise, while listening to voicemail that Codi left me. He explained that it will still be over five-thousand dollars to replace my engine. Because he wouldn't replace the engine unless there is a warranty on it. When I explained in the opening that my family had been long time fans of the Pete Moore dealership, I was serious. My mother had to have a engine replaced at Pete Moore an she did not have to have a warranty. And after speaking with friends that's had major repairs done at Pete Moore. None of them had to have a warranty on there imported vehicles. At this point I could clearly see that Codi an Pete Moore had know interest in my business. So I called Codi Wednesday and explained that I will come in on Saturday 4/28 and make the payment to retrieve my vehicle. Saturday 4/28 I was asked to pay 119.00. without even so much as a diagnoses. After the vehicle was dropped off on Saturday 4/28. I opened the door to my back seat. An discovered my engine dripping in oil on my leather seats. At this point i am livid. This is not the dealership that I use to know. I will not encourage anyone to do business with Pete Moore. And a great deal of people are disappointed in the way I was treated. Shame on Pete Moore for losing it core focus. Which is the customers. It will cost me more money to put my car back together that was scrapped by this dealership. I have pictures of how your service people left my car. Torn up an scrapped. I have now filed a vandalism claims with my insurance companies. The car was left just that bad. More
by astrid
Employees Worked With
Codi
May 06, 2018
Buying my truck Mark and everyone at Pete Moore Imports worked out a transaction that worked for me. I appreciate their efforts to work with me and make my best deal Mark and everyone at Pete Moore Imports worked out a transaction that worked for me. I appreciate their efforts to work with me and make my best deal possible. Thank you for your efforts and the doughnuts.... More
by John
Employees Worked With
May 04, 2018
Great experience at Pete Moore I worked with Kyle for the pourcharge of chevrolet express. I really appreciate the way he kept the Van for a couple of days, for me to return to buy I worked with Kyle for the pourcharge of chevrolet express. I really appreciate the way he kept the Van for a couple of days, for me to return to buy it. He also gave me the best deal on it. I strongly recommend Kyle and Pete More. Thank you again!! Alex More
by alexciao1
April 29, 2018
THANK YOU! Mark helped me pick out the perfect vehicle that met my needs. Great salesman and not pushy at all. He was very nice and I would highly recommend him. Mark helped me pick out the perfect vehicle that met my needs. Great salesman and not pushy at all. He was very nice and I would highly recommend him. He's the best! More
by Mary A.
April 27, 2018
Thank You Kyle Thank you Kyle for your honesty and patience. Maria and I do not have a lot of time, but you hung in there with us. We are both veterans and really ap Thank you Kyle for your honesty and patience. Maria and I do not have a lot of time, but you hung in there with us. We are both veterans and really appreciate you helping out our family. Kyle your knowledge of Pete Moore cars is second to none. You provided us with the information required for us to make our decision. We could not be happier with the entire process that you provided. You stayed an extra few hours after closing to make sure we understood the electronics, filling up our tank, and all paperwork was complete. We cannot be happier with our experience at Pete Moore thanks to you. Thank you Kyle More
by Tj
