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Pete Moore Imports

Pensacola, FL

4.9
1,726 Reviews
The Pete Moore Automotive Team is locally owned and operated since 1981 and stocks 1,000+ new & pre-owned vehicles, features award winning service departments, an extensive parts & tire inventory and an on-site collision center. Many of The Pete Moore Automotive Team members have been with us for 20+ years and many of our thousands of satisfied customers have been with us just as long, with many families that are 3rd or even 4th generation customers! Pete Moore proudly supports local schools and charities including the Santa Rosa Kids House, Covenant Hospice, ARC Gateway, Miracle League of Pensacola, Driver’s Education Vehicles and the Pete Moore Safe Shores Program.
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106 North New Warrington Rd.

Pensacola, FL

32506

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Showing 1,726 reviews

February 12, 2021

Beyond the best car buying experience I have ever had. Mark and his team worked diligently to ensure my satisfaction. very professional, very friendly, very helpful Highly recommend! More

by allhailerica23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Torelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Pete Moore Imports responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2021

This is by far the best dealership I have ever bought from. The transaction was simple and smooth and I did not feel like they gave me any hassle. They went above and beyond to make sure I was satisfied More

by Cobbe267
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Torelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Pete Moore Imports responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 04, 2021

I needed a vehicle immediately and the service provided exceeded my expectations. Mr. Torelli did everything he could to help me. I will easily recommend him to other people that are out looking for a veh More

by Svanh003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Torelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Pete Moore Imports responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2021

Rick Cribb (sales) and Jennifer Scoggins (finance) were incredible and made this buying and financing experience very enjoyable. I have had the pleasure of working with both Rick and Jennifer on several o More

by DougK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Korel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cribb
Jul 07, 2021 -

Pete Moore Imports responded

Dougk, thank you for your kind words and this wonderful review!

January 28, 2021

Pam and Jeff were amazing to work! Honest and transparent with the sales process and made sure I got into the vehicle I wanted. Even had it shipped from another dealer - twice. The entire team at Pete Moore More

by McKenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Korel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Fisher
Jul 07, 2021 -

Pete Moore Imports responded

Mckenzie, thank you for your kind words and this wonderful review!

January 28, 2021

Bruce was great to work with. He listened to what we wanted and then assured the Tiguan included all the requirements. Three years ago we had a damaged tire on our Sportwagen and was directed to P More

by Sabine&Paul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Scroggins
Jul 07, 2021 -

Pete Moore Imports responded

Sabine&paul, thank you for your kind words and this wonderful review!

January 11, 2021

Purchased a 2019 VW Tiguan in May, 2020. Vehicle described as being involved in a "minor accident" prior to being sold. I repeatedly asked for a CarFax report after purchasing the vehicle and was m More

by nclovelace
Customer Service
Recommend Dealer
No
Employees Worked With
Rob Brazie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Trotta
Jan 30, 2021 -

Pete Moore Imports responded

Mr. Lovelace Sorry you had a less than happy experience at another Dealer that you recently went to trade your car. When you purchased from us the car history and condition was disclosed in detail and you signed documents that you understood and agreed. As you may remember you also asked for and received additional discounts based on the repaired defect. You auto is fully covered by Volkswagen and has no drivability issues. Any maintenance information you may need that we have is always available in the service dept. between 7am and 6pm daily , I have reviewed our correspondence and can find no record of maintenance request from you at any time during your ownership directed to me. Your car fax shows no frame, water, or odometer issues and its condition allowed it to be sold as a Volkswagen certified auto. We will gladly trade you out of that car into another if your unhappy with your selection simply come in I would gladly deal with you personally. Every auto sold is done with transparency and you can see by the many satisfied customers that have written in that we attempt to make each sale a happy event. Louis Trotta General Manager

January 07, 2021

I love this dealership! I especially enjoy working with Kyle Prell. I have now purchased three cars with Mr. Prell's assistance. I highly recommend Kyle--great to work with and I will always send folks h More

by eparsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Prell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Pete Moore Imports responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 05, 2021

Whenever I am in the market for a vehicle, there is no question where I am going or who my salesman is going to be. Pete Moore Imports is where I am going and Mark Torelli is who I’m talking to. Mark is t More

by Kdnix1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Torelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kern
Jul 08, 2021 -

Pete Moore Imports responded

Kdnix1999, thank you for your kind review; we are happy to pass along your comments to the team here at Pete Moore Mitsubishi!

January 04, 2021

I am a return buyer. Mark Torelli showed exceptional attentiveness. The entire sales transaction was a pleasant experience. I would recommend this dealership to others. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Moore Cutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Korel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Torelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Fisher
Jul 08, 2021 -

Pete Moore Imports responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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