Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Worked with Mark Torelli at Pete Moore Volkswagen and had a great experience. The sales process was both transparent and efficient. Total at dealer time was less than 1 hour. a great experience. The sales process was both transparent and efficient. Total at dealer time was less than 1 hour. More
I am new to Florida and in search of a vehicle. One that was reliable and without the hassle from most dealerships dealt in the past. My salesman Mark is a true blessing. He made the entire process One that was reliable and without the hassle from most dealerships dealt in the past. My salesman Mark is a true blessing. He made the entire process easy and no hassles. Patti made the signing at the end simple. There are not enough thanks to give to Mark and Patti. Pete Moore Imports is the best. More
Mark Torelli is absolutely a professional salesman. Mark was very knowledgeable and forthcoming with my requests and questions. Never did pressure me when I told him I was going to take a couple days b Mark was very knowledgeable and forthcoming with my requests and questions. Never did pressure me when I told him I was going to take a couple days before I made a decision. Regardless of what vehicles we look for in the future Mr Torelli will be my first call More
I was in a car wreck and my car was totaled out. I explained my situation and I was in a new car the very next day. Working with Mark was fast, easy, and friendly service would recommend him everyon I explained my situation and I was in a new car the very next day. Working with Mark was fast, easy, and friendly service would recommend him everyone looking for a vehicle. More
This is my 4th VW from the dealership. I left the VW fold and went elsewhere for a few years, came back and was asked are you ready to come back.. And here I am. Over the years I have bu I left the VW fold and went elsewhere for a few years, came back and was asked are you ready to come back.. And here I am. Over the years I have built a very good relationship with Jeff, Mike and CJ even when I was not driving a VW still came in for visits. Pete Moore and Lauren continue to build an exceptional team of professionals that love what they do. This shows when you come onto the lot and into the showroom. More
Brought my pristine 2021 Atlas in for routine/warranted oil change and tire rotation . My bumper and right quarter panel was severely damaged. They let me drive away without telling me about the damage ( oil change and tire rotation . My bumper and right quarter panel was severely damaged. They let me drive away without telling me about the damage (I didn’t do a walk around before I left). Luckily I had to stop at a store not too far away and noticed the damage. I went directly back to the service dept. They didn’t”investigative” search and admitted that someone hit a box in the wash bay. The GM attitude was more or less “whoops “ and we’ll fix it. They told me they would replace the bumper..,. guess what…they let me drive away thinking they had replaced the bumper ..,THEY DID NOT REPLACE THE BUMPER!!! Now my car with less than 25000 has diminished value. I’ve been waiting 2 weeks now for a corrected invoice of the “work” they did so I can make a diminished value claim….also was given the wrong insurance card (of theirs) in order to make a claim. This review is a cautionary tale…. can’t trust them and will no longer get my or my family and friends business. Will buy my cars elsewhere and do service elsewhere also. More
I am 62 years old and have bought many new cars in my life, to include American and Foreign Imports from various dealers in South Carolina and Florida, and I don't know when I have been more pleased. Mar life, to include American and Foreign Imports from various dealers in South Carolina and Florida, and I don't know when I have been more pleased. Mark Torelli is outstanding and he made my car purchase experience a pleasure. I have been contacted by him and by the service department to extend their assistance should I need any. Very impressed. I never met Pete Moore but it appears that he set very high standards which live on despite his passing. More
Great experience purchasing a new car here! Mark was very helpful and the entire staff was a pleasure to work with. Would buy again from Peter Moore in a heartbeat! Mark was very helpful and the entire staff was a pleasure to work with. Would buy again from Peter Moore in a heartbeat! More
My saleperson is David Swartout. From the time I got out of my vehicle I felt at ease with him. He is not one of this pushy salemen that you dread going to buy a car. He did everyth From the time I got out of my vehicle I felt at ease with him. He is not one of this pushy salemen that you dread going to buy a car. He did everything possible to make the car buying as easy as he could. The upper Mangement got involved to help sort out a problem with my Credit Union on financing and they went above what I expected. Highly recommend this dealership More
I recently purchased a used vehicle from Pete Moore Imports and was very satisfied on how easy Kyle Prell made the process. I started with an email asking about a particular car and he got right back Imports and was very satisfied on how easy Kyle Prell made the process. I started with an email asking about a particular car and he got right back to me and sent all the details on the vehicle. He had the paperwork ready by the time I came in and just waited for my answer after seeing the car in person and taking it for a test drive. I liked the car, signed the paperwork and was out the door in about 30 minutes. I told Kyle exactly what i wanted so he did not waste my time with anything else. I would recommend this dealership, and working with Kyle Prell. More