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Pete Moore Imports
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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C.J. was absolutely great with us. He was very informative about the car. I called at first to see if they had the car we were looking for because it was too far of a drive for us to go and them n informative about the car. I called at first to see if they had the car we were looking for because it was too far of a drive for us to go and them not have that particular car. He was very prompt in calling me back and was willing to stay as late as he had to so I could go over after work. Everybody was very nice at the dealership. More
Mr DeStefano was very calm and very polite. He had great knowledge of every vehicle's specification being sold at the dealership. I really liked how he was very patient with me as I came in during his lunc knowledge of every vehicle's specification being sold at the dealership. I really liked how he was very patient with me as I came in during his lunch time, he was kind enough to skip his lunch so he could help me out in answering questions and showing me the vehicles. Best of all, he was not overly aggressive and pushy about making a sale. You can tell that he is a very experience in his job and knew the thought process of an individual coming in to either buy a car or just shopping around and made sure every courtesy was made available to him/her. Sales associates that I have dealt with in the past (not at this dealership) have always made me feel uncomfortable or make it known that I am inconveniencing them and wasting their time. Not Gary, I'm happy that he was the best sales associate that I could have ever dealt with in purchasing a brand new car. He continues to help me with questions over the phone regarding maintenance and other information about the make and model of my car. If I ever have any questions about my car, Gary is the first person I call. I highly recommend him and his dealership!!! More
We stopped to just take a quick look at a VW Jetta Wagon that we saw sitting on the lot. We had no intention of buying a vehicle. Mark was the 1st person we saw and he has an infectutius personality. Thr that we saw sitting on the lot. We had no intention of buying a vehicle. Mark was the 1st person we saw and he has an infectutius personality. Three hours later we left with the car and this could not have happened except for the friendly and helpful manner that we were treated with. Not only by Mark, but by everyone we spoke with. I look forward to a continued good relationship in the future. A. K. Smith More
The overall experience was perfect. Mark found a vehicle that matched my specs perfectly. I was kept up-to-date on the status of the vehicle at all times. I was notified when it would be ready to pick up. that matched my specs perfectly. I was kept up-to-date on the status of the vehicle at all times. I was notified when it would be ready to pick up. I highly recommend Mark and Pete Moore VW/Imports. In addition to the service I received, Mark's attitude, demeanor, and personality are priceless. He was always polite and available even at 7:00 PM. I WILL be buying another car from him very soon. More
When I first inquired about a used Jetta, Mr. DeStefano contacted me immediately, but was not pushy at all. When I did come in to see the car, Mr. DeStefano was working with another customer, so he asked a contacted me immediately, but was not pushy at all. When I did come in to see the car, Mr. DeStefano was working with another customer, so he asked another salesman to assist. If I had been contacted by this gentleman first, I would not have bought a vehicle from Pete Moore. He did not seem like he wanted to sell the car and was very quick to get me to leave. When I called the following day with a question, I spoke with him and he was going to get an answer and call me back. Two days later I still hadn't heard back so I call Mr. DeStefano, who was once again very helpful and friendly. I eventually did purchase the vehicle and am very pleased with it. Thank you again, Mr. DeStefano for your excellent customer service!! More
Best buying experience ever. I wasn't real sure what type of vehicle I wanted to purchase when I visited Pete Moore Mitsubishi/Volkswagon. I knew I wanted to look at either a crossover vehicle or an S type of vehicle I wanted to purchase when I visited Pete Moore Mitsubishi/Volkswagon. I knew I wanted to look at either a crossover vehicle or an SUV. Gary DeStephano, Sales Associate was the most patient sales person I have ever met. He spent several hours with me letting me look at and test drive several vehicles without any pressure whatsoever. I really liked the Mitsubishi Outlander but was still unsure if that was what I wanted so Gary gave me a business card and let us know that if we decided to deal with them, they would be happy to do business with us. I went to a couple other dealerships to compare vehicles and as soon as I stepped on to the lot, the sales person immediately wanted to start talking money before I had even looked at any of their vehicles. Needless to say it did not take me long to decide that I was going back to see Gary at Pete Moore Mitsubishi and give them my business. When we returned to Pete Moore Mitsubishi, two days after our initial visit, Gary again impressed my by calling my husband and I by name, this is a hugh plus in my book. We drove the Outlander again and I decided that was the vehicle I wanted to purchase. When we sat down with Gary to talk price, again I was impressed, there was no pressure whatsoever and we told him what we wanted and were able to do and walked out of the dealership that day the proud owners of a 2012 Mitsubishi Outlander. More
We bought a vehicle last year from Rodney Nelson and only wanted to work with him on our current vehicle purchase. He offered a fair price for our trade and was eager to get us into our new vehicle that day. wanted to work with him on our current vehicle purchase. He offered a fair price for our trade and was eager to get us into our new vehicle that day. He was very interested in our complete satisfaction before we left. We are happy with both of our vehicles and would go back for our next purchase. More
I arrived at Pete Moore to check out the CC. Steven Hill met us and recommended we take a drive in the new 2012 TDI SEL Passat (before it became Car of the Year). Upon his recommendatation, we did then wen met us and recommended we take a drive in the new 2012 TDI SEL Passat (before it became Car of the Year). Upon his recommendatation, we did then went back to doing our research online. Steven was very patience in always taking my calls (or returning them promptly) and answering every question we had. He took the time on 3 different occasions to review all the safety and convenience features of the Passat. I ordered my car in August of 2011. Through the many months (6) that it took to receive the vehicle, Steve kept me updated on regular intervals, even it was to say that the dealership still had heard nothing from VW regarding delivery. Once the car was delivered, Steven took a good bit of time making sure it was perfect and that I understood everything I needed to really enjoy my new Passat. Of all the vehicles we have purchased, purchasing the Passat was the most frustrating (because of the long delivery and lack of information coming forth from VW); and the best (primarily because of Steven Hill). I never met Steven before our chance encounter the first day I walked onto the Pete Moore lot, but I hope to do business with him again. More
The entire staff was friendly, courteous, helpful, and The entire staff was friendly, courteous, helpful, and truthful. They provided rapid responses to my inquiries, and once again, a pleasure to do bus The entire staff was friendly, courteous, helpful, and truthful. They provided rapid responses to my inquiries, and once again, a pleasure to do business with. Thank You. More