Pete Moore Imports

Had a good experience buying a car from Pete Moore Volkswagen. My sales rep was very attentive and willing to work with my unique circumstances for buying the car and registering out of state. Overa Volkswagen. My sales rep was very attentive and willing to work with my unique circumstances for buying the car and registering out of state. Overall the staff were very courteous, the show room was nice and there was a good selection of vehicles to choose from. More

I've dealt with and have personally known Rick Cribb for the past 6 years. Through Rick Cribb, I bought my first New Beetle convertible (2005) and my 2nd New Beetle (2007). Then about 18 months later, whe the past 6 years. Through Rick Cribb, I bought my first New Beetle convertible (2005) and my 2nd New Beetle (2007). Then about 18 months later, when I was across street from Pete Moore Volkswagen looking at the new Chevrolet Malibus at Pete Moore Chevrolet, I contacted Mr. Rick Cribb to see if he may assist me with the selection and purchase on my 2009 Chevy Malibu! As always, I received fantastic personable service! I now reside in hometown Memphis, TN and when I'm ready to get another vehicle, I know I'll be driving down to Pensacola, FL to let Mr. Rick Cribb handle my next vehicle purchase! More

I HAVE BEEN BUYING AND SELLING CARS FOR OVER 4O YEARS AND HAVE NEVER DEALT WITH A SALESMAN ON THE LEVEL OF MR. DAVID ROSA. HIS KNOWLEDGE OF THE AUTO'S WAS UNSURPASSED, AND HIS NO PUSH, BUT SERVICE APPROACH I HAVE NEVER DEALT WITH A SALESMAN ON THE LEVEL OF MR. DAVID ROSA. HIS KNOWLEDGE OF THE AUTO'S WAS UNSURPASSED, AND HIS NO PUSH, BUT SERVICE APPROACH IMPRESSED ME BEYOND WORDS. ONCE ALL AGREED TO A PRICE I WAS SENT TO MR. JOHN CREAMER IN FINANCE WHO SPENT A GREAT DEAL OF TIME SEARCHING THE VERY BEST FINANCING AND RATE HE COULD GET FOR ME AND WAS SUCCESSFUL BEYOND MY DRAMS. A WEEK LATER, HAVING SOME QUESTIONS ON THE MILLAGE PER GALLON I WAS GETTING DAVID ROSA SET ME UP WITH RICH IN THE SERVICE DEPARTMENT. DAVID AND RICH ARRANGED FOR ME TO HAVE A BRAND NEW CAR TO DRIVE WHILE SERVICE CHECKED EVERYTHING OUT ON MY NEW CAR AND FOUND NOTHING, BUT WERE ABLE TO EXPLAIN THE REASON FOR THE LOWER MILLAGE WITH FIRST FULL TANK IN A WAY I UNDERSTOOD IT. I HAVE ALREADY REFERRED SEVERAL FOLKS TO WORK WITH PETE MOORE AND ESPECIALLY MR. DAVID ROSA. I THANK THE ENTIRE TEAM FOR THE WAY I HAVE BEEN SERVICED AND THE RED CARPET LAID OUT FOR ME BEFORE, AFTER AND STILL TODAY WEEKS AFTER I BOUGHT, THEY CONTINUE TO TOUCH BASE TO MAKE SURE ALL IS AT IT SHOULD BE. HATS OFF TO ALL. RESPECTFULLY, JOHN PAUL HAYES 850-585-8397 More

David was very friendly open and honest from the time I walked in the door and continued after the sale. I feel I mad a new friend that I can trust. I will be back to see him for my next car. walked in the door and continued after the sale. I feel I mad a new friend that I can trust. I will be back to see him for my next car. More

This was by far the best experience I have had in buying This was by far the best experience I have had in buying a new SUV, David went out of his way to make this enjoyable. Yes I would purchase another v This was by far the best experience I have had in buying a new SUV, David went out of his way to make this enjoyable. Yes I would purchase another vehicle from him. Next summer i will be looking for a new truck, David will be my first stop. MAH More

We have purchased five cars from Kyle Prell at Pete Moore Volkswagen since 2008. Because of the great customer service we have received, we wouldn't consider buying any where else. We often recommend Pete M Volkswagen since 2008. Because of the great customer service we have received, we wouldn't consider buying any where else. We often recommend Pete Moore VW and tell friends to specifically as for Kyle. More

Kyle Prell was my sales associate. I purchased a very nice car that runs well. I was treated fairly in the service department when I brought it in. nice car that runs well. I was treated fairly in the service department when I brought it in. More

David was exceptional to work with! He made the car buying process easy and fun. We never felt pressured and left knowing we got the best deal. He made us feel like we were his only customer. He also f buying process easy and fun. We never felt pressured and left knowing we got the best deal. He made us feel like we were his only customer. He also followed up the sale with phone calls to make sure we were settling into our new car okay and to let us know he was available if we needed anything - service like that will make us sure to recommend david to all our friends and family! More

I love volkswagen cars and currently own two. I live a good distance away but try to bring my cars in for service with the dealer. I've had multiple trips in for standard service on my rabbit and have alw good distance away but try to bring my cars in for service with the dealer. I've had multiple trips in for standard service on my rabbit and have always had a great experience when I deal with Rich. I know that when I ask him a question - like how much longer do I have on my tires? That I will get an honest answer. More recently I purchased a new vehicle and brought it back a week later for a strange vibration noise coming from the passenger side. I was waiting in the service area for a diagnosis and was informed by Rich that although they found the problem and it was minor that it would require my car for a few days to get the part in and installed. I was instantly upset and disappointed that my new car was having issues and frustrated that I would need to make another long trip back for repairs. I had my 6 month old son with me and it was all a bit overwhelming! Rich saw my frustration and went out of his way to quickly get me a rental so that I would not have to make an extra trip back. He also swiftly swapped over the carseat base and mirrors from my new car to the rental and assured me the whole time that this was an isolated incident and not a sign of things to come with my new car. His professional and calm nature and dedication to customer service make it worth the extra drive out to Pensacola to know my cars are in good hands! When you go in ask for Rich!! More

This has seriously got to be the worst dealership we've ever dealt with. We stood outside looking at vehicles for quite some time until we finally went in to ask for help. This was the middle of the day ever dealt with. We stood outside looking at vehicles for quite some time until we finally went in to ask for help. This was the middle of the day on a Wednesday, they weren't exactly busy. In the short conversation we had with both John (Sales Manager) and Jim (Salesman) it was very obvious that we weren't not going to be buying a car from them. Not only were they unable to answer several basic questions about the car we were interested in, they also were not clearly in any type of negotiation on the price. In addition, it was very obvious that there was some sort of tension between both John and Jim which made matters even more uncomfortable. The bottom line is, take your business elsewhere!! These people are not interested in selling cars at a fair price in a professional manner. They are interested in ripping people off with substandard customer service. More