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Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Kyle was extremely helpful, kind, and respectful. It took a relatively short time to locate the exact vehicle we wanted to purchase, and the Pete Moore team's accommodation and patience with us was laud took a relatively short time to locate the exact vehicle we wanted to purchase, and the Pete Moore team's accommodation and patience with us was laudable. More
Before my wife and I went to Pete Moore VW we stopped at a small lot dealership wanting to trade in our 2006 VW Touareg on a Passat. The people at the small dealership made us feel like we were being bullie a small lot dealership wanting to trade in our 2006 VW Touareg on a Passat. The people at the small dealership made us feel like we were being bullied and we were extremely uncomfortable. We then went to Pete Moore VW and they immediately started "crunching numbers" for us! They would not show us a car until they were sure that it would work for us financially. We were several thousand dollars upside down on our Touareg and it was not great on gas for what we needed it for. They took everything into consideration and we went from an 06 Touareg with nearly 70k miles on it (and the warranty was about to run out) to an 07 Passat in immaculate condition with 13000 and a 2 year warranty for the same payments we had on the Touareg! For such a stressful day, Pete Moore made it alot less stressful by listening to what we needed and working with us on what we could afford! More
David has been the most customer friendly salesman I ever had the pleasure to work with. He has answered and help me with all my questions Ive brought up to him. Thanks David. had the pleasure to work with. He has answered and help me with all my questions Ive brought up to him. Thanks David. More
Bruce is the reason I came back to Pete Moore, as he is the sales person and the person I was in contact with the most. He explained all the features of the car and allowed me to have a good test drive. the sales person and the person I was in contact with the most. He explained all the features of the car and allowed me to have a good test drive. Jeff was very pleasant to deal with through the negotiating. He was very considerate and really worked to find the car that I wanted. John was very quick and friendly as we completed our paperwork and finding the BEST interest rate for us. Thank you gentlemen, for such a wonderful experience! Sincerely, Carrie and Robert Young More
We arrived to look at a used Mazda we saw on the internet. My wife and I looked at many cars and finally settled on the new CC. The car and the crew at Pete Moore were both great. We loved the exper internet. My wife and I looked at many cars and finally settled on the new CC. The car and the crew at Pete Moore were both great. We loved the experience and would comfortably refer anyone to them. In a time where many businesses put customer satisfaction on the back burner it was a great experience. Thanks again. More
Gerrod made my warranty service extremely pleasant and painless! I would certainly recommend this service department to friends and family and although I'm leaving the Pensacola area I'd visit again for painless! I would certainly recommend this service department to friends and family and although I'm leaving the Pensacola area I'd visit again for any future required work on my VW. More
Excellent experience overall! We felt very comfortable at the dealership and with all the staff. They were very friendly and answered all of our questions. Very clean building and thanks for the snacks at the dealership and with all the staff. They were very friendly and answered all of our questions. Very clean building and thanks for the snacks and refreshments. I appreciate all the hard work Reid Mason had done. Reid was able to find the car I wanted on the production line at VW in Germany. The weekly follow-up was great. I flew into Pensacola, Reid picked me us up, we went straight to the dealership, saw the car and a couple hours later my wife and I were on our way. More
This was by far the best car-buying experience I have ever had. Not only did the staff treat my husband and me with respect, but they made sure that we had everything we needed and were comfortable with ever had. Not only did the staff treat my husband and me with respect, but they made sure that we had everything we needed and were comfortable with our decision. I know that if I have any problems I can go directly to Pete Moore Volkswagen and have it taken care of in no time or hassle. I would highly recommend this dealer to anyone looking to buy a great car at a great price. More
First of all, i would like to say that i am serving in the military and have been in the army for the past 8 years and i expect nothing but the best service when i do business with somebody. Well in this the military and have been in the army for the past 8 years and i expect nothing but the best service when i do business with somebody. Well in this case i am very happy and pleased by the quality of service and the friendliness of your dealership. It really makes me feel like am dealing with friendly people and that i am being taking careo off. Also, i would like to thank david for his outstanding job, his level of professionalism it is unequaland his carisma is just unique and amazing, thank you david for yourhelp and advised we are super happy with our choice and by the way, dont be jelaous, wish one day you could come to the demo range and blow some stuff up in exchange for a 2011 VW Jetta...lol..joking. Also i would like to say that the service department does an amazing job, they are friendly and they always go great lenghts to accomodate our needs. Im really impressed with this dealership. More
My history of our family's dealings with someone we My history of our family's dealings with someone we consider to be Pete Moore's top employee. It is a delight to see Rick on the lot. We (the whol My history of our family's dealings with someone we consider to be Pete Moore's top employee. It is a delight to see Rick on the lot. We (the whole family) seek him out), Rick Cribb is one of those gentle giants you fall in love with, his kind blue eyes and boyish hair style, leaves one to believe he keeps with what is new and is in the know about the newer cars. And he is! Our first dealing was for our daughter to find a reliable and economical automobile for her 4 years at FSU. Rick was helpful in pointing out little features such as tire sizes that normally run less when replacement becomes necessary, and periodic maintenance that was longer between intervals. When figured into the total expense of the car these features saved us some money along with the already reasonable price he was offering. He took his own time to run around and see that the car was fitted with an auto speed control and darker windows, something a younger driver feels they require. Rick's follow-ups are like talking to an old friend. He will let you know what exceptional cars he has available, but mainly he is interested in customer satisfaction, and staying in contact with a possible client. I have recommended many customers to Rick over the last 12 years, with-out exception they love dealing with him. His honesty and non-pushy demeanor is one of his greatest assets. His willingness to be honest about a cars deficiency is a trust builder. Customers respect this. A customer knows what they are looking for and there are those that cannot be made to buy once they have been pushed. Rick has always been a big help with financing, he seems to know, about every angle, and where to go for financing at the cheapest rates, something I personally appreciate. My two daughters my son-in-law, my son and daughter-in-law have all purchased automobiles from him, as has my wife and I. I would guess 12 to 15 automobiles over the years, perhaps more.. I know of at least 7 to 8 friends that have become regular customers of Rick's. Over the years I consider Rick to have become a very trustworthy friend. He has that ability to make a person feel uplifted, even when I talk with him about personal problems, having nothing to do with autos. A heart the size of a giant and the love of people like a little puppy. Number one in anyone's book. Definitely recommend the "Pete More Team", especially Rick. Sincerely, Joe McPherson More