Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I enjoyed the staff I worked with as well as the others in the dealership I met in passing. My salesperson, Mark, was very understanding of my expectations from the beginning and spent time searching for in the dealership I met in passing. My salesperson, Mark, was very understanding of my expectations from the beginning and spent time searching for the correct vehicle thru Pete Moore for me. He took the time to follow up and ensure I was happy with my vehicle after the fact as well. Mark has been a terrific addition to your staff and I greatly appreciate the opportunity to work with him. I do have a comment for the Chevy side of the house. I went over there a day or two before going to the VW side- where I purchased my last vehicle (2010 Jetta). The salesman showed me a truck driving by, a white one in the back, that you just got in, took my number and said he would call me that day with the information. I never heard from that person again, still haven't. Thank you again for the staff at Pete Moore Volkswagen. From sales to service I am very satisfied with the staff. More
First thing first, the mini Cooper was priced respectfully and the trade in amount offered was perfect. Also, mark torelli showed us what a car salesman should be like. Hands down best buying exp respectfully and the trade in amount offered was perfect. Also, mark torelli showed us what a car salesman should be like. Hands down best buying experience! More
I had looked for days for a car on Hwy 29 dealers because they were closest to my home. So, I finally said lets go to "Pete" and look. I bought a car 3 years ago there for me and earlier this year there fo they were closest to my home. So, I finally said lets go to "Pete" and look. I bought a car 3 years ago there for me and earlier this year there for my daughter..so I guess it doesnt surprise me that I bought another one for me now. Salesmen were friendly on all 3 occassions and really met all my needs. They kinda greet you as " oh, I know you, I sold you a car"..yes you did and I am back again. Yes, I will come back again--American made and good people. Thank you for being there. Sandi Smith More
I have never enjoyed shopping for a vehicle. I've always been put off by overbearing salespeople. Brad was a welcome change from previous experiences at car dealerships. He was friendly without being push been put off by overbearing salespeople. Brad was a welcome change from previous experiences at car dealerships. He was friendly without being pushy. There was never pressure to make the deal. I felt that he understood what we wanted in a conversion van and what we were willing to pay. More
I purchased a new vehicle from Pete Moore VW earlier in the year, and decided to trade in for economic reasons, I picked out a used truck, and was happy with the deal and vehicle, but upon driving it for a the year, and decided to trade in for economic reasons, I picked out a used truck, and was happy with the deal and vehicle, but upon driving it for a couple days, i realized I was not happy with certain characteristics about the vehicle, and contacted the dealership with my concerns. The vehicle had a buy back gurantee through carfax, so I was not worried, but that was never mentioned, the dealership team was very understanding, and just said find another vehicle you like. The whole team was a pleasure to work with, went out of their way to be helpful, and very professional with all the extra trouble and work I put them through. All I can say is thanks for the hard work, and job well done. I will see you in the future. More
Very friendly staff, incredibly helpful. Walked in at 4pm on a Friday afternoon and drove a new Jetta off the lot 3 hours later. I had lots off questions, and all of them were answered!! on a Friday afternoon and drove a new Jetta off the lot 3 hours later. I had lots off questions, and all of them were answered!! More
I was impressed with the hassle free atmosphere like most other dealerships. Staff was very pleasant to work with and a very smooth and fast purchase was conducted. I would highly recommend them to anyon other dealerships. Staff was very pleasant to work with and a very smooth and fast purchase was conducted. I would highly recommend them to anyone, in fact my parents will hopefully giving them a try very soon. Thanks More
I highly rated the Pete Moore dealership because of the curteous way I was treated during my time spent as a first time buyer without a cosigner. The whole team, which included the financial team, used al curteous way I was treated during my time spent as a first time buyer without a cosigner. The whole team, which included the financial team, used all their knowledge and resourses in helping me get special financing to replace my car that was in bad repair. Everyone there made sure I was comfortable and was always availiable to answer any questions that I had. C.J. was asked by David Rosa, who I had an appointment with and, having arrived early, was involved with a customer, to please help me. C.J. is a very friendly person and stayed on top of my situation until I was able to drive off in a truck with payments I could afford. I will recommend them to anyone I know that needs a car whether it be new or used. Thanks Pete Moore! Sherry S., Pace, Fl. More
Awesome dealership really focused on making the car-buying experience as painless as possible, which is the reason that we go back time and time again. We have bought 5 or 6 vehicles from Pete Moor car-buying experience as painless as possible, which is the reason that we go back time and time again. We have bought 5 or 6 vehicles from Pete Moore - 3 of these being Volkswagens. I believe that says it all! More
Sales consultants Gary DeStefano and Kyle Prell both assisted us over a several month period. Both individuals were polite and professional. Each time we visited, we were greeted warmly and were offer assisted us over a several month period. Both individuals were polite and professional. Each time we visited, we were greeted warmly and were offered bottled water or another beverage. Gary helped us most recently and was most directly involved in our new vehicle purchase. Although new to this auto dealership, Gary was helpful in answering our questions. If he did not know the answer to a question, he admitted to that, but quickly researched the item, providing us with an answer. I appreciate his honesty and his dedication to follow up on his assurance to find the answer. I was impressed that at the completion of the sale, I was given a demonstration of significant safety and operational items in the vehicle. Also, before he would let me depart, Gary made it a point to introduce me to the Service Department manager and his assistants. All of the staff members that I observed were polite and welcoming. I felt as if I were joining their 'family'. I feel confident that they will continue to treat me with respect and will provide great service for my vehicle. More