Pete Moore Imports

As a foreign person, i enjoyed the friendliness and patience of mister Ledbetter who took plenty of time helping me finding the good car. I really recommend this gentleman. He did much more than saling patience of mister Ledbetter who took plenty of time helping me finding the good car. I really recommend this gentleman. He did much more than saling a car to me by having mu family and i feel comfortable to buy in a foreign country for us. Thank you More

I purchased a new Silverado truck 10 years ago from Keith James and was very pleased with his help. So, when I needed to purchase another vehicle, I called him and was equally pleased with the service he ga James and was very pleased with his help. So, when I needed to purchase another vehicle, I called him and was equally pleased with the service he gave me & my wife this time. More

Great experience. Kyle is very knowledgeable and experienced, easy to talk with, doesn't only tell you about a part or feature of the vehicle he also shows you (like features of the voice-command in experienced, easy to talk with, doesn't only tell you about a part or feature of the vehicle he also shows you (like features of the voice-command in the car). My favorite part was that I never felt pressured in to buying a car. Felt completely relaxed and comfortable the whole time, even when negotiating prices. Kyle also made sure to introduce me to several members of the Pete Moore VW staff, including maintenance and customer service. The only reason I rated Price with a 4 is because you always wish you could spend less... More

Fantastic customer service! Jason went above and beyond to make my "new" Fiesta perfect for me by changing out the after market muffler and tires. Thanks for everything! to make my "new" Fiesta perfect for me by changing out the after market muffler and tires. Thanks for everything! More

We had a great experience. Kyle was friendly and helpful. It was the least stressful car buying experience I have ever had. I would not hesitate to use them again. It was the least stressful car buying experience I have ever had. I would not hesitate to use them again. More

I phoned Bruce Harmon because your dealership and Bruce Harmon was recommended to me. I chose you dealership because I was told that your prices were good,you take care of your customers and that your serv Harmon was recommended to me. I chose you dealership because I was told that your prices were good,you take care of your customers and that your service department,Rich is the best. My experience with the purchase of my car was a great experience. More

went into to buy a new volkswagen beetle....sales associate was very helpful and easy to work with...sales manager made it VERY easy to buy....although we did not get the zero percent financing adver associate was very helpful and easy to work with...sales manager made it VERY easy to buy....although we did not get the zero percent financing advertised he still made it very enjoyable...they staff at pete moore are fun and easy to work with...would definitely recommend this dealer to anyone in the market for new or used veh. More

We brought our car there for repairs, some of which were covered under warranty. When we got the car back not only were the repairs we contracted with them to perform not completed correctly but they also covered under warranty. When we got the car back not only were the repairs we contracted with them to perform not completed correctly but they also did extensive physical damage to the interior of the car. When we brought this to their attention they said they would not do anything to repair the damage they caused and basically if we desired we should just sue them. Go to find out that for them to repair the damage they caused could cost them more than defending themselves in court and they obviously would rather take their chances assuming we would never take it that far as it would also cost us significant money as well. We are now investigating if the State has any office which we could get involved and the option of going to the media and possibly small claims court against them, which I believe allows up to $15,000. I even went so far as to call Pete Moore directly and he simply listened, said he just would not work on the car any more and do what I needed to do and hung up. So from where I sit because a dealer is large and clearly wealthy they should not feel they can just take advantage of their customers and not stand behind their work. We actually have photos before and after which can prove the damage was done by them and when so if this matter is forced to go before a judge I feel confident that we will be victorious. It is just a matter of taking the time and wanting to deal with such a negative situation in times when things are difficult enough. Readers should be advised of a couple of facts, they should read all paperwork clearly before they sign leaving their car with this dealer, or any dealer for that matter. I would never recommend that anyone utilize any of Pete Moore's companies, Pete Moore Imports, Pete Moore VW, etc. Located in Pensacola Florida. after the way we were treated. As to VW themselves, people should realize that although their commercials state "German Engineered" they are for the most part if not completely made in Mexico. The fact that the guy designing the car is sitting in Germany does nothing for the quality, or should I say lack of quality that is evidenced in their vehicles today. I welcome anyone reading this to email me with any questions and I will be happy to take the time to read and reply. We as consumers work far too hard for our money and to receive such miserable services from anyone, especially a company who we as consumers give so much money to is simply both unacceptable and down right insulting . I hope this helps the next consumer. My Personal advice, stay away from Pete Moore Imports in Pensacola, Florida. Thank you for reading. More

We had a great experience in buying our used vehicle! Our salesperson, Brad Woodruff, was very helpful to us. He took the time to show us numerous vehicles in our price range and, most important to us, he re salesperson, Brad Woodruff, was very helpful to us. He took the time to show us numerous vehicles in our price range and, most important to us, he respected the price range we gave him and did not try to convince or pressure us into a higher priced vehicle. He, and the dealership, went above our expectations in working with a obstacle when it came time to pay. We had picked out our vehicle and placed a deposit on it on a Saturday. We were expecting to return and complete the purchase on the following Monday after depositing a claim check from our insurance company. We live over an hour away and needed to use a bank branch in Pemsacola. We discovered, Monday morning already an hour away form home, that our banks policy was to hold such checks for 3 days. When we discovered this obstacle Brad calmly told us we can write a post dated check - no problem. Well, we had another issue... all we had was a counter check, which is not a valid form of payment at the dealership. Brad again very professionally took this in stride and told us to write the counter check and come back in 3 days with our personal check when the bank cleared the insurance claim funds. We were able to drive away in our vehicle! More

Mark is the best salesman I've seen. Period. Mark is the best salesman I've seen. Period. Management is too conservative and refused a coin flip for my price or their price. Inventory was m Mark is the best salesman I've seen. Period. Management is too conservative and refused a coin flip for my price or their price. Inventory was more than adequate as opposed to other dealers in the region, More