Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Speedy and pressure free experience David at Pete Moore VW made sure that my purchasing experience was a positive one. They went above and beyond to get me a great interest rate through David at Pete Moore VW made sure that my purchasing experience was a positive one. They went above and beyond to get me a great interest rate through a local credit union and were able to work with me to get my vehicle properly registered out of state. David even made sure to return my rental car for me that night. I couldn't have asked to deal with a better team. More
Horrible "After the sale" Customer Service I bought a new 2017 Jetta in September of 2017. From Day 1, the car has a very prominent and constant vibration/shake at highway speeds. Pete Moore I bought a new 2017 Jetta in September of 2017. From Day 1, the car has a very prominent and constant vibration/shake at highway speeds. Pete Moore changed the tires multiple times, changed the wheels, and re-balanced the tires multiple times (5-6 times) within the first 5,000 miles. This did not fix the vibration. The Sales Manager would not take to time for a conversation, whether it be by phone call or in person. The dealership would not return calls when messages were left. After multiple attempts, they had a VW rep state that the vehicle drove fine with no issues. It's been nine months and 28,000 miles. The car still has the same problem. Bottom line: After the sale, Pete Moore is not interested in ensuring you are satisfied and the vehicle has no issues. Irrelevant of their slogan, I can personally attest this does not happen. I would recommend you consider making your purchase at another dealership that will continue to consider you a valuable customer, even after they get your contract. More
You were so nice and courteous to me Mr. Mark thanks for everything u did for me u are a awesome salesman and better person god bless you u will me in the near future Mr. Mark thanks for everything u did for me u are a awesome salesman and better person god bless you u will me in the near future More
Needed a new car ASAP and was taken care of! Mark helped me and my fianceé out a ton! He was able to work within our budget and even made sure that we could get a dependable car for us that inclu Mark helped me and my fianceé out a ton! He was able to work within our budget and even made sure that we could get a dependable car for us that included a 2 year warranty and only had 75k miles on it. He was a great blessing to us and we are glad that we came by today! More
Nothing Compares To Your Freedom Maintenance! C.J. My sales person was non pushy and just asked ince if he could help me as I was looking at the Outlanders and the Eclipse Crossovers! No pressure, C.J. My sales person was non pushy and just asked ince if he could help me as I was looking at the Outlanders and the Eclipse Crossovers! No pressure, then I drove an AWC Outlander, which didnt have what I wanted on it! So, I drove the FWD and was impressed with the fact that they could keep me at the same price as the AWC. Plys there isnt any place I have been that offers any plan that cimpares to the Freedom Maintenance Plan! It is a no hassle plan-Bring your car in, get your service done and drive out! No extra costs! Plus its Great service, you get what you need and the car is clean when you leave! Thanks, Don Meadows More
Excellent Mark was excellent and did everything he could to help us get a truck. Great job!I I recommend anyone needing help to see Mark Torelli at the Volksw Mark was excellent and did everything he could to help us get a truck. Great job!I I recommend anyone needing help to see Mark Torelli at the Volkswagen store More
Great Service Mark is the guy to see at the Volkswagen store if you need help getting s vehicle. He was attentive,sincere, and genuine. Excellent service and compas Mark is the guy to see at the Volkswagen store if you need help getting s vehicle. He was attentive,sincere, and genuine. Excellent service and compassionate too More
Great people! I have never bought from a VW dealership before, but it was a great experience! Mark went above and beyond to make sure I knew my options and gave me I have never bought from a VW dealership before, but it was a great experience! Mark went above and beyond to make sure I knew my options and gave me plenty to think about. No one pressured me into one car or another but made sure they did their best to meet me where I was at. Everyone was easy to work with and made the car buying process easy! Thank you!! More
Excellent, Friendly Service - Top Notch. I walked in to Pete Moore Imports this past Saturday not really looking for anything in particular. To be honest, I was just giving my mom a ride to t I walked in to Pete Moore Imports this past Saturday not really looking for anything in particular. To be honest, I was just giving my mom a ride to the dealership; Nick Mason happened to be outside when I pulled up and immediately engaged me in conversation. I went from "I just started shopping today" to test driving a brand new 2019 VW Jetta in about ten minutes flat. When I say brand new, I mean the car was pretty much still in the wrap. Phenomenal car, but the real star of the show was Nick and company's great customer service. Nick was receptive to what I was looking for, asked for my price range and later on when we drove the Jetta, he was extremely knowledgeable about the car. He even took the time to show me how to sync my phone up to the vehicle and utilize all of its features. Nick was friendly, personable and did not pressure me at all. Needless to say, I ended up leaving the dealership with the car. Huge shoutout to Nick for great customer service. If you need a new car, he is your guy - top tier. Also wanted to extend a big thank you to Ernie, Jeff, and Josh for all contributing to making my buying experience the best one yet. This is the place, people. More
Purchase of 2018 VW Beetle Convertible Our sales associate was Mark Torelli and he provided excellent service. He was extremely knowledgeable about the car and all of it's features. He pa Our sales associate was Mark Torelli and he provided excellent service. He was extremely knowledgeable about the car and all of it's features. He paid attention to all the small details in getting the car ready for pick-up, such as setting up my phone and making sure I understood about the app for the navigation that needed to be downloaded to my phone. He didn't rush us. And yet, didn't waste our time. He was efficient at closing out the paperwork and completing the registration, too! Jeff Korel was great to work with! Buying a car at Pete Moore proved to be a very good experience. More